API key authorization not working - getting 401 error

[subbaray]

curl -H "Authorization: Bearer XXXXXXXXXXXXXXXXX" https://grafana.xxxx.com/api/dashboards/home"

I have created API key as admin in main org and got the above curl command provided during api key creation. But still it is not working.

[daniellee]

This works for me on my machine - you will need to provide more details for us to able to reproduce this.

• you have an extra double quote at the end, is that just a typo?
• any errors in the grafana server log?
• any non-default settings in the config?
• do you have multiple orgs?

[subbaray]

Thanks. Please my responses for your questions.

1. Yes. that is typo
2. Grafana server log, I don't have access to check that.
3. it has basic authentication disabled and rest are default
4. yes. multiple orgs. But I used the main org to generate the API key as admin.

Below is the error.

<title>401 Unauthorized</title>

Unauthorized

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

---

Server/2.4.29 (Unix) OpenSSL/1.0.2n mod_auth_kerb/5.4 Server at grafana.XXXX.com Port 443

[subbaray]

Grafana version is v4.6.3

[daniellee]

Not really sure how to help you - this is too little information to see what the problem is. Is it impossible to see the Grafana server logs?

Do any other api calls work? (Like the search endpoint)

[torkelo]

closing due to lack of information to help / troubleshoot