@824 please pick up the phone to rebook my connection!
@345132 Steve, I am happy to look into this for you. Pls share your confirmation number for review. *HCA
@Delta Chv634. Local staff useless. On hold on phone...
@345132 The confirmation number you've provided doesn't seem to be working. Pls double check and resend it. *HCA
@Delta I'm now sat on a flight to Paris. Where I will wait 8 hours to get home 12 hours late. Will be avoiding Delta wherever possible in future.
@345132 I'm sorry to hear we let you down. Please know this is not the experience we wanted you to have with us, and I regret any inconvenience caused. We pride ourselves on providing service from the heart, and it is very disappointing to hear you’ve received anything less than... 1/2 @345132 ...our best. *HCA 2/2