@MicrosoftHelps getting this new error now...
Getting more errors everyday, Laptop crashes all the time  #BSOD... Pl help... @116230 https://t.co/9VtyZOGgcd
@146170 1/2 This is odd, Prasanna. This might cause of an antivirus software that triggers this error, as can a corrupted NTFS volume. @146170 2/2 Disable the program and confirm that this resolves the error. If it does, check the updates thru manufacturer's website.
@MicrosoftHelps I do not have any ANTIVIRUS installed on my machine... @MicrosoftHelps An there's no external device plugged in to it...
@146170 Got it! We can follow the steps on this article: https://t.co/kj3oxJn472 to troubleshoot blue screen errors. Keep us posted.
@MicrosoftHelps Will do the required and keep you posted...
@146170 Sure! We'll keep an eye for your update. @146170 Hi, Prasanna! Just a quick follow up. Were we able to resolve your concern? If not, just let us know and we’re here for you.
@MicrosoftHelps It did work out... Laptop hasn't crashed in the last 2 days... Thank You so much for the help... 😄😄
@146170 You’re welcome! Share your thoughts about our support here: https://t.co/ralTl0huE9.