GLPI Notification problem

[zzouhair10]

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Is there an existing issue for this?

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Version

10.0.14

Bug description

In GLPI after my collector sent them successfully, I noticed that the notifications were only received for the 1st user who is in the super admin profile, the first user in the list in super admin is the only one to receive notifications and not the other two, even if they have correctly configured them in the notification rules. and I created a new group named IT, always the first in the list that receives notifications. I created separate profiles for each of the 3 users and I mentioned in the glpi notification settings the 3 profiles but always the 1st profile which receives the notifications

Relevant log output

No response

Page URL

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Steps To reproduce

No response

Your GLPI setup information

Informations sur le système, l'installation et la configuration

GLPI 10.0.14 (/glpi => E:\wamp64\www\glpi)
Installation mode: TARBALL
Current language:fr_FR

Server

 

Operating system: Windows NT PARTAGE 10.0 build 17763 (Windows Server 2019) AMD64

PHP 8.2.0 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar,

com_dotnet, ctype, curl, date, dom, exif, fileinfo, filter, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml,

mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, random, readline, session, soap, sockets, sqlite3, standard,

tokenizer, xdebug, xml, xmlreader, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="300" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"

upload_max_filesize="2M" disable_functions=""

Software: Apache/2.4.54 (Win64) OpenSSL/1.1.1s PHP/8.2.0 mod_fcgid/2.3.10-dev (Apache/2.4.54 (Win64) OpenSSL/1.1.1s PHP/8.2.0

mod_fcgid/2.3.10-dev Server at 172.25.10.50 Port 443

)

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36

Server Software: MySQL Community Server - GPL

Server Version: 8.0.31

Server SQL Mode:

Parameters: root@localhost/arcolglpi

Host info: localhost via TCP/IP

PHP version (8.2.0) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

curl extension is installed.

gd extension is installed.

intl extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (8.0.31) is supported.

No files from previous GLPI version detected.

The log file has been created successfully.

Write access to E:\wamp64\www\glpi/files/_cache has been validated.

Write access to E:\wamp64\www\glpi/files/_cron has been validated.

Write access to E:\wamp64\www\glpi/files has been validated.

Write access to E:\wamp64\www\glpi/files/_dumps has been validated.

Write access to E:\wamp64\www\glpi/files/_graphs has been validated.

Write access to E:\wamp64\www\glpi/files/_lock has been validated.

Write access to E:\wamp64\www\glpi/files/_pictures has been validated.

Write access to E:\wamp64\www\glpi/files/_plugins has been validated.

Write access to E:\wamp64\www\glpi/files/_rss has been validated.

Write access to E:\wamp64\www\glpi/files/_sessions has been validated.

Write access to E:\wamp64\www\glpi/files/_tmp has been validated.

Write access to E:\wamp64\www\glpi/files/_uploads has been validated.
Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.

The following directories should be placed outside "E:\wamp64\www\glpi":

‣ "E:\wamp64\www\glpi/files" ("GLPI_VAR_DIR")

‣ "E:\wamp64\www\glpi/files/_cache" ("GLPI_CACHE_DIR")

‣ "E:\wamp64\www\glpi/files/_cron" ("GLPI_CRON_DIR")

‣ "E:\wamp64\www\glpi/files" ("GLPI_DOC_DIR")

‣ "E:\wamp64\www\glpi/files/_dumps" ("GLPI_DUMP_DIR")

‣ "E:\wamp64\www\glpi/files/_graphs" ("GLPI_GRAPH_DIR")

‣ "E:\wamp64\www\glpi/files/_lock" ("GLPI_LOCK_DIR")

‣ "E:\wamp64\www\glpi/files/_log" ("GLPI_LOG_DIR")

‣ "E:\wamp64\www\glpi/files/_pictures" ("GLPI_PICTURE_DIR")

‣ "E:\wamp64\www\glpi/files/_plugins" ("GLPI_PLUGIN_DOC_DIR")

‣ "E:\wamp64\www\glpi/files/_rss" ("GLPI_RSS_DIR")

‣ "E:\wamp64\www\glpi/files/_sessions" ("GLPI_SESSION_DIR")

‣ "E:\wamp64\www\glpi/files/_tmp" ("GLPI_TMP_DIR")

‣ "E:\wamp64\www\glpi/files/_uploads" ("GLPI_UPLOAD_DIR")

You can ignore this suggestion if your web server root directory is "E:\wamp64\www\glpi\public".

Sessions configuration is secured.

OS and PHP are relying on 64 bits integers.

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

Following extensions are installed: bz2, Phar, zip.

Zend OPcache extension is installed.

Following extensions are installed: ctype, iconv, mbstring.

Following extensions are not present: sodium.

Write access to E:\wamp64\www\glpi/marketplace has been validated.

Timezones seems loaded in database.

GLPI constants

 

GLPI_ROOT: "E:\wamp64\www\glpi"

GLPI_CONFIG_DIR: "E:\wamp64\www\glpi/config"

GLPI_VAR_DIR: "E:\wamp64\www\glpi/files"

GLPI_MARKETPLACE_DIR: "E:\wamp64\www\glpi/marketplace"

GLPI_USE_CSRF_CHECK: "1"

GLPI_CSRF_EXPIRES: "7200"

GLPI_CSRF_MAX_TOKENS: "100"

GLPI_USE_IDOR_CHECK: "1"

GLPI_IDOR_EXPIRES: "7200"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\/\/[^@:]+(\/.*)?$/"]

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "glpi@teclib.com"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_DEMO_MODE: "0"

GLPI_CENTRAL_WARNINGS: "1"

GLPI_TEXT_MAXSIZE: "4000"

GLPI_DOC_DIR: "E:\wamp64\www\glpi/files"

GLPI_CACHE_DIR: "E:\wamp64\www\glpi/files/_cache"

GLPI_CRON_DIR: "E:\wamp64\www\glpi/files/_cron"

GLPI_DUMP_DIR: "E:\wamp64\www\glpi/files/_dumps"

GLPI_GRAPH_DIR: "E:\wamp64\www\glpi/files/_graphs"

GLPI_LOCAL_I18N_DIR: "E:\wamp64\www\glpi/files/_locales"

GLPI_LOCK_DIR: "E:\wamp64\www\glpi/files/_lock"

GLPI_LOG_DIR: "E:\wamp64\www\glpi/files/_log"

GLPI_PICTURE_DIR: "E:\wamp64\www\glpi/files/_pictures"

GLPI_PLUGIN_DOC_DIR: "E:\wamp64\www\glpi/files/_plugins"

GLPI_RSS_DIR: "E:\wamp64\www\glpi/files/_rss"

GLPI_SESSION_DIR: "E:\wamp64\www\glpi/files/_sessions"

GLPI_TMP_DIR: "E:\wamp64\www\glpi/files/_tmp"

GLPI_UPLOAD_DIR: "E:\wamp64\www\glpi/files/_uploads"

GLPI_INVENTORY_DIR: "E:\wamp64\www\glpi/files/_inventories"

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"

GLPI_I18N_DIR: "E:\wamp64\www\glpi/locales"

GLPI_VERSION: "10.0.14"

GLPI_SCHEMA_VERSION: "10.0.14@8f13530f7cf0fb07add30ae20013f0374956795b"

GLPI_MARKETPLACE_PRERELEASES: false

GLPI_MIN_PHP: "7.4.0"

GLPI_MAX_PHP: "8.4.0"

GLPI_YEAR: "2024"

Libraries

 

htmlawed/htmlawed version 1.2.14 in (E:\wamp64\www\glpi\vendor\htmlawed\htmlawed)

phpmailer/phpmailer version 6.8.0 in (E:\wamp64\www\glpi\vendor\phpmailer\phpmailer\src)

simplepie/simplepie version 1.5.8 in (E:\wamp64\www\glpi\vendor\simplepie\simplepie\library)

tecnickcom/tcpdf version 6.6.2 in (E:\wamp64\www\glpi\vendor\tecnickcom\tcpdf)

michelf/php-markdown in (E:\wamp64\www\glpi\vendor\michelf\php-markdown\Michelf)

true/punycode in (E:\wamp64\www\glpi\vendor\true\punycode\src)

iamcal/lib_autolink in (E:\wamp64\www\glpi\vendor\iamcal\lib_autolink)

sabre/dav in (E:\wamp64\www\glpi\vendor\sabre\dav\lib\DAV)

sabre/http in (E:\wamp64\www\glpi\vendor\sabre\http\lib)

sabre/uri in (E:\wamp64\www\glpi\vendor\sabre\uri\lib)

sabre/vobject in (E:\wamp64\www\glpi\vendor\sabre\vobject\lib)

laminas/laminas-i18n in (E:\wamp64\www\glpi\vendor\laminas\laminas-i18n\src)

laminas/laminas-servicemanager in (E:\wamp64\www\glpi\vendor\laminas\laminas-servicemanager\src)

monolog/monolog in (E:\wamp64\www\glpi\vendor\monolog\monolog\src\Monolog)

sebastian/diff in (E:\wamp64\www\glpi\vendor\sebastian\diff\src)

donatj/phpuseragentparser in (E:\wamp64\www\glpi\vendor\donatj\phpuseragentparser\src\UserAgent)

elvanto/litemoji in (E:\wamp64\www\glpi\vendor\elvanto\litemoji\src)

symfony/console in (E:\wamp64\www\glpi\vendor\symfony\console)

scssphp/scssphp in (E:\wamp64\www\glpi\vendor\scssphp\scssphp\src)

laminas/laminas-mail in (E:\wamp64\www\glpi\vendor\laminas\laminas-mail\src\Protocol)

laminas/laminas-mime in (E:\wamp64\www\glpi\vendor\laminas\laminas-mime\src)

rlanvin/php-rrule in (E:\wamp64\www\glpi\vendor\rlanvin\php-rrule\src)

ramsey/uuid in (E:\wamp64\www\glpi\vendor\ramsey\uuid\src)

psr/log in (E:\wamp64\www\glpi\vendor\psr\log\Psr\Log)

psr/simple-cache in (E:\wamp64\www\glpi\vendor\psr\simple-cache\src)

psr/cache in (E:\wamp64\www\glpi\vendor\psr\cache\src)

league/csv in (E:\wamp64\www\glpi\vendor\league\csv\src)

mexitek/phpcolors in (E:\wamp64\www\glpi\vendor\mexitek\phpcolors\src\Mexitek\PHPColors)

guzzlehttp/guzzle in (E:\wamp64\www\glpi\vendor\guzzlehttp\guzzle\src)

guzzlehttp/psr7 in (E:\wamp64\www\glpi\vendor\guzzlehttp\psr7\src)

glpi-project/inventory_format in (E:\wamp64\www\glpi\vendor\glpi-project\inventory_format\lib\php)

wapmorgan/unified-archive in (E:\wamp64\www\glpi\vendor\wapmorgan\unified-archive\src)

paragonie/sodium_compat in (E:\wamp64\www\glpi\vendor\paragonie\sodium_compat\src)

symfony/cache in (E:\wamp64\www\glpi\vendor\symfony\cache)

html2text/html2text in (E:\wamp64\www\glpi\vendor\html2text\html2text\src)

symfony/css-selector in (E:\wamp64\www\glpi\vendor\symfony\css-selector)

symfony/dom-crawler in (E:\wamp64\www\glpi\vendor\symfony\dom-crawler)

twig/twig in (E:\wamp64\www\glpi\vendor\twig\twig\src)

twig/string-extra in (E:\wamp64\www\glpi\vendor\twig\string-extra)

symfony/polyfill-ctype not found

symfony/polyfill-iconv not found

symfony/polyfill-mbstring not found

symfony/polyfill-php80 not found

symfony/polyfill-php81 not found

symfony/polyfill-php82 in (E:\wamp64\www\glpi\vendor\symfony\polyfill-php82)

league/oauth2-client in (E:\wamp64\www\glpi\vendor\league\oauth2-client\src\Provider)

league/oauth2-google in (E:\wamp64\www\glpi\vendor\league\oauth2-google\src\Provider)

thenetworg/oauth2-azure in (E:\wamp64\www\glpi\vendor\thenetworg\oauth2-azure\src\Provider)

LDAP directories

 

Server: '172.25.10.30', Port: '389', BaseDN: 'OU=Groupe Arcol,DC=domarcol,DC=local', Connection filter:

'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:

'CN=Sync_GLPI,OU=Users DSI,OU=Groupe Arcol,DC=domarcol,DC=local', Use TLS: none

SQL replicas

 

Not active

Notifications

 

Way of sending emails: SMTP (it-support@arcol.ma@172.25.10.26)

Plugins list

 

behaviors            Name: Comportements                  Version: 2.7.3      State: Enabled

Install Method: Marketplace

oauthimap            Name: Oauth IMAP                     Version: 1.4.3      State: Enabled

Install Method: Marketplace

Anything else?

No response