@115900 has the worst customer service by far. I’m beyond pissed right now
@553030 Hello. This isn’t the type of experience we want you to have. Could you DM me details on how I could assist you? –EK
@comcastcares Is this route going to be faster than being on the phone for over an hour with you guys?
@553030 To be honest it’s hard to say when I don’t know what going on. –EK
@comcastcares Then why would I waste my time explaining everything again? You guys have been let down after let down
@553030 I’m sorry this is the way you feel. If you don’t feel like explaining your concern to me that’s your choice to make, but there is–EK @553030 little I can do without knowing what your issue/concern is. –EK
@comcastcares I understand that. But I’ve spent most of my day on the phone with you guys &amp; gotten nowhere. Starting over via text is pointless
@553030 Understood. If you end up needing assistance later on feel free to reach out to us, we’re always here for you! –EK