@XboxSupport hello Xbox, my ark: survival game shows that it is corrupt and will not download. Tried uninstalling/reinstalling https://t.co/eRoVzqTgpB
@550664 What happens when you try to download the game again? ^BL
@XboxSupport That is what pops up when I try to download it....I’ve tried multiple times as well
@550664 Let's have you try resetting your router/modem and power cycling: https://t.co/QENEhDawC3 ^RR
@XboxSupport I tried both it this morning and last night and didn’t work....any other ideas?
@550664 Hmm, is the game downloading to the internal hard drive or to an external storage device when you see errors? ^EZ
@XboxSupport Internal. I do not have an external hard drive on my Xbox one
@550664 Gotcha. Let's have you try resetting your console following the steps here: https://t.co/K9uQAXh0DA When following 1/2 ^JA @550664 these steps, let's have you be sure to choose the option to: "Reset and keep my games &amp; apps." 2/2 ^JA