@VirginTrains hi. I had to swap trains to Glasgow in Lancaster due to delay. Left my new blue scarf in overhead near luggage coach b. (15:53 Preston train) Heading to Glasgow 5 mins behind, can someone grab it for me please. Was a gift!
@756065 Oh no, sorry to hear this :( Can you please give us some more info on the coach/seat you were in and we'll see what we can do?
@VirginTrains Fab. It’s above the luggage rack at coach b. (Closest to lower numbers) it’s a lighter blue thick wool scarf. The train left Preston at 15:53 heading to Glasgow central. I’m on the one behind (14:41 to GCC) had to swap as my train was slightly delayed.
@756065 1/2 No problem Niico, can we just double check the time of the service though please as we don't run a 15:53 train from Pre-Glc @756065 2/2 but we do run a 14:53, was it this one? ^HP
@VirginTrains Lol. Yup apologies. :)
@756065 No worries Niico, we'll get a message our to the Train Manager now and will let you know as soon as we have an update ^HP
@VirginTrains You’re superstars! Much appreciated
@756065 No problem, Niico, we've asked for this to be handed in at Glasgow for you. I'll get back to you once the TM confirms for me :) @756065 1/2 Hi again, Nico, was this a H&amp;M scarf? If so, the TM has this and will hand it in at Glasgow for you 😊 You're actually ahead @756065 2/2 of the train now by a few mins, but if you wait at Glasgow, he'll be walking down the platform to bring this in for you :)
@VirginTrains Awwww this is fantastic!! Yep it’s an H&amp;M scarf. Thank you so much for all your efforts really appreciated xx
@756065 No problem at all, Niico, glad we could help 😊  Enjoy the rest of your weekend  ^HP