@VerizonSupport is there something going on with interenet in my area? Internet does not work for about hour now? Maspeth, New York.
@232684 You can always check for any outages in your area at this link. https://t.co/8MLkCJSaGE
^ADP
@VerizonSupport I did check, its says everything its fine, but my internet does not work. Have red light on my router. Did rebot router few times and still not working.
@232684 Do you know where your battery backup is located? https://t.co/TL5vWRsxDU
^ADP
@VerizonSupport Yes, i know.
@232684 Ok, you can power cycle your battery back up and unplug it from the power cord for 2 min.
@VerizonSupport I did it. Still noting changed. Red circle on router
@232684 We will need to dig deeper. Please follow and DM us. ^KMG