@Safaricom_Care LJS7WKWR2J I bought Data at 999 instead of 99...advise if what is over n above is refundable
@444038 Seems you have used part of the data bundles. For reversal to be successful, the balance should be as purchased on M-Pesa. ^IZ
@Safaricom_Care 99/- of data is what I used as that is the option I picked on the menu but what I gave to you was 999/- there's a difference of 900/- @Safaricom_Care Just checked my data bal.... It's OK.....
@444038 Hi Iddah,we are only able to reverse the full amount of data bundles bought wrongly,ensure your data bundle .... @444038 ...balance is 3072 MBS,then alert us we reverse.^UA