@Tesco Yet again I am here for my appointment. No optician. Disgraceful. Second time.
@307808 Hi Ray, I am very sorry about this. Did you discuss this with the Opticians manager? - Allyn
@Tesco I will if they ever get in. I was told 29mins 12 mins ago. Disgraceful.
@307808 If you do not have any luck, please send us a DM with all the details and we will feed this back to their head office - Allyn
@Tesco I've sent a DM after the same happened last week. Promised to be called. Never was. Sent another today. No response.
@307808 Hi Ray, I can see that my colleagues are going to be replying to your DM soon - Allyn
@Tesco I've sent DMs with details
@307808 Hi Ray, please check your DM's Skye has responded to you (: - Rocsi
@Tesco Yes it says we  missed the first 72 hours we promised by a week so wait another 72 hours. Not good enough is it? As timely as your opticians
@307808 I'm really sorry Ray, please be assured this wasn't intentional and has been escalated to the Regional Opticians Manager to investigate.
@Tesco I saw your optician arriving 20mins after my appointment time. Laid back strolling in late. No care for others time. Should be laid off
@307808 Hi Ray, as advised you'll receive a response within 72 hours. Many thanks - Laura