[iOS] When app is in background "opened" callback does not fire

[steverob]

Description:
When the app is in background mode, and the user taps on an incoming notification, the opened callback is not firing.

When the app is in focus, and we have OneSignal.inFocusDisplaying(2) set, the notification shows and if the user taps it, nothing happens. received callback is fired though.

On Android, in both cases when I tap the notification, the opened callback is firing without any issues.

Is this the expected behaviour? What I want to happen is - when the notification is displayed (app is in background) and the user taps it, the app should be opened and the opened callback should be fired so that I can navigate the user to a screen (using a deeplink sent with additionalData).

Environment

OneSignal RN SDK - 3.2.6
RN - 0.55.4
iOS - 11.2.6

AppDelegate.m - https://gist.github.com/steverob/25c969ded98dce44ca168309d67a103f

I followed the setup instructions detailed in the documentation and also added the Notification Service Extension.

[motogod]

I have the same issue, but it happens on Android.

When the app is in background mode, the user taps on an incoming notification, the opened callback is not firing and there is no additionalData in received callback.

I test it in Android simulator 8.0.0 and physical device 8.1.0.

Any one has the same issue even in Android or IOS ?

Environment
"react": "16.3.1",
"react-native": "~0.55.2",
"react-native-onesignal": "^3.2.6"

[steverob]

Yeah I can confirm I can see this occasionally on android as well.

…

-- Regards Steve Robinson

On 30-Aug-2018, at 3:58 PM, motogod ***@***.***> wrote: I have the same issue, but it is happens on Android. When the app is in background mode, and the user taps on an incoming notification, the opened callback is not firing and the there is no additionalData in received callback. I test it in Android simulator 8.0.0 and physical device 8.1.0. Any one has the same issue even in Android or IOS ? Environment "react": "16.3.1", "react-native": "~0.55.2", "react-native-onesignal": "^3.2.6" — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

[Nightsd01]

@steverob Apologies for the delayed response, can you reproduce this issue in our example project? If so - can you please upload it to dropbox and post a link?

The example project is in the examples folder of this repository. Clone the repo, run npm i (or yarn), run react-native link react-native-onesignal and try running the iOS project, replace with your own App ID, iOS bundle identifier, etc.

[Nightsd01]

Closing due to no response - if you're still running into this problem please feel free to respond and I'll be happy to reopen and help investigate

[steverob]

Yes this still happens.

…

-- Regards Steve Robinson

On 12-Sep-2018, at 6:10 AM, Brad Hesse ***@***.***> wrote: Closed #613. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

[Nightsd01]

@steverob since I cannot reproduce this issue, can you attempt to reproduce it in our demo project?

90% of the time when a user reports this problem it usually turns out to be user error, so it would be good to make sure you can reproduce it in our demo project. If you can, it would be very helpful to share a Dropbox link

[triasrahman]

It still happens, especially on iOS background service.