. @Ask_Spectrum I recently *upgraded* my internet speed from what comes with my apartment utility bundle. @Ask_Spectrum And I just did a speed test at https://t.co/fJ72KM81R3. Download speed= 2.67 Mbps; Upload speed= timed out. Not on WiFi—plugged in! This in not acceptable. I work from home.
@358412 Are you connected to port 1 on the modem device that we provided? ^RL
@Ask_Spectrum Yes.
@358412 When I did check everything here, it does show there are three devices connected to the 2.4 GHZ wireless network.... https://t.co/1qIdxi1djs
@Ask_Spectrum I have one iPad, one iPhone, and one Apple Watch connected to WiFi. I have my work laptop connected to Ethernet. Your “upgraded” service can not handle this number of devices? !
@358412 The service most certainly can handle those devices there, but the internal diagnostics of the router provided he... https://t.co/1qIdxi1djs
@Ask_Spectrum It is turned off and only a tiny bit faster.
@358412 What does the test show at https://t.co/eAKU0TQty2?
@Ask_Spectrum Not good. (This is connected to Ethernet, with WiFi off.) Certainly not worth the price I pay. https://t.co/LEfli6xXrl
@358412 Are there any splitters on the cable line, before the modem? The modem is set up for and showing to be producing ... https://t.co/1qIdxi1djs