Gray lines instead of camera feed in Galaxy S9 ARCore app builds

[kipsten]

When I build and run the "Hello Sceneform" and "Solar System" projects that I downloaded while following the Android Quickstart https://developers.google.com/ar/develop/java/quickstart, all I see on my phone (a Galaxy S9) are these shifting gray/black lines
, with the moving ARCore hand/phone on top.

I can download and run ARCore apps from the store without a hitch. The S9 is the only ARCore-compatible phone I can test with. I'm using Android Studio 3.2 preview, Windows 10, ARCore 1.2, and Android 8.0.0.

When I try running on any emulator device, it immediately crashes before displaying anything, which is likely due to the fact that I don't think my desktop GPU supports OpenGL ES 3.1, based on the output when I run "adb logcat | grep eglMakeCurrent". Right now my goal is just to get it working on my phone, though.

[romainguy]

Please see #4 (comment) if you want instructions on how to setup an emulator that can run OpenGL ES 3.1. From your description you should be able to get it to work, but you'll need to pass a special flag.

[jeffersonatsafe]

I'm also experiencing the same thing with the Galaxy S9 (physical device)
It's listed as one of the compatible phones.
I was able to run Sceneform on Asus Zenfone AR, though.

[malik-at-work]

What is the model number of the S9 device you have?

https://developers.google.com/ar/discover/supported-devices does list the S9 as supported as long as the model number doesn't end in 0 or 8.

[jeffersonatsafe]

yup, I checked, and it's SM-G960W
that is a compatibility list for AR.
And I've been able to use the same phone to run and develop ARCore app (eg, the sample app).
The grey lines only show up for Sceneform (only tried the sample tutorial app, though)

[malik-at-work]

We will look into this.

[malik-at-work]

We have reproduced this and are investigating.

[crosseveryriver]

Samsung galaxy S9+ SM-G965U1 has the same problem

[st2092]

Samsung Galaxy S9+ SM-G965U have the same problem.

Logcat gives one of the two errors repeated:
06-07 23:16:43.384 7558-7558/com.google.ar.sceneform.samples.hellosceneform E/native: hit_test.cc:358 generic::internal: No point hit.

OR

06-07 23:16:43.618 7558-7558/com.google.ar.sceneform.samples.hellosceneform E/native: session.cc:880 FrameHitTest while not tracking. Returning empty list.

[romainguy]

This issue has been fixed internally.

[malik-at-work]

Fixed in Sceneform V1.3

[F1nite1Up]

I'm on Sceneform 1.3.0 hellosceneform example and still getting the same grey strips problem.

I'm using Samsung Galaxy S9 SM-G965U1 (Android 8.0.0, API 26), ARCore 1.3.

[malik-at-work]

Thank you for the report! This issue is very model specific. We've reopened the issue and the team will investigate.

[renyedi]

The team should seriously consider making S9 compatibility a release blocker. It is the AR Core capable device with the highest market share, probably by quite a margin.

[ghost]

I have also installed sceneform 1.3 and followed the NDK instructions from another possible solution and still getting the grey wavy lines. Using Samsung S9+ SM-G965U

[ReevesL]

@malik-at-work , since you note it's very model-specific, I'll add in another that doesn't work: Samsung S9+ SM-G965U1 (Android 8.0.0).

[curtism99]

Reporting in that a Samsung S9 SM-G960U version 8.0 behaves the same way and does not work correctly.

[AxesandGrinds]

Any update on this? I am getting the same display on emulator running AugmentedImage from Sceneform on my Pixel 2 XL.

[malik-at-work]

We've looked into this issue quite a bit and tested against all the Samsung devices we have for QA. This is resolved in an upcoming release.

@AxesandGrinds I'd like to get detail on the issue you are running into..it's likely to be different than this one. Let's open a new issue and get more details on it.

[renanrhoden]

hey @malik-at-work , this fix is available somewhere? I have a S9+ with the same problem. Do you have any estimated date for the next release?

[malik-at-work]

Release may be imminent. We can't give more specific info as this has to go through the normal release process which may change any date we gave out.

[nileshlg2003]

Just for the record, Same problem for me too on Galaxy S9 - G960U1. Hopefully release with fix is coming soon.

[dsternfeld7]

This should now be fixed in Sceneform 1.4. Please open a new issue if you are still seeing a similar problem on any devices.

[renyedi]

I can confirm that Sceneform 1.4 now works nicely with my SM-G965U. Thanks!

[AxesandGrinds]

E

…

On Fri, Aug 3, 2018, 12:28 PM renyedi ***@***.***> wrote: I can confirm that Sceneform 1.4 now works nicely with my SM-G965U. Thanks! — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#28 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AmSX2MJuF5YYHFeWbko8-VwtJ4AE_Rmzks5uNHo8gaJpZM4UBnCp> .

[curtism99]

I'd like to report that I think I'm still having issues with my SM-G960U. I'm unsure if it's my code or if it's a Sceneform issue. I'm open to explore this issue more with someone.

[davidbeloo]

I can confirm that I have that issue on 1.3 and now on 1.5.1 it's working perfect.
Please make sure to move to 1.5.1 in:

1. Your project build.gradle file:
   classpath 'com.google.ar.sceneform:plugin:1.5.1'

2. Your app build.gradle file:
   implementation "com.google.ar.sceneform:core:1.5.1"
implementation "com.google.ar.sceneform.ux:sceneform-ux:1.5.1"