@AirAsiaSupport I would like to follow up the complaint I submitted with reference number 00547801. Thank you
@503274 Hi Mini, please accept our sincerest apologize for the inconvenience caused. We have make sure the meals &gt;&gt; @503274 &gt;&gt; had already reserved earlier but ended up with nothing. We will forwarded your case to our relevant team to&gt;&gt; @503274 &gt;&gt;  follow up and check what was going on. Your patience is highly appreciated and sorry once again. -Jimy
@AirAsiaSupport Thank you @AirAsiaSupport The complaint also included the preferred seat that was already paid for but was given another seat number upon check-in.
@503274  Yes, we will be investigating on that too, Mini. You'll be responded accordingly via Email once done. Thank you. -Miza