Duplicate Software Versions

[troloff]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

Version

10.0.15 / GLPI Agent 1.9

Bug description

After update to 10.0.15, we are seeing multiple (duplicate) entries of the same software version. Example screenshot:

Relevant log output

No response

Page URL

No response

Steps To reproduce

1. deploy software using glpi agent (optional)
2. run glpi inventory agent on different machines
3. same software version shows up multiple times under assets->software->versions

Your GLPI setup information

Informationen über das System, die Installation und die Konfiguration

GLPI 10.0.15 ( => /XXX
Installation mode: TARBALL
Current language:de_DE

Server

 

Operating system: Linux XXX 6.1.0-13-amd64 #​1 SMP PREEMPT_DYNAMIC Debian 6.1.55-1 (2023-09-29) x86_64

PHP 8.2.18 fpm-fcgi (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bz2, calendar, cgi-fcgi, ctype, curl, date,

dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl,

pcre, pdo_mysql, posix, random, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml,

xmlreader, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="300" memory_limit="1024M" post_max_size="512M" safe_mode="" session.save_handler="files"

upload_max_filesize="512M" disable_functions=""

Software: Apache/2.4.59 ()

Mozilla/5.0 (X11; Linux x86_64; rv:126.0) Gecko/20100101 Firefox/126.0

Server Software: Debian 12

Server Version: 10.11.6-MariaDB-0+deb12u1

Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

Parameters: glpi@localhost/glpi

Host info: Localhost via UNIX socket

PHP version (8.2.18) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

curl extension is installed.

gd extension is installed.

intl extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (10.11.6) is supported.

No files from previous GLPI version detected.

The log file has been created successfully.

Write access to /var/lib/glpi/_cache has been validated.

Write access to /var/lib/glpi/_cron has been validated.

Write access to /var/lib/glpi has been validated.

Write access to /var/lib/glpi/_dumps has been validated.

Write access to /var/lib/glpi/_graphs has been validated.

Write access to /var/lib/glpi/_lock has been validated.

Write access to /var/lib/glpi/_pictures has been validated.

Write access to /var/lib/glpi/_plugins has been validated.

Write access to /var/lib/glpi/_rss has been validated.

Write access to /var/lib/glpi/_sessions has been validated.

Write access to /var/lib/glpi/_tmp has been validated.

Write access to /var/lib/glpi/_uploads has been validated.
Web server root directory configuration seems safe.

Sessions configuration is secured.

OS and PHP are relying on 64 bits integers.

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

Following extensions are installed: bz2, Phar, zip.

Zend OPcache extension is installed.

Following extensions are installed: ctype, iconv, mbstring, sodium.

Write access to /var/www/inventory.net.adk.de/marketplace has been validated.

Timezones seems loaded in database.

GLPI constants

 

GLPI_ROOT: ""

GLPI_CONFIG_DIR: "/etc/glpi"

GLPI_VAR_DIR: "/var/lib/glpi"

GLPI_LOG_DIR: "/var/log/glpi"

GLPI_MARKETPLACE_DIR: "XXX"

GLPI_USE_CSRF_CHECK: "1"

GLPI_CSRF_EXPIRES: "7200"

GLPI_CSRF_MAX_TOKENS: "100"

GLPI_USE_IDOR_CHECK: "1"

GLPI_IDOR_EXPIRES: "7200"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\/\/[^@:]+(\/.*)?$/"]

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "glpi@teclib.com"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_DEMO_MODE: "0"

GLPI_CENTRAL_WARNINGS: "1"

GLPI_TEXT_MAXSIZE: "4000"

GLPI_DOC_DIR: "/var/lib/glpi"

GLPI_CACHE_DIR: "/var/lib/glpi/_cache"

GLPI_CRON_DIR: "/var/lib/glpi/_cron"

GLPI_DUMP_DIR: "/var/lib/glpi/_dumps"

GLPI_GRAPH_DIR: "/var/lib/glpi/_graphs"

GLPI_LOCAL_I18N_DIR: "/var/lib/glpi/_locales"

GLPI_LOCK_DIR: "/var/lib/glpi/_lock"

GLPI_PICTURE_DIR: "/var/lib/glpi/_pictures"

GLPI_PLUGIN_DOC_DIR: "/var/lib/glpi/_plugins"

GLPI_RSS_DIR: "/var/lib/glpi/_rss"

GLPI_SESSION_DIR: "/var/lib/glpi/_sessions"

GLPI_TMP_DIR: "/var/lib/glpi/_tmp"

GLPI_UPLOAD_DIR: "/var/lib/glpi/_uploads"

GLPI_INVENTORY_DIR: "/var/lib/glpi/_inventories"

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"

GLPI_I18N_DIR: "XXX"

GLPI_VERSION: "10.0.15"

GLPI_SCHEMA_VERSION: "10.0.15@2eed74704cb07e0bac48b933cbd5c1c356f09629"

GLPI_MARKETPLACE_PRERELEASES: false

GLPI_MIN_PHP: "7.4.0"

GLPI_MAX_PHP: "8.4.0"

GLPI_YEAR: "2024"

Libraries

 

htmlawed/htmlawed version 1.2.14 in (/var/www/inventory.net.adk.de/vendor/htmlawed/htmlawed)

phpmailer/phpmailer version 6.8.0 in (/var/www/inventory.net.adk.de/vendor/phpmailer/phpmailer/src)

simplepie/simplepie version 1.5.8 in (/var/www/inventory.net.adk.de/vendor/simplepie/simplepie/library)

tecnickcom/tcpdf version 6.7.5 in (/var/www/inventory.net.adk.de/vendor/tecnickcom/tcpdf)

michelf/php-markdown in (/var/www/inventory.net.adk.de/vendor/michelf/php-markdown/Michelf)

true/punycode in (/var/www/inventory.net.adk.de/vendor/true/punycode/src)

iamcal/lib_autolink in (/var/www/inventory.net.adk.de/vendor/iamcal/lib_autolink)

sabre/dav in (/var/www/inventory.net.adk.de/vendor/sabre/dav/lib/DAV)

sabre/http in (/var/www/inventory.net.adk.de/vendor/sabre/http/lib)

sabre/uri in (/var/www/inventory.net.adk.de/vendor/sabre/uri/lib)

sabre/vobject in (/var/www/inventory.net.adk.de/vendor/sabre/vobject/lib)

laminas/laminas-i18n in (/var/www/inventory.net.adk.de/vendor/laminas/laminas-i18n/src)

laminas/laminas-servicemanager in (/var/www/inventory.net.adk.de/vendor/laminas/laminas-servicemanager/src)

monolog/monolog in (/var/www/inventory.net.adk.de/vendor/monolog/monolog/src/Monolog)

sebastian/diff in (/var/www/inventory.net.adk.de/vendor/sebastian/diff/src)

donatj/phpuseragentparser in (/var/www/inventory.net.adk.de/vendor/donatj/phpuseragentparser/src/UserAgent)

elvanto/litemoji in (/var/www/inventory.net.adk.de/vendor/elvanto/litemoji/src)

symfony/console in (/var/www/inventory.net.adk.de/vendor/symfony/console)

scssphp/scssphp in (/var/www/inventory.net.adk.de/vendor/scssphp/scssphp/src)

laminas/laminas-mail in (/var/www/inventory.net.adk.de/vendor/laminas/laminas-mail/src/Protocol)

laminas/laminas-mime in (/var/www/inventory.net.adk.de/vendor/laminas/laminas-mime/src)

rlanvin/php-rrule in (/var/www/inventory.net.adk.de/vendor/rlanvin/php-rrule/src)

ramsey/uuid in (/var/www/inventory.net.adk.de/vendor/ramsey/uuid/src)

psr/log in (/var/www/inventory.net.adk.de/vendor/psr/log/Psr/Log)

psr/simple-cache in (/var/www/inventory.net.adk.de/vendor/psr/simple-cache/src)

psr/cache in (/var/www/inventory.net.adk.de/vendor/psr/cache/src)

league/csv in (/var/www/inventory.net.adk.de/vendor/league/csv/src)

mexitek/phpcolors in (/var/www/inventory.net.adk.de/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)

guzzlehttp/guzzle in (/var/www/inventory.net.adk.de/vendor/guzzlehttp/guzzle/src)

guzzlehttp/psr7 in (/var/www/inventory.net.adk.de/vendor/guzzlehttp/psr7/src)

glpi-project/inventory_format in (/var/www/inventory.net.adk.de/vendor/glpi-project/inventory_format/lib/php)

wapmorgan/unified-archive in (/var/www/inventory.net.adk.de/vendor/wapmorgan/unified-archive/src)

paragonie/sodium_compat in (/var/www/inventory.net.adk.de/vendor/paragonie/sodium_compat/src)

symfony/cache in (/var/www/inventory.net.adk.de/vendor/symfony/cache)

html2text/html2text in (/var/www/inventory.net.adk.de/vendor/html2text/html2text/src)

symfony/css-selector in (/var/www/inventory.net.adk.de/vendor/symfony/css-selector)

symfony/dom-crawler in (/var/www/inventory.net.adk.de/vendor/symfony/dom-crawler)

twig/twig in (/var/www/inventory.net.adk.de/vendor/twig/twig/src)

twig/string-extra in (/var/www/inventory.net.adk.de/vendor/twig/string-extra)

symfony/polyfill-ctype not found

symfony/polyfill-iconv not found

symfony/polyfill-mbstring not found

symfony/polyfill-php80 not found

symfony/polyfill-php81 not found

symfony/polyfill-php82 in (/var/www/inventory.net.adk.de/vendor/symfony/polyfill-php82)

league/oauth2-client in (/var/www/inventory.net.adk.de/vendor/league/oauth2-client/src/Provider)

league/oauth2-google in (/var/www/inventory.net.adk.de/vendor/league/oauth2-google/src/Provider)

thenetworg/oauth2-azure in (/var/www/inventory.net.adk.de/vendor/thenetworg/oauth2-azure/src/Provider)

phpCas version 1.6.0 in (/usr/share/php/CAS/source)

SQL replicas

 
Not active

Notifications

 

Way of sending emails: PHP

Plugins list

 

datainjection        Name: Data injection                 Version: 2.13.5     State: Enabled

Install Method: Manual

formcreator          Name: Form Creator                   Version: 2.13.9     State: Enabled

Install Method: Manual

glpiinventory        Name: GLPI Inventory                 Version: 1.3.5      State: Enabled

Install Method: Manual

Anything else?

No response

[troloff]

I did an inventory run on two machines which show up as different versions. This is the output of the example software above:

Agent 1:

  <SOFTWARES>
     <ARCH>x86_64</ARCH>
     <FROM>registry</FROM>
     <GUID>Camunda Modeler</GUID>
     <INSTALLDATE>15/06/2024</INSTALLDATE>
     <NAME>Camunda Modeler</NAME>
     <PUBLISHER>Camunda</PUBLISHER>
     <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
     <UNINSTALL_STRING>C:\Program Files\Camunda Modeler\uninstall.bat</UNINSTALL_STRING>
     <URL_INFO_ABOUT>https://camunda.com/de/download/modeler/</URL_INFO_ABOUT>
     <VERSION>5.24.0</VERSION>
   </SOFTWARES>

Agent 2:

    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>Camunda Modeler</GUID>
      <INSTALLDATE>14/06/2024</INSTALLDATE>
      <NAME>Camunda Modeler</NAME>
      <PUBLISHER>Camunda</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>C:\Program Files\Camunda Modeler\uninstall.bat</UNINSTALL_STRING>
      <URL_INFO_ABOUT>https://camunda.com/de/download/modeler/</URL_INFO_ABOUT>
      <VERSION>5.24.0</VERSION>
    </SOFTWARES>

As far as I can see, the only difference is the install date.

[troloff]

Maybe related:
https://forum.glpi-project.org/viewtopic.php?id=290215

[troloff]

Could this #16598 be the cause? Maybe, another "version" (in terms of glpi) gets added, if installation dates differ? (no developer here, so just a guess...)

[troloff]

CSV export of the glpi_softwareversions table (filtered according to the example above):
glpi_softwareversions_202406180753.csv

[trasher]

#16598 targets next major version, it's not included in 10.x series.

We need inventory file(s) in order to reproduce from a fresh install.

[troloff]

Do you mean the complete xml produced on clients after installation of software?
What do you mean by "fresh install" - glpiinventory agent?