@British_Airways this is your only Club Europe offering. Could have saved £300 in eco and bought an m&amp;s sandwich. Appalling. https://t.co/eVDvU26BoN
@641108 Hi Daniel. I'm sorry to hear you were disappointed with the catering on your flight and that the diet coke ran out during the flight. 1/2 @641108 I'll certainly ensure your comments and feedback are passed to our Catering and Customer Experience teams. ^Kev 2/2
@British_Airways I would like more than my comments to be passed on. It's disgusting to pay for club and be served a wrapped sandwich on a plate. Please could an executive club manager please call me.
@641108 The Executive Club don't handle customer complaints, Daniel. As a part of Customer Relations we respond to all complaints. 1/2 @641108 The afternoon tea you were given is one of two choices on our UK and European flights. were you offered a ploughmans salad? The food we 2/3 @641108 serve reflects the time of day and length of the flight. I hope my explanation, together with our taking your feedback on board has helped.
@British_Airways No offer of ploughmans. Just handed this rubbish. Do the prices vary for the time of day to reflect a £1 sandwich served? @British_Airways As the British flag carrier you should be ashamed to call this afternoon tea. @GreggsOfficial would do better.
@641108 The meal served is appropriate for the time of day, Daniel and is complimentary. Please DM the flight number and date so I can pass on 1/2 @641108 the lack of choice you describe. ^Hel