@comcastcares just trying to renew my contract, and after 1hr 9min, call was disconnected. is it possible to find out who i was speaking w/? @comcastcares Want to give him the credit for the new contract but I don't have his name or direct line
@417371 Hello, Thank you for reaching out to us. We are able to look into renewing your plan. Please send us a DM with @417371 your full address for assistance. -AC
@comcastcares I want to speak with the same person I was talking to. Is that possible?
@417371 The only way to possibly get back in contact with the person who helped you is to call into an request the person. @417371 You may or may not be able to get back in touch with him or not. . -AC
@comcastcares But I'm asking for his name - I don't know it. @comcastcares Was hoping you could provide it
@417371 In order to research this, I'll need your account information. Please send me a DM with your name, phone number, and address. -EW