Hello, @British_Airways! I have a problem booking my tickets. When i want to verify my payment with the secure code i receive on my phone, i press enter to finish my transaction but nothing happens, and theres no *send* button.
@631564 We're not sure why you're receiving a code, Mona. Is it from your card issuer? Have you attempted to book on another device? ^Julie
@British_Airways Yes. I tried using my mobile Phone and im trying to press access but it doesnt work. https://t.co/8LvMniXYdI
@631564 We’re sorry you’re having this issue, Mona. Have you tried to empty cache or delete temporary Internet files?^Corry
@British_Airways Yes. Still nothing :(
@631564 We're sorry to hear that, Mona. We recommend using another device or browser. Perhaps your card issuer can give advice too. ^Julie
@British_Airways I finally did it! There is only one problem to solve. My name is Mona-Andreea but the dash is missing from my name on the website and its like this Monaandreea. How do i change my name?
@631564 Hi Mona, we don't use the dash on our systems and your names will be one due to the space available. When you complete you passport 1/2 @631564 details you can add the dash here. This will not affect your travel as it is a norm across the industry. ^Kit 2/2