@Delta - Come on #Delta ... of all days to have delays..... not today 🙏🏼
@285507 Hey, Robert. At this time, all of your flights are showing on time. Sometimes information comes down sooner at the airport though. Were you informed of a delay at the gate? *ASK
@Delta Yes, for a 15 minute delay 45 minutes ago @Delta DL 5733 and I cannot miss my shuttle to my families house
@285507 Can you please DM me your confirmation number, so I can further assist you? *TMC https://t.co/6iDGBJAc2m
@Delta Sent
@285507 Hi Robert! I am so sorry to hear about your delay. We will have you on your way very soon. *TMC
@Delta Believe it or not, that generic apology doesn’t fix or help anything. I have been getting the same one (apology) for 3 years now
@285507 We appreciate your constructive feedback and we are grateful you've taken the time to share. It helps us to be better. I see the flight has landed into LAX. If further assistance is needed, please let us know. *AJZ