@AskVirginMoney been trying to access my account online for over a month but unable..promised call back - non received
@650129 Hi Andy, let's see what I can do to help! What type of account are you trying to access? ^LB
@AskVirginMoney our online credit card...couldn't get on last month..someone tried to help over phone with no joy. was told someone would call but didnt
@650129 Ah I see, can you email your name, address and contact number over to __email__ and I'll help you out? ^LB
@AskVirginMoney credit car @AskVirginMoney ive sent details
@650129 Perfect, we've got the email over at this end. Leave it with me! ^LB
@AskVirginMoney hi, ive still not been contacted - can someone please sort this for me
@650129 Thanks for your patience Andy, I'll chase this with the team for you now. ^AR
@AskVirginMoney this has now been 10 days without anyone ringing me...I have now been unable to get online for 2 months and I also need to change my address....can someone please sort this out for me
@650129 Hi Andy, sorry about this. We'll have a word with the team for you and find out what's going on. ^PM
@AskVirginMoney sorry about this, someone just rang but my wife didn't know I was expecting  the call and asked them to ring back some other time as she thought it was a junk call, can you ask them to recall us - thanks
@650129 Thanks for getting back to us Andy, leave it with me! ^JB