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GitHub issue templates: clarify; provide easy access to back-end support channels #12651

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vchudnov-g opened this issue Apr 30, 2024 · 0 comments · Fixed by #12710
Closed

GitHub issue templates: clarify; provide easy access to back-end support channels #12651

vchudnov-g opened this issue Apr 30, 2024 · 0 comments · Fixed by #12710
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priority: p2 Moderately-important priority. Fix may not be included in next release. type: process A process-related concern. May include testing, release, or the like.

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@vchudnov-g
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  1. Our current bug template says Google Cloud Python client libraries are no longer maintained inside this repository. Please visit the python-API repository (e.g., https://github.com/googleapis/python-pubsub/issues) for faster response times. That seems confusing. Let's clarify.
  2. Let's include in our issue templates information on how to more quickly access service-level support rather than client library support. This should be customized to each type of template.
@vchudnov-g vchudnov-g added priority: p2 Moderately-important priority. Fix may not be included in next release. type: process A process-related concern. May include testing, release, or the like. labels Apr 30, 2024
@vchudnov-g vchudnov-g mentioned this issue May 17, 2024
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vchudnov-g added a commit that referenced this issue Jun 6, 2024
@vchudnov-g
chore: improve issue templates and directions for filing in correct r…
8a65999 
…epo (#12710)

Configures more informative bug and feature report templates on GitHub, and provides users with information and tools to figure out the right place to file their issues for a more prompt and efficient response.

Fixes #12651
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priority: p2 Moderately-important priority. Fix may not be included in next release. type: process A process-related concern. May include testing, release, or the like.
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