@coxhelp any update on restoring cable/internet to Warren RI? 02885
@741807 1) from what I understand there is a commercial power outage affecting service. Once power is restored service should be too. @741807 2) I understand may residential power customers are also affected. This may seem an odd question. Do you have power? -Colleen
@CoxHelp We do have power! We had cable and internet until like 1pm this afternoon too.. Which is why I'm puzzled
@741807 1) Our power supplies will maintain service for short power interruptions, so perhaps that's why. I have someone double checking
@CoxHelp Thanks! I appreciate it :)
@741807 2)the situation. In the meantime you can check for outage info and updates by signing in to the Cox Connect app or your account @741807 3) at https://t.co/EZ0KeJDO3Z via mobile. Alerts are only displayed for active service interruptions. -Colleen
@CoxHelp Yeah it just says there is an outage.. No eta as to when it will be fixed... @CoxHelp But thank you! I know you are all probably overwhelmed
@741807 As far as I can tell we are waiting on restoration of commercial power, but if I find out otherwise I'll let you know. -Colleen