Microsoft Teams is not loading Graph Images.

[Siddhu1096]

What happened:
Hi Team,

I've been using Grafana for like 6 months and It's working perfectly. The only Bug I'm seeing is that the graph image is not loading on Microsoft Teams unless we click "View Graph" button

I tried making changes in external_image_storage to local and we don't have permission to add s3,webdav,gcs or azure_blob.

I thought when I updated Grafana to v6 the issue will solve, but still I'm getting that same bug.

Also thanks team for providing us with a great platform for viewing dashboard! It's really cool!

Environment:

• Grafana version: 6.0.1
• Data source type & version: Graphite
• OS Grafana is installed on: CentOS

Please hep me fix this,
Thanks in advance!

Best,
Siddharth

[torkelo]

I tried making changes in external_image_storage to local and we don't have permission to add s3,webdav,gcs or azure_blob.

you need to in order to see images

[Siddhu1096]

@torkelo , In order as in ?

[torkelo]

Sorry, you need to configure an external image store.

[Siddhu1096]

@torkelo , So you're saying external_image_store = local won't work? We need to configure in azure/webdav/s3?

[torkelo]

yes

[Siddhu1096]

Okay Thanks for your time!
Good day!

[arifaboobaker]

Does it worked .. ? Alerting from grafana to microsoft teams ?

[Siddhu1096]

Nope. @arifaboobaker Are you facing the same issue?

[arifaboobaker]

I can’t even get notifications on Microsoft teams channel.

[Siddhu1096]

Make sure you've connected your webhook properly with Grafana

[Siddhu1096]

Alerting works for me. But the image of the alert is not popping up.

[arifaboobaker]

I have got the teams channel url and updated it in the alert notification. But am not getting any alert. If I change it to email and update it with teams channel mail I’d am getting alert mail notification to teams channel.
How did u manage to get alert notification to teams channel .. any config changes?

[Siddhu1096]

Normal url of the channel linking with Grafana alerts won't work.

[Siddhu1096]

You need to connect it using some connector for example Webhook.

[arifaboobaker]

Okay, 1st I need to configure webhook on teams channel ?

[Siddhu1096]

Yup. Then a link will generate. That link to be added on Grafana alerts.

[arifaboobaker]

Okay I will test it on Monday and update you.

[arifaboobaker]

Hi,
I have configured webhook. Now am able tor receive notifications but images are getting displayed.

[marefr]

@arifaboobaker you need to configure an external image store as Torkel mentioned above

[Siddhu1096]

@arifaboobaker "But images are getting displayed?? " Then what is the real problem?

[arifaboobaker]

@Siddhu1096 Oops typo .. images are not getting displayed .. its just post the notification with a blank image

[arifaboobaker]

@arifaboobaker you need to configure an external image store as Torkel mentioned above

@marefr So how should i do this .. should i edit the config file from back end ?

[marefr]

http://docs.grafana.org/installation/configuration/#external-image-storage-s3 and below you find other alternatives.

[arifaboobaker]

Thanks @marefr .

@marefr @Siddhu1096 Do you have a working config to show me as an example.

[Siddhu1096]

external_image_storage = local won't work for Microsoft Teams.

[arifaboobaker]

yeah i have tried that. Now creating a container in storage account of azure and trying to add it.
If you have a working config please share it.

[arifaboobaker]

I have done the below on and still no luck.

#################################### External Image Storage ##############
#[external_image_storage]
#You can choose between (s3, webdav, gcs, azure_blob, local)
#provider = local

[external_image_storage.azure_blob]
account_name = ihggraphing
account_key = bajkdbasjkda8q0wbjdabskd392q3n232320454sdasdasdasd
container_name = grafanaimages

#[external_image_storage.local]
#does not require any configuration

[Siddhu1096]

Remove that # in front of external image storage and provider.

[Siddhu1096]

If you're using azure, provider = azure_blob

[arifaboobaker]

Yes, it worked.

Thanks Everyone 👍

[ZealousMacwan]

@Siddhu1096 @torkelo
Hi,

I just started with grafana notification, How to write customized message body, and How to add screenshot,current value, threshold that raised alert in MSFT notification. I am also not getting view graph button.

Thanks,

[marefr]

@ZealousMacwan Please ask questions on our community site. Github are mainly for feature requests and bug reports.

For reference, see Microsoft Teams here it only supports external images (publicly available). More information about how to setup publicly available images, see https://grafana.com/docs/alerting/notifications/#external-image-store.

View graph button should be displayed when image is publicly available.