@115937 @115931 since your site is broken AND you seem to ignore your customers maybe we should do our XMAS shopping in @23295 #USA
@396544 We'd hate to lose you. Can you tell us what you are running into &amp; we'll ask our tech team to review that ASAP. ^CM
@AskeBay "I'm committed" to buy an item which I can't pay since the seller is not shipping to P.O. Boxes. I messaged him but he can't understand. @AskeBay Now I have a rude "PAY NOW" message which I can't get rid of because your site can't cross reference "committed" with no shipping to P.O.bxs @AskeBay And of course I can't cancel this mess unless the seller decides to do so after so many messages and wasted time. @AskeBay And last but not least there is only FAQ (sounds about right) support with no way to directly contact a human being.
@396544 1/2 So sorry for any lost time. The seller should cancel that. I'd recommend ignoring that for now. If the seller opens an unpaid @396544 2/2 case, please let us know once that closes and we'll remove that. Thanks ^CM
@AskeBay OK thank you. I'll come back to that if necessary.
@396544 Please keep us posted. We don't want that to cause any more concern. ^CM
@AskeBay In the mean time ask your developers to fix this. If a buyer has an address the seller won't ship to, there should be no commitment to buy.
@396544 The seller does have the option to block PO boxes in their shipping options: https://t.co/enJDV5F614.
@AskeBay You didn't get me. IF the seller blocks POs then the system should not COMMIT a PO buyer and lock him in a cannot-pay-loop. @AskeBay And while the seller is enjoying his weekend I get messages on my phone: https://t.co/9Tu3IzKW63
@396544 If the seller and buyer have info set up correctly, the sale should be blocked. You can hide the transaction for now. ^V
@AskeBay He keeps asking me to add a new address which I can't @AskeBay I sent you a dm
@396544 Thanks for doing that, George! I have replied with more info on your situation. Please check for this. ^BL