Hey @British_Airways why is your #android #app not letting me to cancel my booking? I'm logged in with my BA Executive Club credentials. https://t.co/ghODC7bTPX
@153716 If you're the card holder, this should work. Could you DM the booking reference in question? ^Kimbers
@British_Airways It worked from the desktop browser, but it doesn't work from the mobile app. The app opens manage my booking as web, hence the error.
@153716 Understood, sorry about that. I've noted it's Android, I just need to know the type of phone you're using and the browser. Android 1/2 @153716 tend to stick with Google anyway. I'll pass this to our Fault Reporting team. 2/2 ^Kimbers
@British_Airways Built-in browser in the app, so default Android browser. I use vanilla Android from Google. Many thanks!
@153716 Thanks for that! Could you DM the model of the phone and your booking reference, with your name, email and contact number for security? 1/2 @153716 They've said that it may be something quite small in the booking which will throw it off and would like to check. 2/2 ^Kimbers