Idk if it’s @115858 or @115890 windows 10 but nothing I do will allow photos to transfer from my phone to my pc since 2 windows updates ago. 😡😡😡
@469033 We'd love to help! Are you trying to move these photos with iTunes, or iCloud?
@AppleSupport Neither. Directly from the device with windows 10 option to import pictures, which has always worked until a few weeks ago...
@469033 Understood. Let us know if you're able to import your photos using our article and steps here: https://t.co/KSr0Br9YuG
@AppleSupport I got it to work till it came across a picture with the file name IMG_E#### then it said the device was unreachable, and now can’t find photos again...
@469033 Okay. Have you tried repeating the steps again from the article to see if it works?
@AppleSupport Yes. And then some. Nothing is working
@469033 We want to help! DM us and let us know more about the issues you are having. We can look more into this issue from here. https://t.co/GDrqU22YpT