@115714 and at the end of waiting in line twice your people can't even give consistent information
@358228 (1/2) Hello there! That's definitely not the kind of feedback we want to hear. - WR @358228 (2/2) What information do you need? Is there anything we can do for you today? - WR
@sprintcare Argumentative service from the manager, inconsistent info from associates who can make a decision with wrong information?
@358228 We would like to help. What was the wrong information you were provided with? - WR
@sprintcare Associate told me to have account holder call cust. Care to add me as authorized user. Then manager said cant be done on phone. @sprintcare Another said it takes 72 hrs then another said it instant. Manager is rude, confrontational and not unhelpful. @sprintcare Can do what needs to be done when i cant get clear direction. Have been i ln store now for 3.25 hrs
@358228 Yes, that is frustrating. To add an authorized delegate is all you need to do? I have the EXACT steps, please DM me! -MB