@VirginTrains dreadful service. Have spent the last hour trying to contact after sales to sort out a problem with an m ticket. Waited 30 mins on phone and got cut of from live chat. #notfastandimfurious
@682157 Our Aftersales team are receiving a high volume of calls this evening, Caroline. Sorry to hear you were cut off ^CB
@VirginTrains I need someone to sort out my ticket. I've paid. I can't load it onto the app. I would like to fetch it from the station to make sure I can travel . This is ridiculous!
@682157 The Aftersales team would be best placed to assist with any issues on the app. It's not possible to alter the delivery method of the fare after purchase ^CB
@VirginTrains Fabulous! This is ridiculous   How can I get hold of them. I've already wasted an hour of of my life on this
@682157 They can be reached on 03445565650 or through LiveChat here: https://t.co/YnyFwas0oZ ^CB
@VirginTrains Your live chat is not working!
@682157 I'm afraid those are the only ways to reach the Aftersales team this evening ^CB