@XboxSupport So, I think I overheated my #XboxOne
I’ve followed all the steps and now I’m clear ventilation, it continues to shut off.
@222793 Hi there! Can you send us a photo of the console and where it is attached to a power source? ^JL
@XboxSupport The first picture shows where it previously was https://t.co/UdcI9w28tJ
@222793 Is the console plugged into that power strip? If so, be sure to unplug that and plug it into a wall outlet as this will cause issues with the console. ^JL
@XboxSupport Ok, I will! Thanks!
@222793 Let us know how that goes. ^JL
@XboxSupport This is what I meant to reply to. Moved to a wall outlet
@222793 Let's have you try reaching out to chat: https://t.co/aWWrMN54Vu support as they will be better equipped to assist you further.