@AskeBay Hi, I’ve sold an item and the buyer collected it. PayPal are holding the funds pending, can this be released?
@315526 Congrats on the sale! Without proof of delivery, funds are held 21 days to ensure all went well. See https://t.co/vrbsXajSWK for more. ^LB
@AskeBay Is there anyway this can be shortened by the buyer confirming they received the item?
@315526 We definitely understand waiting is no fun! For local pick up items, we do need to give it the full 21 days. ^LB
@AskeBay If you understand it then why do I need to wait? The buyer got their item...
@315526 We understand it can be tough to wait, but it is for your protection. If you ended up needing to refund your customer, 1/2 @315526 it would come from those held funds. This could happen if your customer found the item to not be as described. 2/2 ^LB
@AskeBay Is it a maximum of 21 days or could it be sooner?
@315526 It’ll be exactly 21 days, and the funds will be released automatically in your PayPal account. ^BK