feat(replay): Document how to connect Replay with support software #9836
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Adds a hypothetical example of how you can send a replay when a user opens a support widget. Closes #9037
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docs/platforms/javascript/common/session-replay/understanding-sessions.mdx
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| * Now determine if your support application allows you to use custom data to generate a link directly to the |
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Do we want to say "..allows you to use custom data to generate a link directly to the replay in Sentry inside your support application"?
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I think we're referring to the ability to the show replay url alongside the ticket -- not super clear w this sentence
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Do we want to say "..allows you to use custom data to generate a link directly to the replay in Sentry inside your support application"?
Yeah this is what I'm trying to get at
Co-authored-by: Jasmin <77064737+jas-kas@users.noreply.github.com>
docs/platforms/javascript/common/session-replay/understanding-sessions.mdx
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…sessions.mdx Co-authored-by: Jasmin <77064737+jas-kas@users.noreply.github.com>
docs/platforms/javascript/common/session-replay/understanding-sessions.mdx
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| * Now determine if your support application allows you to use custom data to generate a link directly to the |
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Maybe we can say something like this?
If your support application allows you to send custom data with the support ticket, you may want to include a link to the replay URL in Sentry. That way, you'll be able to open the replay directly from the ticket itself. Replay URLs have the following format:
Co-authored-by: vivianyentran <20403606+vivianyentran@users.noreply.github.com>
Adds a hypothetical example of how you can send a replay when a user opens a support widget.
Closes #9037