@VerizonSupport I need help. I do not have your service (6+ hours to setup and cancel an install!) but the previous homeowner did. There is an ONT in the basement that sends out a loud, very annoying beep every 15 minutes? This is ridiculous. How do I stop it?
@633638 Press and hold the alarm silence button/ONT reboot button on the unit for 30 seconds. That will silence it.
@VerizonSupport Alright, done. Will reply back later if it beeps again. @VerizonSupport Am I expected to do this every 24 hours? That's how long the Alarm Silence lasted. Bedden back to beeping every 15 minutes since this morning.
@633638 Try unplugging the power and removing the battery. After 3mins, put the battery back in and power on. This should help with the beeping. Let us know. ^DDG
@VerizonSupport I have no service with you at all. Can't I just unplug it and remove the battery forever?
@633638 Yes, you can do that since you do not have service with us. When the battery is dead the beeping will stop. ^HSB
@VerizonSupport Thank you!
@633638 You are welcome!