@115722 Arlington VA here—Internet okay, Internet TV guide okay, but no TV channels—none. When is service going to be restored?
@673228 Are you getting channel unavailable message?
@VerizonSupport Yes—that message on both boxes.
@673228 Thank you, if you were to reboot one of the two does it update with the correct time? ^JRA
@VerizonSupport I rebooted one of the boxes and it never came back online showed  loading and reboot  messages and never got farther—ie, no internet guide
@673228 Can you try reseating your coax cable on the back? Let us know if that helps.
@VerizonSupport Both boxes are out simultaneously—the odds that the coax cables to both of them loosened at the same time are close to zero.
@673228 Do you know where your main splitter located?
@VerizonSupport Thanks for trying to help—originally posted trying to get an outage  update. I’ll call local FIOS.
@673228 You can sign in with your credentials to check for outages at https://t.co/y0KC0Ax1WW

^TNT