@AmericanAir How are you still issuing paper vouchers redeemable by mail only? Please get your act together &amp; jump into the 21st century
@165868 We do offer evouchers as well but in some instances we still need to issue paper vouchers. Thanks for understanding.
@AmericanAir surely you can have a better way to redeem them then to have to mail them in?
@165868 They can be brought into an AA ticket counter for payment as well.
@AmericanAir That's not exactly convenient. Go to an airport for future travel or pay for tracked shipping and spend a half hour to an hour on the phone
@165868 Electronic vouchers are in the works. Our apologies for any inconvenience.
@AmericanAir Explain to me what to do now! In Manila, postal service won't ship the voucher because it's considered money and no AA desk at NAIA... @AmericanAir ...and it needs to be sent by October 16th, I'm beyond irritated now!
@165868 You can ticket in person at Airesources, Inc. 4th floor, The Pilgrims' Center Bldg, 758 P Ocampo ST. Malte, Manila 1004  M-F 830a-530p.
@AmericanAir ...not to mention the voucher was for a flight you canceled for mechanical issues &amp; didn't compensate the full price as per regulations @AmericanAir Will they accept the voucher there? I already have a record locator @AmericanAir And those are my working hours... I'm meant to take time off work for a voucher issued due to a flight cancellation caused by AA? @AmericanAir Can I please get answers to my last questions?
@165868 You'll be able to use your voucher at the address provided. We're so sorry for the inconvenience.
@AmericanAir So you're saying I'm meant to take time off work? How about just scanning &amp; sending by email, ending this saga? How is AA still in oneworld? @AmericanAir Is there really no way to just have this processed via email?
@165868 You'll need to bring the voucher in person in order to use it.