Why are @VirginTrains always delayed #nightmare
@331039 Hi Emma, which service are you booked to travel on please? ^HP
@VirginTrains 18:20 Warrington Bank Quay to London Euston.
@331039 1/2 Apologies for the delay, Emma, this is due to a safety inspection of the track which has caused services to be delayed @331039 2/2 Please make a claim for compensation via our online form here: https://t.co/EQr2859Pz5 ^HP
@VirginTrains Frustrating when the 18:39 train to London Euston comes in before the 18:22 though
@331039 The 18:39 service takes a different route so the track issue hadn't affected this service in the same way ^HP
@VirginTrains Please can you reply to my direct message i need your help thanks
@331039 Hi Emma, a member of the team will get back to you asap ^HP