Why doesn't @115888's web player ever work when I want it too
@317564 Hey Kayla! Can you tell us more about what's happening exactly? We'll see what we can suggest /NS
@SpotifyCares Everything else works, it's just that the music won't play.
@317564 Got it. Are you getting any specific error messages? A screenshot would come in handy /NS
@SpotifyCares Nope, nothing. https://t.co/uDog1IhVeN
@317564 We appreciate the heads-up. Just to check, what operating system do you have installed on your computer? /MT
@SpotifyCares Of course! It's Chrome OS.
@317564 Got it. Could you try clearing your browser's cookies/cache? We'd also suggest using an incognito/private window /MT
@SpotifyCares Just did both of those, and it still doesn't play. It worked fine yesterday.
@317564 Hmm, that's odd. Can you try restarting your router? We'd also recommend trying different WiFi connections /MT
@SpotifyCares Restarted it twice already and still nothing. Usually that tends to work. I have no other WiFi connections to connect too.
@317564 Could you DM us your account's email address or username? We'll take a look backstage /MT https://t.co/ldFdZR1cbT