Absolute lack of proper use of technology as @AmericanAir still is unable to link the the mobile app w/ the upgrade list at the gate
@341719 You should be able to view the standby and upgrade list, Carlos. Check out the following for details: https://t.co/mzNUau3TZq
@AmericanAir The stand by list was empty and employees blamed the systems and last minute ticket purchase as the reason. #lies @AmericanAir It gets better. overhead bins are empty &amp; passenger are being forced to check bags. reasons: on time departure. 9 passengers are late. Lol https://t.co/RxpmpX7Cju
@341719 We're sorry for your frustration, but we're glad to see that our folks were able to get you upgraded.
@AmericanAir Another #lie. I am not upgraded. Don't care. I am sharing my views of @AmericanAir poor airport operations &amp;  terrible use of technology
@341719 Our sincere apologies, Carlos, as we were looking at your flight from earlier today.