@hulu_support I am sick and tired of being in the middle of a show and an ad pops up plays for a sec and freezes making me restart the show and hoping that the ad plays right the next time which 9 times outta 10 it freezes again #FixYOURSHITHULU
@156566 That does sound frustrating! Which device is this occurring on? As a starting point, try: https://t.co/HXpLyTU79x.
@hulu_support PC @hulu_support It is 100% not on my end
@156566 Gotcha! Try clearing your cache, using a different browser, as well as: https://t.co/6xNmexfdiX.
@hulu_support Still happening I cleared everything off chrome it did it switch to Firefox same thing
@156566 We haven't received similar reports, so we'd love to take a closer look! Call/chat us here: https://t.co/6YdK7bvQN7.
@hulu_support Oh really the list goes on and on https://t.co/s9606LUk5N @hulu_support  https://t.co/mm5UPlwXMa @hulu_support Now even a little similar? Maybe just a bit?
@156566 (1/2) We're looking into the Google Pixel ad issue. We usually troubleshoot on a case-by-case basis, as each setup is different. @156566 (2/2) If the earlier steps we sent didn't fix this for you, try: https://t.co/9wRhgDZHOy and https://t.co/qecj3vlCT9.
@hulu_support but you admit im the first to have an issue with ads freezing? "We haven't received similar reports, so we'd love to take a closer look!"
@156566 When we're dealing with a known issue we always own up to it, but what you've described does not fall into that category. 1/2 @156566 Is there a particular ad that's acting up for you, or is it across the board? Have you had a chance to try any troubleshooting?