@VerizonSupport  no service (tv/internet) for over 6 hours @ woodbridge VA. No signal from outside line (stb?)
@340851 Let's work on it! Have you already rebooted your battery backup unit? It is usually a black or white box with blue buttons mounted on a wall in a closet or garage. ^DDD
@VerizonSupport Yes @VerizonSupport Have done so also via online help too. Wonder if there's an outage or repair problem in the area
@340851 No outage that we are aware of at this time. Please follow and DM us so that we can take a deeper look into the account. ^HSB
@VerizonSupport All my neighbors who have Verizon Fios are not having service. You sure there's no outages in prince William county Va?
@340851 Let's check for outages in your area. Click the link below to enter your information. ^NHP
https://t.co/dXrIZc443O
@VerizonSupport Thanks. We all have same problems. We'll have technician out if not fixed tonight.
@340851 Okay, We're here for you 24/7.