@AppleSupport can’t use this iCloud back up on my iPhone X why help https://t.co/nBrJxZeOAw
@224493 We'd be happy to get to the bottom of this with you. To begin, can you tell us what version of iOS you're using on your iPhone X. If you need help to find it, check this out: https://t.co/ZTw54HL4Rm
@AppleSupport iOS 11.1.2
@224493 Thanks. Can you tell us what happens when you try to restore that iCloud backup to your iPhone X?
@AppleSupport Nothing because that back up isn’t there
@224493 OK, let's continue to look further into this in DM: https://t.co/GDrqU22YpT
@AppleSupport Fixed
@224493 We're glad to hear this is resolved. Reach out anytime!