Love how @129913 can’t complete basic maths... Run start - run finish is 15mins? https://t.co/IbdDqUewOD
@188823 Mind if we take this one? Just to clarify, is this your Apple Activity app?
@NikeSupport Yep. Used the Nike app to record. Couldn’t understand why Nike app showed me a 15min workout but showed the start stop time that’s 30mins+
@188823 To clarify, does your run look accurate within the NRC app?
@NikeSupport No. Halved the run time and distance but shows the app starting and finishing at the correct time.
@188823 What device, OS, and version of the NRC app are you using? Could you pass us a screenshot of the run?
@NikeSupport iPhone 6+. Newest OS. And the run was done on the version prior@to yesterday’s update. https://t.co/73SxlyS9u4
@188823 Just to clarify, are you using iOS 11.1 and NRC app version 5.10?
@NikeSupport Yes to 11.1 and I used the previous update to 5.10 because I didn’t see the update.
@188823 We recommend editing your run to match the duration it should be. Go ahead and log out&gt; log in and go on a test run. Report back.