@VirginTrains selling online super off peak tickets for time tickets are not valid. You rip off customers with misleading fare availability
@673629 How do you mean sorry, Amalia? ^MW
@VirginTrains Bought tickets a month ago for Jan-March at 7.43 h. you were selling super off peak. Now discovered that Website is selling option not valid @VirginTrains You cannot sell tickets and then say this fare is not valid at the time you buy.
@673629 Do you have a screenshot of this at all? ^MW
@VirginTrains Why are you giving an option super off peak at 7.43 am if then is not valid? This is ripping off customers who then have to buy again ticket @VirginTrains  https://t.co/Q7bY9WLQzh @VirginTrains  https://t.co/78LhzazhBB @VirginTrains Fanny thing since I started to write the customer service now you do not offer this fare anymore. Why you did it before? @VirginTrains Should I have to loose all my money?
@673629 Not sure why these are showing as Super Off-Peak. If you've booked these already please contact our Aftersales team through LiveChat so that they can look in to this further: https://t.co/PAMNyrwzCC ^CB
@VirginTrains Already sent several https://t.co/iwAlPq0B9x waiting for a call.pretty sure nothing is changing.I write to journal as people should be aware
@673629 I can't recreate this issue when booking here, so the team will look in to this further and get back to you if you've requested a call back ^CB