@HPSupport 
Need your help with Envy 5530 server connection error. Already tried HP print and scan doctor and didn't work
@305970 Hi there, thanks for reaching out. I'd like to help :) Are you getting this error when you try to turn on Web Services? ^Roopa https://t.co/a2xkfCrUG1
@HPSupport It's when I try to scan to email. Connection server error. When I print it's ok, even printing by Wi-Fi
@305970 Hi, there! Which version of Windows is installed on your PC? Please click the link below and send us a direct message. ^Senan https://t.co/a2xkfCrUG1
@HPSupport 
Windows 10
@305970 To fix this issue, try setting Up Scan to E-mail again, using HP Software Wizard in Windows. Follow:  https://t.co/bRn3YEKqgg. @305970 I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help. ^Roopa @305970 I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help. ^Roopa