@116016 won’t let me upgrade to #SapphireReserve bc I’ve only had the preferred card for 11 months. Guess Ill be taking my $63k in charges in 11 months to @117157.
@623116 2/3 prevents us from changing a product if the annual fee will increase on an account that has not been open for at @623116 1/3 Some of our policies had to be changed to ensure we remain in compliance with the CARD act. One of these changes @623116 3/3 least 12 months. We want you to stay, and I'm sorry we can't change your card sooner. ^SC
@ChaseSupport It’s going to prevent you from keeping me as a customer. @ChaseSupport I wish you could find a workaround for me, bc I like the card.
@623116 1/2 I'm sorry, but we're unable to work around this. We do want you to stay, and we know this is important to you. Once the @623116 2/2 account is at least 12 months old, we would love to assist you with changing your card. We ask for your patience in this. ^SC
@ChaseSupport Just lost me...
@623116 We don't want you to go but understand your position. We've made sure your concerns have been heard. ^SC
@ChaseSupport Thank you
@623116 You're welcome. ^SC