@AppleSupport why does my music keep pausing every time I go in another app? 🤔 I’m running iOS 11.1
@316439 We're here for you. Are you using the default Music app or something else? Also, does this happen without headphones?
@AppleSupport It happen with headphones on, and yes I’m using the default music app
@316439 Do you experience the same issue without headphones?
@AppleSupport Without headphones it doesn’t happen.
@316439 Thanks for clarifying this for us. Do the apps that you're opening have audio available that could be played?
@AppleSupport When I open snapchat my music stops, then it starts to play again when I’m using my 🎧’s, when I’m not with 🎧’s on it plays.
@316439 Try deleting the Snapchat app, restarting the device, then reinstalling the app. Please send us a DM with the result. https://t.co/GDrqU22YpT