@Delta 0/2 this week on customer service. Was trying to reach platinum this year, but what’s the point?? #unhappycustomer
@458893 I'm sorry to hear that we have disappointed you. What are you needing assistance with? *AMC
@Delta I have already reached out to customer service with no resolution. My disappointment doesn’t fit in 140 characters...
@458893 Very sorry to hear, Ashley. If there is anything we can assist you with, please do not hesitate to reach out. *HJB
@Delta Who can I reach out to? Customer service is not adequately responding.
@458893 Hi Ashley, is there anything I can assist you with? *AMC
@Delta My first class seat was given up last wk b/c a phone reservation agent checked me out of my flight and didn’t tell me I had to check back in @Delta And then today my flight left 10 min early causing me to miss it. And now having to take a connecting flight delaying my trip 4+ hours
@458893 Oh no, Ashley. I am truly sorry for the inconvenience caused. Please DM your confirmation number for review. *HDG