@AppleSupport help pls when I sync new music from iTunes to my phone it changes to the wrong artwork all the time😩😩😩
@342358 We'd be happy to look into what's going on. Does this happen with every album?
@AppleSupport Yes! It changes to a random artwork but in itunes looks ok, it changes only in the iphone when I sync them
@342358 Are you an Apple Music subscriber?
@AppleSupport No, it happens with the music i have in my pc’s library
@342358 Is the artwork on your PC custom, or is it the artwork that should appear? Same with the artwork as it appears on your iPhone.
@AppleSupport Is the artwork that should appear, the one that comes with the mp3 file
@342358 Thanks for clarifying. Let's work through the steps here: https://t.co/Qzoz3MATdz DM us if the issue continues. https://t.co/GDrqU22YpT
@AppleSupport I’ve found a solution! Thanks☺️
@342358 We're glad to hear you got it sorted. DM us if the issue comes back, we'll be here for you. https://t.co/GDrqU22YpT