@HPSupport I updated my router and now cannot print. Any ideas? I went in and changed my ip address. no luck #hppsdr #ijkhelp
@209425 Hi Cathy, thanks for tweeting. If you are unable to print wireless, then try to reboot the router, printer and computer once...1/3
@HPSupport Thanks.....everything has been rebooted but the router..will see what happens.
@209425 Which printer do you use? Have you connected the printer to the network? Check what error you get from PSDR: https://t.co/MlTmaq96iU ..2/3 @209425 Please reply in a DM so that I can assist you better. Regards ^ Sanal...3/3 https://t.co/a2xkfCrUG1 @209425 Perfect. Let me know how that goes. Thanks ^ Sanal
@HPSupport All fixed. Thank you so much! Just missed that one small critical detail!
@209425 Glad to hear that everything is fixed, Cathy. Please reach out again for any further assistance. Regards ^ Sanal