@AppleSupport @115858 like what is the deal with the “I️” button? https://t.co/N2LlF6EL8K @AppleSupport @115858 You’re gonna make everybody hard reset their phone because of your flawed update? It’s the worst yet. @AppleSupport @115858 Not being able to reply to a text without closing messages and reopening it....
@459691 We want to help. Can you tell us which steps you've tried so far? This way we won't have you do any steps over again.
@AppleSupport I️ went to the Apple store. And they had me reset my overall settings, hoping it would fix the keyboard. That didn’t help. @AppleSupport They recommended a hard reset. I’d rather not. I’m seeing this random “I️” issue pop up on other people’s texts as well out of nowhere. @AppleSupport “I️” = I @AppleSupport Please see my pictures in the original tweet. Also. My phone keeps freezing.
@459691 Thanks for keeping us updated. Are you running iOS 11.1? Meet us over in DM with more details, and we’ll work there. https://t.co/GDrqU22YpT