@115722 why isnt Verizon Live Chat working in app?
@323110 We can help you here. What issue are you having with your service? ^KMG
@VerizonSupport The app Live Chat wont go to start chat no matter what option, I choose. Is the app down?
@323110 Which app are you using? ^KMG
@VerizonSupport My Fios App
@323110 No issues with the app that we're aware of. Can you try to uninstall that app and then reinstall it? ^BCW
@VerizonSupport I will try that, but so you know been trying for an hr and Chat Live wont connect
@323110 We can also chat with you here. What has you trying to reach out through the app? ^BCW
@VerizonSupport Ive tried before you cant help with this issue. I either use the chat or have to call. But thank u for all ur help. Have a great day!
@323110 The chat in the My Fios app just goes to us over Facebook messenger. Let us know what you need. ^KMG