Business cut short &amp; I can’t get on either earlier leaving with empty seats. I wonder how much money @SouthwestAir makes off an empty seat!
@178594 We understand your frustration; however, standby travel is a perk reserved for our Anytime &amp; Business Select Fares. ^MS
@SouthwestAir Empty seats are reserved for #wastedfossilfuel. You can make All excuses written down in your cue card. Empty seat is an empty seat.
@178594 I'm sorry to learn of your continued disappointment. An upgrade to current fare will always apply when making a flight change. ^MS
@SouthwestAir Therefore #Lastflightbooked on @SouthwestAir @SouthwestAir No you can’t get in an earlier flight with empty seats. But we will make sure you are late by letting you wait on Tarmac for 15 minutes. @SouthwestAir Was supposed to depart 29 minutes ago, still sitting on runway. @SouthwestAir   That empty seat might beat me home by more that 2 hours.
@178594 We're so sorry for the continued frustration. If you'll DM your confirmation number, we'd be happy to address your concerns. ^NA
@SouthwestAir Almost 20 minutes on runway still on the ground. @SouthwestAir  (everyone think twice before booking) @SouthwestAir Can’t give you that info till I make it home. Don’t need to be grounded by unfair practices. Conversation can be public, all need to know. @SouthwestAir Coming up on 25 minutes and we sit here seat belted,no bathroom? No offers of anything to drink. @SouthwestAir @SouthwestAir 29 minutes on runway. @SouthwestAir @SouthwestAir Yeah sit long enough on the runway @SouthwestAir  damn near miss my connecting. Such a great job guys. NOT! #SouthwestSucks @SouthwestAir Leaving the gate late again. @SouthwestAir  can you get anything right? @SouthwestAir 6 minutes late still sitting and waiting
@178594 Apologies for the wait, Louis. Thanks for your patience. ^JB
@SouthwestAir 10 minutes late still sitting at the damn gate. I guess only @SouthwestAir time  is only thing that counts.
@178594 We'll have you on your way as soon as we can. ^JB