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Inventory frequency (in hours) #12116

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2 tasks done
ricardo98349 opened this issue Jul 1, 2022 · 10 comments
Closed
2 tasks done

Inventory frequency (in hours) #12116

ricardo98349 opened this issue Jul 1, 2022 · 10 comments
Labels
bug inventory
Milestone
10.0.3

Comments

@ricardo98349
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Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

10.0.2

Bug description

I'm using GLPi-Agent 1.4 on Windows 10, on GLPi the Inventory update frequency is every 1 hour and it's not updating
msedge_dia_01_mes_07_162

Relevant log output

No response

Page URL

http://10.2.17.42/glpi/front/inventory.conf.php

Steps To reproduce

No response

Your GLPI setup information

Instruções de instalação e configuração
GLPI 10.0.2 (/glpi => /var/www/html/glpi)
Installation mode: TARBALL
Current language:pt_BR
Server
 
Operating system: Linux GLPI 5.10.0-15-amd64 #1 SMP Debian 5.10.120-1 (2022-06-09) x86_64
PHP 7.4.28 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bcmath,
	bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml,
	mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, soap, sockets, sodium, standard, sysvmsg,
	sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
	upload_max_filesize="2M" 
Software: Apache/2.4.53 (Debian) (Apache/2.4.53 (Debian) Server at 10.2.17.42 Port 80
)
	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36 Edg/103.0.1264.37
Server Software: Debian 11
	Server Version: 10.5.15-MariaDB-0+deb11u1
	Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
	Parameters: glpiuser@localhost/glpidb
	Host info: Localhost via UNIX socket

PHP version (7.4.28) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, json, simplexml.

curl extension is installed.

gd extension is installed.

intl extension is installed.

libxml extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (10.5.15) is supported.

The log file has been created successfully.

Write access to /var/www/html/glpi/files/_cache has been validated.

Write access to /var/www/html/glpi/config has been validated.

Write access to /var/www/html/glpi/files/_cron has been validated.

Write access to /var/www/html/glpi/files has been validated.

Write access to /var/www/html/glpi/files/_dumps has been validated.

Write access to /var/www/html/glpi/files/_graphs has been validated.

Write access to /var/www/html/glpi/files/_lock has been validated.

Write access to /var/www/html/glpi/files/_pictures has been validated.

Write access to /var/www/html/glpi/files/_plugins has been validated.

Write access to /var/www/html/glpi/files/_rss has been validated.

Write access to /var/www/html/glpi/files/_sessions has been validated.

Write access to /var/www/html/glpi/files/_tmp has been validated.

Write access to /var/www/html/glpi/files/_uploads has been validated.

Web access to files directory is protected

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

zip extension is installed.

bz2 extension is installed.

Zend OPcache extension is installed.

Following extensions are installed: ctype, iconv, mbstring, sodium.

Write access to /var/www/html/glpi/marketplace has been validated.

Timezones seems loaded in database.
GLPI constants
 
GLPI_ROOT: /var/www/html/glpi
GLPI_CONFIG_DIR: /var/www/html/glpi/config
GLPI_VAR_DIR: /var/www/html/glpi/files
GLPI_MARKETPLACE_DIR: /var/www/html/glpi/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: 
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS: 
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_CENTRAL_WARNINGS: 1
GLPI_DOC_DIR: /var/www/html/glpi/files
GLPI_CACHE_DIR: /var/www/html/glpi/files/_cache
GLPI_CRON_DIR: /var/www/html/glpi/files/_cron
GLPI_DUMP_DIR: /var/www/html/glpi/files/_dumps
GLPI_GRAPH_DIR: /var/www/html/glpi/files/_graphs
GLPI_LOCAL_I18N_DIR: /var/www/html/glpi/files/_locales
GLPI_LOCK_DIR: /var/www/html/glpi/files/_lock
GLPI_LOG_DIR: /var/www/html/glpi/files/_log
GLPI_PICTURE_DIR: /var/www/html/glpi/files/_pictures
GLPI_PLUGIN_DOC_DIR: /var/www/html/glpi/files/_plugins
GLPI_RSS_DIR: /var/www/html/glpi/files/_rss
GLPI_SESSION_DIR: /var/www/html/glpi/files/_sessions
GLPI_TMP_DIR: /var/www/html/glpi/files/_tmp
GLPI_UPLOAD_DIR: /var/www/html/glpi/files/_uploads
GLPI_INVENTORY_DIR: /var/www/html/glpi/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: /var/www/html/glpi/locales
GLPI_VERSION: 10.0.2
GLPI_SCHEMA_VERSION: 10.0.2@a130db99c7d9b131c2e2ea59fe0d6260fe93d831
GLPI_MARKETPLACE_PRERELEASES: 
GLPI_MIN_PHP: 7.4.0
GLPI_MAX_PHP: 8.2.0
GLPI_YEAR: 2022
Libraries
 
htmlawed/htmlawed version 1.2.6 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.4.4 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/html/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (/var/www/html/glpi/vendor/symfony/polyfill-php80)
symfony/polyfill-php81 in (/var/www/html/glpi/vendor/symfony/polyfill-php81)
phpCas version 1.3.8 in (/usr/share/php/CAS/source)
SQL replicas
 
Not active
Notifications
 
Way of sending emails: PHP
Plugins list
 
	glpiinventory        Name: GLPI Inventory                 Version: 1.0.3      State: Enabled                                 
		Install Method: Marketplace

Anything else?

No response
@g-bougard g-bougard mentioned this issue Jul 4, 2022
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@g-bougard
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Hi,
I made a quick test myself with GLPI-Agent 1.4 enabling debug2 on agent side and with a fresh GLPI 1.0.2 install. The agent seems to always received the same expiration delay as 24 even if you set Inventory frequency (in hours) to 1 or 2.

@ricardo98349
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ricardo98349 commented Jul 4, 2022 •
edited

[Mon Jul 4 09:18:27 2022][debug2] format: Zlib
[Mon Jul 4 09:18:27 2022][debug2] [http client] FB03739F: received message:
{"expiration":24,"status":"ok"}
[Mon Jul 4 09:18:29 2022][debug] new thread 8 to handle task RemoteInventory
[Mon Jul 4 09:18:29 2022][debug] Remote inventory task execution disabled: no remote to inventory
[Mon Jul 4 09:18:31 2022][debug] new thread 9 to handle task Deploy
[Mon Jul 4 09:18:31 2022][info] running task Deploy
[Mon Jul 4 09:18:31 2022][debug2] http://10.2.17.42/glpi/front/inventory.php?action=getConfig&machineid=BIOTIPO-0014.biotipo.com.br-2022-07-04-09-17-41&task[Deploy]=2.10
[Mon Jul 4 09:18:31 2022][error] [http client] communication error: 400 Bad Request, Protocol not supported
[Mon Jul 4 09:18:31 2022][info] Deploy task not supported by server0
[Mon Jul 4 09:18:33 2022][info] target server0: next run: Mon Jul 4 10:11:01 2022 - http://10.2.17.42/glpi/front/inventory.php
[Mon Jul 4 09:18:34 2022][debug] target server0: init event for Collect task
[Mon Jul 4 09:18:35 2022][debug] target server0: init event for NetInventory task
[Mon Jul 4 09:18:36 2022][debug] target server0: init event for ESX task
[Mon Jul 4 09:18:37 2022][debug] target server0: init event for NetDiscovery task
[Mon Jul 4 09:18:38 2022][debug] target server0: init event for Inventory task
[Mon Jul 4 09:18:39 2022][debug] target server0: init event for RemoteInventory task
[Mon Jul 4 09:18:40 2022][debug] target server0: init event for Deploy task
[Mon Jul 4 09:18:40 2022][debug] [target server0] New storage maintenance event on deploy task
[Mon Jul 4 09:18:40 2022][debug2] [target server0] Event scheduled in 120 seconds

[Mon Jul 4 10:11:45 2022][debug2] format: Zlib
[Mon Jul 4 10:11:45 2022][debug2] [http client] 791C95F8: received message:
{"expiration":24,"status":"ok"}
[Mon Jul 4 10:11:47 2022][debug] new thread 16 to handle task RemoteInventory
[Mon Jul 4 10:11:47 2022][debug] Remote inventory task execution disabled: no remote to inventory
[Mon Jul 4 10:11:49 2022][debug] new thread 17 to handle task Deploy
[Mon Jul 4 10:11:49 2022][info] running task Deploy
[Mon Jul 4 10:11:49 2022][debug2] http://10.2.17.42/glpi/front/inventory.php?action=getConfig&machineid=BIOTIPO-0014.biotipo.com.br-2022-07-04-09-17-41&task[Deploy]=2.10
[Mon Jul 4 10:11:49 2022][error] [http client] communication error: 400 Bad Request, Protocol not supported
[Mon Jul 4 10:11:49 2022][info] Deploy task not supported by server0
[Mon Jul 4 10:11:51 2022][info] target server0: next run: Tue Jul 5 09:48:45 2022 - http://10.2.17.42/glpi/front/inventory.php
[Mon Jul 4 10:11:51 2022][debug] Agent memory usage before freeing memory: WSS=142700544 PFU=161099776
[Mon Jul 4 10:11:51 2022][info] GLPI Agent memory usage: WSS=3227648 PFU=161099776

@M4rkus221
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To test if the web interface actually changes anything i changed the const DEFAULT_FREQUENCY = 24; in \src\Agent\Communication\AbstractRequest.php to "2".
From this point the agent log showed:
[Fri Jul 8 07:19:02 2022][debug2] [http client] [ID]: received message: {"expiration":2,"status":"ok"}
[Fri Jul 8 09:19:00 2022][info] server0 is not ready yet, next server contact planned for Fri Jul 8 09:29:36 2022

So the server seems to ignore the web interface input and always uses the fallback default value

@ricardo98349
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ricardo98349 commented Jul 8, 2022 •
edited

Hello, I will test and return with the result

@ricardo98349
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Hi

I found the file you mentioned but I didn't understand what you changed from it

image

@M4rkus221
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I changed const DEFAULT_FREQUENCY = 24; to a different value (in hours) locally on my server.
The fact that this actually changed the frequency with which the server accepts a new inventory proves, in my opinion, that there is a bug in the server, since the server does not use the web interface Inventory frequency (in hours) input value, but ALWAYS uses the hardcoded default setting.

Changing the hardcoded default value is not useful to permanently change the inventory frequency, as it will likely be overwritten when the server version is upgraded. However, it may temporaly help to fix the problem you described until it is fixed globally in one of the next GLPI versions.

@stonebuzz stonebuzz mentioned this issue Aug 17, 2022
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@stonebuzz
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Hi @M4rkus221, @ricardo98349

can you try this -> #12448

Best regards

@ricardo98349
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Hi @M4rkus221, @ricardo98349

can you try this -> #12448

Best regards

Hi
Sorry, but I didn't understand where I should change

@stonebuzz
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Hi @ricardo98349
can you apply this patch -> https://patch-diff.githubusercontent.com/raw/glpi-project/glpi/pull/12448.diff

and retry

@cedric-anne cedric-anne added the bug label Sep 1, 2022
@cedric-anne cedric-anne added this to the 10.0.3 milestone Sep 1, 2022
@cedric-anne
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Fixed by #12448.

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@stonebuzz @g-bougard @cedric-anne @ricardo98349 @M4rkus221 and others