@O2 logic: new legislation means can use allowance abroad, something my contract charges me £5 a month for as part of contract 1/2
@124645 This was included in the tariff along with other services such as music streaming. The price of your tariff cannot be changed.
@O2 My question is why I'm still paying it when it's now free by law? Seems unfair to others that also on same tariff as myself.
@124645 The tariff agreed also included your minutes, texts, data and allowed you to have O2 Travel at no extra cost.
@O2 But it was advertised and sold as an extra £5 a month so £40 not £35. So just wondering why I'm still paying it if this service is now free
@124645 Your tariff charge is for UK minutes, UK texts &amp; UK data. Can you send a screenshot or link to show us where you've seen this?
@O2 Hi O2 can I please have an email address to contact? Fed up of dm-ing and missing calls as you always call back during work hours 😫
@124645 😔 We don't have an email address for you to contact us Beki, what is this regarding? Can you send over some more info by DM? https://t.co/5pyLDJBC6r