Why can’t I send videos via text to android users @AppleSupport
@311980 We'd like to help. Which device and OS does this occur on? Are you getting an error when you attempt to send MMS messages?
@AppleSupport 6 plus, OS 11.0.3
Yes, the red exclamation mark pops up
@311980 Are the MMS settings on in Settings &gt; Messages? Also, have you tried restarting the app or your iPhone?
@AppleSupport Yes, I’ve done all 3
@311980 Got it, thanks. To clarify is this a specific contact or any Android user? Also, is it a group message, individual or both?
@AppleSupport Any android user it’s an individual message
@311980 Alright, understood. Have you contacted your carrier about this issue? DM us and let us know. https://t.co/GDrqU22YpT