Add 'Get help' to Main Menu

[yanokwa]

In https://forum.opendatakit.org/t/how-do-we-encourage-feedback-from-users-when-they-run-into-problems/9203/ I wanted ideas on how we encourage feedback from users when they run into problems. One great idea that came out of the discussion was this:

Just an idea, could it help to include in the “About” menu a link or a section “Report a problem” that let you go into the Forum (at the right category) to post it or to send a message with the possibility of attaching a screenshot?

I propose we add a 'Get help' option to the Main Menu's options.

When you press 'Get help', you'll get an activity with text that says, "To get help with ODK Collect, please search the community forum at https://forum.opendatakit.org first for a solution. If you can't find a solution, then post to the forum in the support category. This way, everyone can see the question, everyone can have a chance to answer, and the answer will be seen by everyone."

Then below that, there's a button that says "Go to the forum".

[YuraLaguta]

Sounds easy to implement, like a quick win.

[nribeka]

@yanokwa,

Do you need button if the link is clickable?

[lognaturel]

@yanokwa This has a needs discussion tag. It seems like the conclusion from https://forum.opendatakit.org/t/how-do-we-encourage-feedback-from-users-when-they-run-into-problems/9203/ was that this would be ok to add but that there should be a way to hide or override it in the admin settings. Does that sound right?

[devanshi7799]

@yanokwa i would like to work on this issue.