@British_Airways quick question: how can I change the language in which the emails are sent please? My parents don't speak English and I can't find how to set the language to French.
@681853 Hi there. Sorry for the late reply. Can you tell us what you need help with? ^N
@British_Airways How can I make sure the e-mails they receive regarding their booking are in French rather than in English? Is there a way to change the default language?
@681853 Hi there. Have the passengers booked via the French version of our website. If so, then their emails will be in French. ^N
@British_Airways They went through a intermediate site so they didn't have control over this. No way to change it, then?
@681853 Hi there, we can resend emails in a different language, but we're unable to change the language settings on the booking. If they get in touch, we'll be able to send the email they require. ^Chris
@British_Airways Ok, thanks :-) they leave today, it was for the return but I'll help them if they need it. I'll know for next time :-)
@681853 No problem, let us know. Thanks for getting in touch. ^Chris