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Technical Account Manager.md

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Skills

Coding ⭐ ⭐ ⭐ ⭐

Dev Experience ⭐ ⭐ ⭐ ⭐

Teamwork: ⭐

People Skills: ⭐ ⭐ ⭐ ⭐ ⭐

What you do

  • Partner with customers in taking that established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
  • Know the technology you're providing in order to guide the customer
  • Understand the customer journey and be able to guide them on future adoption
  • Work with Support, Product Management, or other teams as needed
  • Focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction