Dell XPS 13 9350 firmware upgrade fails with "Unknown error -1" #46

danielkza · 2016-05-09T23:54:54Z

I can't upgrade the firmware in my Dell XPS 13 9350 using fwupd 0.5.4-1.fc23. I did previous upgrades successfully (even after I originally had issues in #42), but it doesn't work anymore.

$ sudo fwupdmgr update
Downloading 66307 for UEFI-33773727-8ee7-4d81-9fa0-57e8d889e1fa-dev0...
Updating 66307 on UEFI-33773727-8ee7-4d81-9fa0-57e8d889e1fa-dev0...
 * Decompressing firmware
Retrying as an offline update...
 * Idle
 * Decompressing firmware
 * Scheduling upgrade
UEFI firmware update failed: Unknown error -1

And this shows up in the system journal:

org.freedesktop.fwupd[1640]: fwupd: put_info failed.
org.freedesktop.fwupd[1640]: : Operation not permitted

I'm currently running Fedora 23 with kernel 4.6-rc4 from the rawhide-kernel-nodebug repository. I can test it with other kernels (such as newer RCs or stables) if necessary.

I tried to test with the current Git master, but F23 doesn't seem to provide appstream-glib 0.5.5 when >= 0.5.10 is needed.

The text was updated successfully, but these errors were encountered:

superm1 · 2016-05-10T01:37:29Z

Could you share some more information about the rest of the stack on your system?

kernel version
efivar version
fwupdate version

Your error is coming from here:
https://github.com/rhinstaller/fwupdate/blob/master/linux/libfwup.c#L1137 or here https://github.com/rhinstaller/fwupdate/blob/master/linux/libfwup.c#L1235

My gut feeling is that this is the immutable stuff that happened in the linux kernel. If you don't have a new enough efivar, fwupdate won't know how to handle it properly.

danielkza · 2016-05-10T01:51:32Z

kernel 4.6.0-0.rc4.git0.1.fc25.x86_64
efivar-libs.x86_64 0.21-2.fc23
fwupd.x86_64 0.5.4-1.fc23

What version of efivar-libs is needed? There are no updates for it available in Fedora 23 nor Rawhide.

superm1 · 2016-05-10T02:43:46Z

0.23, or at least this commit:
rhboot/efivar@df78c36

That is what you are missing and would cause permissions problems on immutable sysfs files.

On Mon, May 9, 2016 at 8:51 PM Daniel Miranda notifications@github.com
wrote:

kernel 4.6.0-0.rc4.git0.1.fc25.x86_64
efivar-libs.x86_64 0.21-2.fc23
fwupd.x86_64 0.5.4-1.fc23

What version of efivar-libs is needed? There are no updates for it
available in Fedora 23 nor Rawhide.

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#46 (comment)

danielkza · 2016-05-10T02:46:41Z

I see, I'll ask about it in the fedora-devel list, since it's probably a good idea to get 0.23 in before F24.

danielkza · 2016-05-10T02:52:00Z

My bad, it is actually available in Rawhide. I'll update it and see if it fixes the issue.

edit: No luck. The update command succeeds, but after a reboot nothing happens. The Dell logo stays for a little while, but then GRUB kicks in. get-results fails afterwards, so I have no idea what's the problem:

$ sudo fwupdmgr get-results UEFI-33773727-8ee7-4d81-9fa0-57e8d889e1fa-dev0 -v
Cannot get UEFI status for 33773727-8ee7-4d81-9fa0-57e8d889e1fa

superm1 · 2016-05-10T14:05:55Z

OK so you are probably running into a problem that is fixed already in master for fwupdate and efivar because I've verified the full stack in Ubuntu 16.04 works properly, but it's tracking extra commits that aren't in released versions yet.

Does your system have an NVMe disk? If so, it's likely a mess of efifvar commits for NVMe support. You should rebuild efivar from master and if it fixes it encourage pjones to release a new version. These are the most relevant ones:
rhboot/efivar@32fa1ac
rhboot/efivar@d76c86b

If you don't have an NVMe disk, need to know what version of 'fwupdate' you have (don't mistake fwupd which you provided details already). There's been a lot of activity in fwupdate so if it's a snapshot it might need to be updated to a newer one.

FWIW in Debian and Ubuntu I've verified it working with fwupdate 0.5 and efivar 0.23 + those two NVMe patches on a system with NVMe.

danielkza · 2016-05-16T21:08:10Z

I do have an NVMe drive. I'll test with newer versions of fwupd and efivar and report back.

superm1 · 2016-05-16T21:59:56Z

In that case you are probably better off just backporting the two NVMe fixes I mentioned above otherwise the whole stack has to come backward due to some API changes in efivar (efivar, efibootmgr, fwupdate all need to be updated!).

danielkza · 2016-05-16T22:07:38Z

I'll just try to rebuild the 0.23 RPM with the patches then.

superm1 · 2016-05-16T22:49:21Z

If you still have a problem you should delete your Linux firmware boot
entry from efibootmgr. I forget if it will automatically recreate it or
assume old one works when it finds one.

On Mon, May 16, 2016, 17:07 Daniel Miranda notifications@github.com wrote:

I'll just try to rebuild the 0.23 RPM with the patches then.

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#46 (comment)

danielkza · 2016-05-18T03:38:58Z

@superm1 It works! I compiled efivar 0.23 with the two patches you mentioned and deleted the old boot entry, and the update ran fine (a new entry was created automatically). Thanks for pointing me in the right direction.

superm1 · 2016-05-18T03:49:51Z

@danielkza Great, glad to hear it worked. Can you raise this in the appropriate development lists to get these patches put in in case efivar 0.24 isn't released soon?

danielkza · 2016-05-18T03:50:49Z

Sure. in the meantime I may get the patched packages in a COPR repo for anyone that has the same trouble.

stephanmol · 2016-06-10T21:49:29Z

@danielkza I'm facing this exact same issue. I tried searching for your (or any updated) efivar package in COPR but I find none. Could you please upload it so I can update my 9350 FW too? Or better even, I'm curious to know how I go about getting those patches in myself.. if it's not too asked too much :-)

danielkza · 2016-06-10T22:16:45Z

@stephanmol I cherry-picked the commits mentioned by @superm1 and
recompiled the 0.23 package. I'll get you the SRPM when I get to my home PC.

Em sex, 10 de jun de 2016 18:49, stephanmol notifications@github.com
escreveu:

@danielkza https://github.com/danielkza I'm facing this exact same
issue. I tried searching for your (or any updated) efivar package in COPR
but I find none. Could you please upload it so I can update my 9350 FW too?
Or better even, I'm curious to know how I go about getting those patches in
myself.. if it's not too asked too much :-)

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danielkza · 2016-06-13T16:35:08Z

@stephanmol Sorry for the delay. I created a COPR with my patched packages. It's still building, but should be done shortly. https://copr.fedorainfracloud.org/coprs/danielkza/efivar-f23

superm1 · 2016-06-13T17:23:24Z

Daniel,

Do you know the right way to get those packages out to the affected stable
fedora releases? I think it would be best to distro patch for now like
Ubuntu and Debian both did.

On Mon, Jun 13, 2016, 11:35 Daniel Miranda notifications@github.com wrote:

@stephanmol https://github.com/stephanmol Sorry for the delay. I
created a COPR with my patched packages. It's still building, but should be
done shortly. https://copr.fedorainfracloud.org/coprs/danielkza/efivar-f23

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danielkza · 2016-06-13T17:34:08Z

@superm1 You're absolutely correct, it's much better to get this fixed in the distro packages. The COPR is just a stop-gap measure if anyone needs it like I did. I'll raise the issue on the Fedora mailing list or the RH bugtracker.

danielkza · 2016-06-13T17:59:40Z

Reported at https://bugzilla.redhat.com/show_bug.cgi?id=1346030.

stephanmol · 2016-06-14T10:29:53Z

It worked @danielkza. Thanks a lot!

superm1 mentioned this issue May 12, 2016

Create a 0.24 release rhboot/efivar#51

Closed

danielkza closed this as completed May 18, 2016

superm1 mentioned this issue Jun 30, 2016

Dell XPS 15 9550 EFI scheduled firmware update never occurs #54

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Dell XPS 13 9350 firmware upgrade fails with "Unknown error -1" #46

Dell XPS 13 9350 firmware upgrade fails with "Unknown error -1" #46

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Dell XPS 13 9350 firmware upgrade fails with "Unknown error -1" #46

Dell XPS 13 9350 firmware upgrade fails with "Unknown error -1" #46

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