Slack integration report device tag values differently to the Sentry UI

[liamjones]

Environment

SaaS (https://sentry.io/)

Version

No response

Steps to Reproduce

1. Setup mobile app project (I'm using the RN SDK but I doubt it matters).
2. Setup Slack alert that reports the device tag.
3. Send event to Sentry from a mobile device.
4. See Slack notification disagrees with the UI about what the device tag value is.

Expected Result

Consistent result between Sentry UI and Slack alert.

Looks like the Slack notification takes the underlying model number but the UI translates it to a more friendly "marketing" name.

Actual Result

Sentry UI:

Slack notification:

[getsentry-release]

Routing to @getsentry/ecosystem for triage. ⏲️

[brianthi]

Hi @liamjones, thanks for reporting the issue. We'll backlog this for now and will prioritize this in the future.

[Dhrumil-Sentry]

Hi @liamjones Could this be because the slack notification shows you the event that triggered the alert, but when you navigate to the issue, we show you the latest events, which is why you're seeing different tags?

[liamjones]

Hi @Dhrumil-Sentry - apologies for the delayed reply - nope, it's showing a different representation. An iPhone12,3is an iPhone 11 Pro. It's the "marketing name" vs the "model number". The Sentry pages show both (you can see the model number under the marketing name in the screenshot above). The Slack notifications only show the model name which is often more obtuse.