@371505 Hi. Great news, the credits have now been issued. You will see them on an upcoming statement. I appreciate your patience. ^RK
@AskAmex The statement has generated and still the same! You still going to take a look only?
@371505 Please follow so I can send you information via DM. Thank you. ^B
@AskAmex What does follow mean?should i call the support again and raise bunch of useless tickets on which no one is ever going to work? ?
@371505 In order for us to communicate via Direct Message you will need to follow in Direct message.^In
@AskAmex I am not able to dm to @AskAmex.
@371505 Rachael is currently out of the office. She will contact you when she return tomorrow.
@AskAmex Are you guys really trying to resolve the issue or just making fun out of me? ?
@371505 The credits appear on your November statement, there are three separate transactions, totaling the amount. ^RK @371505 Please let me know if you do not see them. Wishing you a great day! ^RK