Multiple Issue Alerts in a single Slack Alert Thread

[kpujjigit]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Set up Slack Integration
Construct Issue Alert with routing to a Slack Channel
Trigger an Issue Alert multiple times to send multiple alerts per a single issue

Expected Result

New events that are grouped with an existing issue are being posted into a slack thread rather than to the main slack channel, resulting in poor visibility for recurring issues.

Actual Result

It appears the logic of this change (Slack Threads for Metric Alerts) is applying to Issue Alerts unintentionally.

Product Area

Settings - Integrations

Link

No response

DSN

No response

Version

No response

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[Dhrumil-Sentry]

Thanks for this report - This was a feature released to Early Access customers only for feedback and we will update this so that the issue alerts always go to the channel

[getsantry]

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

[ykamo001]

Fix is released, please let us know if there's any other issues or it continues to be there!