If you ever used @115911, check your accounts. They charged me for months after I canceled my account and refuse to return the money. @115911 It's sad because I was a fan of their service, but after calling for MONTHS, I was continually lied to and ignored and now I am out $$, too.
@209136 Melissa, we're sad to hear you've left but the team is always here to assist. DM us and let's see why you're still being charged. *JamieK
@115911 So AVOID @115911. I called many times and talked to many people, but in the end they stole from me after THEIR mistake.
@209136 Melissa we would never want to leave that impression. What's going on? Send us a DM with more info so our Help team may assist. *JasmineS
@TMobileHelp I DM'd, but I'm assuming you won't be able to be help me because no one has helped me yet, even though I was a loyal customer for yrs.
@209136 Hey Melissa! We work hard for you here at T-Force to find you a solution, meet us in DM! https://t.co/QwRncnQuHg *CameronMadore
Update on my @115911 situation. Took 2 days, 2 communication platforms, and talking to 20 different people, but someone finally listened. I've finally been reimbursed! I also recommend anyone w/similar billing issues contact @TMobileHelp via Twitter. Calling was useless for me.
@209136 Glad to hear that, Melissa! T-Force is always here for you and we are only a DM away if needed! :) *KyleSaragosa