@AirAsiaSupport kindly need help on this matter AA! Tq https://t.co/CFNO62Eior
@407053 Hi , Booking KMRZFT has been cancelled due to no complete payment. Your Big Points has been reverted back to your account. Thanks
@AirAsiaSupport 😱😱😱😱😱😱😱😱😱😱

How am i to book again??? Haiyoo. Why no notification sent? ? @AirAsiaSupport This is not fair!
@407053 Sorry but kindly proceed with new booking and please ensure payment is successfully made to confirmed booking. Thanks - Ed
@AirAsiaSupport New booking made with higher cost! I’m totally disappointed with this experience. No notification prior unsuccessful payment transactions!
@407053 Hi,referring to TIJYTV booking is confirmed,KMRZFT big points has been refunded, may proceed with new booking.Thanks-Mi @407053 Sorry Alafghan, the booking was cancel as no payment posted, Note that fares are subject to change from time to time. -Fami
@AirAsiaSupport Yes I’m aware about that. Just very upset when problem occured while payment being made. apps should lock the price for certain period time
@407053 We’re sorry to hear that! We will forward this to the team for improve our services better in future.Thanks- mariya
@AirAsiaSupport 😢 so so sad @AirAsiaSupport Should get compensation for this matter I guessed. 😢😡
@407053 We're sorry Alafghan, :( there's no compensation available. As advice fares are subject to change from time to time due to our &gt;&gt; @407053 &gt;&gt; dynamic fare system. Thanks for your understanding - Fami
@AirAsiaSupport At least rebate on unsuccessful transactions due to no notifications
@407053 Really sorry as guest is responsible to ensure on payment is successfully made to confirmed the booking. Thank you - Ed