@Tesco hi. Me again lol. Ur ch/out on ur app &amp; Web aren't loading at all. Just says "oops something went wrong" on both. Even tried another handset n still nope. Xx
@138268 Hi there, thank you for getting in touch :) sorry to hear that you are having issues using our grocery app and website.Please could you advise if you are using a Brand Guarantee voucher on your order? 1/2 @138268 If so, can you remove this from the order to see if this helps? you can then re-add this to your order. Kindest regards- Hannah. 2/2
@Tesco Hiya. Thankyou for ur quick reply. I'm not using anything. Just plain shopping lol. Just not going through to checkout at all. I'm able to book a slot but that's all 😁
@138268 Are you able to clear your cache/cookies &amp; browsing history for us please &amp; try again? - Mike
@Tesco Hi. I already have lol
@138268 Have you tried to delete and re-install the app? An in-private browsing tab can sometimes work also. Thanks - Murray
@Tesco Hi. I've tried reinstalling the app too and on my browser I've logged out and back in too. Only been 2 days. Mite be ok tom 😁😁
@138268 I am sorry, these are all the fixes we have. Can you DM your name, address, device and version of the app so I can log this? Charlotte https://t.co/py5Z991Bme