@AskAmex if I have a credit on a cancelled card can I get the credit transferred to an active card?
@654341 Hi John, yes you can request that. Do you have access to your account online? ^Clarissa
@AskAmex Yes. I have access to both the closed account and the one I want to transfer it to
@654341 Will you have time tomorrow morning to chat securely online so I can process the request for you? ^Clarissa
@AskAmex Yes.
@654341 Hi I never heard back from you. Let me know if I can assist. Have a nice day. ^Clarissa
@AskAmex I was able to do it in via the amex chat, sorry for the late response, thanks
@654341 No worries, glad to hear it was resolved. Feel free to tweet us in the future. Have a nice day. ^Clarissa