@Delta no response for me regarding my lost baggage in Rome? Way to add to the already ill feelings #delta
@654205 I'm sorry to hear that your luggage has been delayed further. That's certainly not the impression we want to portray. Do you have a delayed file reference number? *HEC
@Delta Luggage just showed up. Still very unimpressed on how it was handled at the Rome airport.
@654205 I'm glad to hear that your luggage arrived! As a gesture of apology, I'd like to offer you 8K bonus SkyMiles for the inconvenience we caused. *HEC
@Delta Thank you. I would greatly appreciate it!
@654205 Please, bear with me while I issue your miles. *AMV @654205 Your miles should be posted within 48 hours. Please, let us know if you need any further assistance. *AMV
@Delta No worries :)
@654205 Enjoy your evening! *ABN