@115955 it took me 10+ minutes of spotty wifi to even tag you. Please improve your service to Carthage. It feels like the Stone Age ☹️ https://t.co/NA5qnI2GBj @115955 This is actually insane. I've hit retry so many times, and I keep getting kicked off the wifi. It's 2017, why is this happening? Please help https://t.co/R55y7zg16d
@321765 Rachael, we do apologize for the delay. Do you still need assistance? If so can you please can you please DM the ... https://t.co/xdqQ0mTuYh
@Ask_Spectrum Personally, I don't need assistance, as I and the majority of the students here have the same problem. I'd suggest talking to the college... @Ask_Spectrum ...because the college is the one especially getting ripped off. My hotspot is better than this "quality" of internet. That's saddening.
@321765 To clarify you are connecting to the wifi that is being provided by your college? ^AH
@Ask_Spectrum Correct. They use your service. All the students want is reliability. We aren't angry, just defeated. 😶 They claim they've gotten a... @Ask_Spectrum ... better plan, but the quality keeps dropping.
@321765 Is this in some sort of student housing? ^AH
@Ask_Spectrum Correct. But I'd imagine a quality difference would be that high, as it'd be similar to hotel wifi? Except hotels have more users.
@321765 I would suggest having someone from the school reach out to us so that we can look into this. ^AH