@SpotifyCares why can’t I change songs from my home screen or control center? ?
@211474 Hi there! Can you let us know the model of your iPhone and its iOS and Spotify versions? We'll see what we can suggest /JM
@SpotifyCares iPhone 7, iOS 11.0.3, Spotify version 8.4.24.506. Thank you!
@211474 Got it. Just to check, did you start getting the issue after updating your OS or app to the latest version? /JM
@SpotifyCares Yes! Also unable to use my car to change songs while through Bluetooth or the usb.
@211474 Could you try logging out, restarting your device, and logging back in? Does that make a difference? /JM
@SpotifyCares Everything worked! Thanks!
@211474 You're welcome! Give us a shout if you ever need us again. We'd be... https://t.co/LgAM6ky9Vv 💚 /JM