Troubleshooting

• The applet always displays 0 devices

  1. Check out if arpalert is running (ps ax|grep arpalert). If not take a look at /var/log/arpalert.log
  2. Check out if the dbus service is running: ps ax|grep arpalert-service
  3. Send a message to the applet and see if the status text is updated:
  • qdbus --system org.arpsentinel /org/arpsentinel sendAlert "1" "2" "3" "4" "5" "6"
  • or: gdbus call --system --dest org.arpsentinel --object-path /org/arpsentinel --method org.arpsentinel.alerts.sendAlert "1" "2" "3" "4" "5" "6"
  4. Restart arpalert: sudo service arpalert restart || sudo /etc/init.d/arpalert restart

• The applet fails to load

  • Check if the DBUS Service is running (ps ax|grep arpalert-service).
  • If it's not, launch it manually (~/.arpsentinel-applet/bin/arpalert-service.py) and add the applet afterwards.
  • Remember that arpalert must be installed and running.
  • Once you've executed arpalert-service.py manually, run this command: ~/.arpsentinel-applet/bin/arpalert.sh 1 2 3 4 5 6, and see again if the DBUS service is running (ps ax|grep arpalert-service).
  • If it's, add the applet to the panel.

• Gathering logs when reporting an issue:

  • Press ALT+F2 and type lg
  • Press Windows key + l, and select the extension tab.
  • tail -f ~/.cinnamon/glass.log