Missed the game and probably losing my DVR content.. Thats quality time with my wife and its priceless thanks you  @115722
@786061 We do apologize for the inconvenience. Did the box lose power? ^BAB
@VerizonSupport Ive already spoken with 2 techs... Both lost service with me... Neither called me back... I think someone is comming to my house tomorrow after 9am but I have no confirmation and am not calling again.
@786061 Did you get a trouble ticket number?
@VerizonSupport No... And I was on the phone with the last tech for over an hour
@786061 Was your issue resolved? ^BAB
@VerizonSupport No... I currently have no service and an error message labeled APOO on my box.
@786061 Was a technician visit scheduled? What was the outcome of the call? ^BAB
@VerizonSupport Ive already answered both of tthose questions @115722
@786061 Can you follow and DM back so we can have an agent help you?
@VerizonSupport No thank you
@786061 Ok, let us know if there is anything we can do to help.