@Delta disguising staff on my flight DL1691 staff shouting for hanging my suit up. And saying my suit was an extra bag. Two horrid staff... @Delta Rude and I’m flying return to Australia on Tuesday with your airline and a status member. I’ll change loyalist unless something is done @Delta Also my flight is 3 hours delayed today, normal stuff these days! Flew 30k miles, another 20k this next two weeks... anything to help me? @Delta Guarantee upgrade on my Australia flight with my fiancé or you’ll lose basically two gold yearly members / platinum simple
@204277 Sean, I apologize for the poor impression that you received. We expect our agents to be helpful and professional at all times. Please... 1/3 @204277 ...I am unable to guarantee an upgrade. The upgrade requests will continue to be processed through the normal channels. *ACJ 3/3 @204277 ...know that we truly do appreciate your loyalty to Delta and never take your patronage or trust in us for granted. Unfortunately,... 2/3
@Delta And so given your response it’s clear you don’t value customers. Allowing me to be spoken in that way and not offering to follow up @Delta Also it was not an impression, customers on the plane around me were also shocked and said so. Impression... ? So poor @Delta @Delta Please send me details to make a formal complaint against staff member and also poor treatment and delays
@204277 Here is the information you requested. I regret the unfortunate experience. Please click here:  https://t.co/fPLXqv8KGq *TAC