We're in @marksandspencer We received 'normal' customer service.... I feel violated... I'm used to the Princess treatment in Marks's!
@135552 We always want to provide the best service! We hope the service improves for your next visit :)
@marksandspencer It was just the cafe, rest of the store was the usual superb standard... as I said, nothing wrong, just usually staff offer to carry your tray etc when you're already carrying a baby x
@135552 We're sorry help wasn't offered today :( Which store did you visit so we can let our Cafe Manager know? We'll definitely do better next time!
@marksandspencer It was High Wycombe. Like I said, not bad service in anyway... I've just gotten used to being spoilt by all your other stores (and I regularly contact them to say so 😁)
@135552 We'll let our Management team know what you've said. We should always be offering to help out with trays. We'll make sure we spoil you next time you visit! :)
@marksandspencer Well that's why I ALWAYS go to M&amp;S! (Ps... I also wasn't asked/given the opportunity to use my Sparks Card)
@135552 We're sorry you weren't asked about your Sparks card either :( We've fed this back too. If you've keep hold of your receipts, we'll add your points for you whenever you're next in store.
@marksandspencer Awww I know, we all have off days, thank you so much for your time. @marksandspencer We are @marksandspencer ready... https://t.co/RzJdg9LmTm
@135552 Hurrah...you're up and about early too! We hope you enjoy your visit and this is such a cute picture!