Cisco stack reporting issue #17281

bacus99 · 2024-06-11T12:33:57Z

Code of Conduct

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Is there an existing issue for this?

I have searched the existing issues

Version

10.0.16

Bug description

For some time, my Cisco switches are not reporting stacks properly. It change around version 10.0.11, but I'm not sure
Now I have in most of the case 1 switch with all the ports in it. Plus on random frequency, glpi-netinventory snmp update flush all my ports (And sometime change the name of the switch 0 (ex: Site-SW-01 to Site-SW-01 - 2)

Relevant log output

188480424	2024-06-10 10:40	inventory	Last inventory date	Change 2024-06-10 08:02 to 2024-06-10 10:40
188455147	2024-06-10 08:02	inventory	Network port	Add an item: Network port (site-SW-01 - Gi3/1/4 (1743265))
188455145	2024-06-10 08:02	inventory	Network port	Add an item: Network port (site-SW-01 - Gi3/1/3 (1743264))
188455143	2024-06-10 08:02	inventory	Network port	Add an item: Network port (site-SW-01 - Gi3/1/2 (1743263))
188454884	2024-06-10 08:02	inventory	Firmware	Delete a component: C9200L-48P-4G-F (83683)
188454881	2024-06-10 08:02	inventory	Firmware	Add a component: C9200L-48P-4G-F (83684)
188454880	2024-06-10 08:02	inventory	Last inventory date	Change 2024-06-10 07:25 to 2024-06-10 08:02
188439063	2024-06-10 07:25	inventory	Last inventory date	Change 2024-06-10 07:19 to 2024-06-10 07:25
188436222	2024-06-10 07:19	inventory	Network port	Delete an item: Network port (site-SW-01 - Po1 (1740521))
188436221	2024-06-10 07:19	inventory	Network port	Delete an item: Network port (site-SW-01 - Vl599 (1740512))
188436219	2024-06-10 07:19	inventory	Network port	Delete an item: Network port (site-SW-01 - VLAN-599 (1740511))
188436218	2024-06-10 07:19	inventory	Network port	Delete an item: Network port (site-SW-01 - VLAN-440 (1740510))
188436217	2024-06-10 07:19	inventory	Network port	Delete an item: Network port (site-SW-01 - VLAN-421 (1740509))

Page URL

No response

Steps To reproduce

Simply create an SNMP scan with glpi-netinventory, then scan

Your GLPI setup information

GLPI is filling my logs (up to 30 GB) with this

2024-06-06 15:04:07] glpiphplog.WARNING: Backtrace :
src/NetworkPort_NetworkPort.php:273 src/CommonDBTM.php:1297 src/NetworkPort_NetworkPort.php:172 src/Inventory/Asset/NetworkPort.php:892 src/Inventory/Asset/NetworkPort.php:369 src/Inventory/Asset/NetworkPort.php:611 src/Inventory/Asset/NetworkPort.php:633 src/Inventory/Asset/NetworkPort.php:623 src/Inventory/Asset/InventoryNetworkPort.php:519 src/Inventory/Asset/InventoryNetworkPort.php:121 src/Inventory/Asset/NetworkPort.php:835 src/Inventory/Asset/NetworkPort.php:618 src/Inventory/Asset/MainAsset.php:1001 src/Inventory/Asset/MainAsset.php:916 src/Inventory/Asset/NetworkEquipment.php:231 src/RuleImportAsset.php:981 src/Rule.php:1531 src/RuleCollection.php:1660 src/Inventory/Asset/MainAsset.php:582 src/Inventory/Inventory.php:724 src/Inventory/Inventory.php:355 ...inc/communicationnetworkinventory.class.php:170 marketplace/glpiinventory/hook.php:1088 src/Plugin.php:1730 src/Inventory/Request.php:280 src/Inventory/Request.php:252 src/Inventory/Request.php:98 src/Agent/Communication/AbstractRequest.php:332 src/Agent/Communication/AbstractRequest.php:269 front/inventory.php:95 ...tplace/glpiinventory/front/communication.php:72 marketplace/glpiinventory/index.php:45 *** PHP User Warning (512): Wired non unique! in /usr/share/glpi/src/NetworkPort_NetworkPort.php at line 273
trigger_error()
NetworkPort_NetworkPort->prepareInputForAdd()
CommonDBTM->add()
NetworkPort_NetworkPort->connectToHub()
Glpi\Inventory\Asset\NetworkPort->handleHub()
Glpi\Inventory\Asset\NetworkPort->handleMacConnection()
Glpi\Inventory\Asset\NetworkPort->handleConnections()
Glpi\Inventory\Asset\NetworkPort->portChanged()
Glpi\Inventory\Asset\NetworkPort->portUpdated()
Glpi\Inventory\Asset\NetworkPort->handleUpdates()
Glpi\Inventory\Asset\NetworkPort->handlePortsTrait()
Glpi\Inventory\Asset\NetworkPort->handlePorts()
Glpi\Inventory\Asset\NetworkPort->handle()
Glpi\Inventory\Asset\MainAsset->handleAssets()
Glpi\Inventory\Asset\MainAsset->rulepassed()
Glpi\Inventory\Asset\NetworkEquipment->rulepassed()
RuleImportAsset->executeActions()
Rule->process()
RuleCollection->processAllRules()
Glpi\Inventory\Asset\MainAsset->handle()
Glpi\Inventory\Inventory->handleItem()
Glpi\Inventory\Inventory->doInventory()
PluginGlpiinventoryCommunicationNetworkInventory->import()
plugin_glpiinventory_network_inventory()
Plugin::doHookFunction()
Glpi\Inventory\Request->network()
Glpi\Inventory\Request->networkInventory()
Glpi\Inventory\Request->handleAction()
Glpi\Agent\Communication\AbstractRequest->handleXMLRequest()
Glpi\Agent\Communication\AbstractRequest->handleRequest()
include_once()
include_once()

Anything else?

It worked perfectly some time ago, but I did not check back network devices often.

I tried:

Delete all network assets
flush networkport table
reset rules
The only common point in my situation is my firewall is wire connected on the 3 nodes of my switch (port 1/1 on switch a-b-c for exemple)

Using either SNMPv3 or SNMP v2c, same behavior

trasher · 2024-06-11T12:43:00Z

Plese provide XML/JSON inventory file we can use to reproduce.

steph461 · 2024-06-11T14:35:58Z

@hello bacus99

i have bug similary Stack 2 or 3 or 4 or 5

Try this command :

glpi-netdiscovery.bat --host YourIP --credentials version:3,username:yourname,authprotocol:SHA,authpassword:XXXXXX,privprotocol:AES128,privpassword:XXXXXXX -i -s c:\folder
delete the stack and purge, its very important
Import only in the c:\folder\netinventory\yourip.xml
import
Normally it's ok
perform an update, you lose the information
I lose the information on all my stacks

I have this bug for 10.0.3

example :

before

if i udpate ( after): ko

bacus99 · 2024-06-11T15:40:48Z

OK, I tried your way.

Seems importing says OK, but only 1 port discovered

when I export my xml from GLPI, i can see all the config and ports... Something is blocking. Logs are empty

Waiting for security to approve cleaned xml

bacus99 · 2024-06-11T20:11:50Z

networkequipment_4_4977 1.txt
Here's the XML

trasher · 2024-06-12T07:06:55Z

I cannot see your original issue with provided XML. With this one, there is only one network equipment imported; with one port in it.

Plus on random frequency, glpi-netinventory snmp update flush all my ports (And sometime change the name of the switch 0 (ex: Site-SW-01 to Site-SW-01 - 2)

This looks like a rule issue.

@steph461 please provide inventory file to reproduce.

bacus99 · 2024-06-12T12:20:34Z

So you are right, it's not the common point. I reset the rules, still add/remove the ports and don't see 2 switches. Just found in my file that we DON'T see the second serial number switch like I can see in Orion

I'll do more tests, but it makes sense it will not create the second switch... Now why

bacus99 · 2024-06-12T17:04:37Z

@steph461 not 100% sure if related, but I have 2 sites OK

My faulty switches: Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.9.4
My good switches: Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.6.5

What is the version of your switches?

steph461 · 2024-06-13T11:29:39Z

@steph461 not 100% sure if related, but I have 2 sites OK

My faulty switches: Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.9.4 My good switches: Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.6.5

What is the version of your switches?

Aruba 2930F VSF VC, revision WC.16.10.0009,

other example :
i have stack*5 If i update my stack, its ko . I must to delete stack *5 and I create the good XML folder netinventory

steph461 · 2024-06-13T11:40:30Z

When you have test, you took the files in the folder in this folder ?

trasher · 2024-06-14T06:10:46Z

My faulty switches: Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.9.4 My good switches: Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.6.5

That looks like an issue on switch support on agent side. Please open a discussion on agent repository.

bacus99 · 2024-06-18T17:27:30Z

OK based on my tests, agent 1.9 installed on Linux

glpi-netdiscovery --first 172.16.10.1 --last 172.16.10.254 --credentials version:2c,community:community1 --credentials version:2c,community:community2 --credentials version:2c,community:public --credentials 'version:3,username:snmp-glpi,authprotocol:SHA,authpassword:aaaa,privprotocol:AES,privpassword:ssss' --debug --control --backend-collect-timeout 30 --timeout 5 --retries 1 --threads 10000 -i -s /tmp

glpi-injector --no-ssl-check -v --recursive --directory /tmp/netinventory -u https://glpi.mycompany/glpi/marketplace/glpiinventory/

Import all switches with stacks

From GLPI inventory interface, stack are single switch and delete ports after few passes

trasher added the Need feedback label Jun 11, 2024

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Cisco stack reporting issue #17281

Cisco stack reporting issue #17281

bacus99 commented Jun 11, 2024 •

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trasher commented Jun 11, 2024

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trasher commented Jun 12, 2024

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trasher commented Jun 14, 2024

bacus99 commented Jun 18, 2024

Cisco stack reporting issue #17281

Cisco stack reporting issue #17281

Comments

bacus99 commented Jun 11, 2024 • edited Loading

Code of Conduct

Is there an existing issue for this?

Version

Bug description

Relevant log output

Page URL

Steps To reproduce

Your GLPI setup information

Anything else?

trasher commented Jun 11, 2024

steph461 commented Jun 11, 2024 • edited Loading

bacus99 commented Jun 11, 2024

bacus99 commented Jun 11, 2024 • edited Loading

trasher commented Jun 12, 2024

bacus99 commented Jun 12, 2024

bacus99 commented Jun 12, 2024

steph461 commented Jun 13, 2024 • edited Loading

steph461 commented Jun 13, 2024 • edited Loading

trasher commented Jun 14, 2024

bacus99 commented Jun 18, 2024

bacus99 commented Jun 11, 2024 •

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steph461 commented Jun 11, 2024 •

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bacus99 commented Jun 11, 2024 •

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steph461 commented Jun 13, 2024 •

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steph461 commented Jun 13, 2024 •

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