@AirAsiaSupport hai air asia!! I need help 😅 i can't cont with my check in as it said due to balanced due. Someone help meeeee 😭😭😭
@504279 Hi Amoi, may we have the booking number to check? -Miza
@AirAsiaSupport Here's the booking no: FQR24R
@504279 Your baggage payment was declined Amoi,thus there is still an outstanding amount.Please clear payments, using a different card&gt;&gt; @504279  maybe. Then you can proceed to check in once balance is cleared =) Yana
@AirAsiaSupport How to clear the payment? I only have one card 😧
@504279 Hi Amoi, you can try again using the same card. If t still does not work, you can make payments at the counter on departure day
@AirAsiaSupport Can u provide me with a link for me to make the payment? Bcoz i'm not the one who's flying on that flight 😅
@504279 There is link https://t.co/H0ZyDpYgyS need to log in into the airasia account for pymt Or it can be done at the counter before the flight