Hey @Ask_Spectrum can you explain why I'm told to test your modem and you take away my wifi when I had it before? Now you want more $$?? ?
@578651 Good morning. I would be happy to look into this. Had you worked with us to troubleshoot an issue or had you swit... https://t.co/3Emda7KLmK
@Ask_Spectrum Yes I have. Was having DoS attacks and your Network Security told me to use your modem for a bit. Now I'm being told I have @Ask_Spectrum pay in order to get the wifi. Which I had wifi with my personal modem. I'm only using your modem because I was told to test it.
@578651 One of the reasons we would advise a different modem is that when you connect a different device, with a differen... https://t.co/3Emda7KLmK
@Ask_Spectrum But yet it is ok for you guys to be deceptive? Not once out of the 15 people from your company I have spoken to has told me about the charge @Ask_Spectrum That is until I tried enabling wireless on your modem.
@578651 If you would like to provide me with your account number via DM we can certainly submit feedback on the agents yo... https://t.co/3Emda7KLmK