@AmazonHelp why do y’all disconnect while in cut when you’re in the wrong? I’m so upset with your CS and would like to speak to a Supervisor
@325154 I hate that this happened. Without providing personal info, can you tell us what's going on? We'd like to help if we can. ^AL
@AmazonHelp Money was taken from my debit card for services I’ve never even used or received and now my money was put on another card? Yea ok @AmazonHelp How’d y’all take my money from one card but say you refunded it to a whole other card? &amp; don’t feel I should be compensated  your mishap😔🙁
@325154 I'm sorry for the frustration so far. When you spoke with us, what insight was provided for you? ^SJ
@AmazonHelp That I would have to locate where they “supposedly “ refunded it to. Why charge my card but not refund my card? Then just cut me off in chat
@325154 I'm so sorry for the poor experience. We'd like another chance to look into it with you via phone: https://t.co/hApLpMlfHN ^WJ
@AmazonHelp I’ve tried that twice already! What’s the next step for me to take on this matter? Supervisor or management? I have all the screenshots @AmazonHelp And emails too
@325154 Reaching out via the link above would be the next step, so we can take care of it appropriately by phone. ^QJ