@AskAmex - there were issues with getting my priority pass set up. Can the platinum concierge expedite that?
@206752 Hi.Rush enrollment requests are not available.Were you able to successfully enroll via the Benefit Dashboard at: @206752 https://t.co/HuGi9QrQws  ^Beth
@AskAmex Not in the couple weeks I tried. I did get the online chat person to submit it- but it says it takes 48 hours to process.....
@206752 W/your Platinum Card you can use your Airline Fee Credit-Up to $200 benefit for airport lounge passes in the meantime. @206752 Please let me know if I can assist you any further,otherwise have a great day. ^B
@AskAmex Thanks. Yes, I just don’t want to use credit for something that would’ve been included if the site worked :) Best to maximize given $550/yr
@206752 Understandable. I do want to let you know that it could take 10 to 14 days after enrollment to receive your kit. ^RK @206752 Please let me know if this time passes and no kit. We appreciate you reaching out. ^RK