@VerizonSupport - Trying to solve a network extender issue. Extender will replicate existing SSIDs for a few days, then revert to random default SSIDs. Tried power down and hard reset. No luck. Any ideas?
@755251 Is this a replacement WIFI extender? ^CAR
@VerizonSupport Not a replacement - just the standard Network Extender. https://t.co/g26eBGi0Re
@755251 Is it losing power in that time? ^KMG
@VerizonSupport Power supply has been constant; no outages.
@755251 Have you tried factory resetting both the extender and router at the same time?
@VerizonSupport I haven't. Should I factory reset the router first, or try to reset both at exactly the same time? I assume this wipes the SSID names/passwords.
@755251 Both at the same time please and yes, unfortunately, it does wipe them. ^RMD