My touchpad stopped working after #FallCreatorsUpdate, and it is so persistent despite everything I tried including downloading vendor drivers, Synaptics drivers, all kinds of drivers. Still yellow exclamation mark. @MicrosoftHelps
@272980 Hello. Let's take a look at this. To troubleshoot this issue, follow Harshavardhan Rathod's post on this link: https://t.co/ei0pVFDX3d.
@MicrosoftHelps I tried all steps he suggested. None worked, unfortunately. Still, like this ⬇️ I am really disappointed... https://t.co/xjlWoa0K3W
@272980 Let’s sort the touchpad issue by performing a clean boot, here’s how: https://t.co/hHv0WeY0ay.
@MicrosoftHelps I performed a clean boot, tried installing vendor provided drivers, drivers downloaded from Synaptic website, Windows drivers ("I have a diskette") None worked. Any other suggestions? I am using an HP notebook.
@272980 Got it. For in-depth troubleshooting in resolving this issue, let's seek the help of our Answer Desk team. Contact them here: https://t.co/Wx596vGgdU. @272980 Hello. Just checking up on you. Were you able to contact our Answer Desk team?
@MicrosoftHelps Honestly I skipped this last step you suggested. Still no touchpad on #FallCreatorsUpdate.
@272980 Thanks for the info. For better assistance, we suggest contacting our Answer Desk team so they can look at the issue. Click here to reach them: https://t.co/ADak6JpArD.