@AmericanAir cancelled flight last night and now delayed flight tonight in CLT. Plane is @ gate and still delayed. #keepingtothebadservicerecord
@158161 That sure isn't the record we want to have with you. We're showing an estimated departure time of 8:25p.
@AmericanAir It’s now 8:05 pm and not boarded. Highly doubt 8:25 pm departure. No announcements at gate in CLT. Really bad service! !
@158161 It appears our crew has been delayed on an incoming flight. Thanks for your patience. We should have an update soon.
@AmericanAir Negative. There was a crew on board that was taken of by Charlotte Police! This is really, really bad. Never before have I seen a cop take a crew off a plane!! ! @AmericanAir So as I learned the original crew got into a fight with the cleaning crew. The flight required a police report. This, ur crew delayed a whole flight over an issue that likely wasn’t an issue. #bad @AmericanAir Now they will start to board the flight! Almost 1 hour delayed on boarding due to American Airline employee problems. Over 20 years of flying this is a first. #terribleservice
@158161 We see that you're now boarding with an estimated departure of 9:10p. Our apologies for the disruptions to your travels this evening.