@AskAmex Where do I write to address a customer service issue to higher management?
@216929 Hi Chris. Which U.S. based card is this concerning? Please do not release any personal or card information. ^Clarissa @216929 Hi I never heard back from you. Let me know if I can assist. All the best. ^Clarissa
@AskAmex It was the Delta sky miles card.
@216929 Good Morning. What is this concerning and I may be able to help? ^RK
@AskAmex Signed up for new card with Delta to book immediately book tix. Card number didn't come up. Customer svce refused to help.
@216929 Good morning, thanks for reaching out. Please call our New Accounts Team at 877-399-3086, for assistance. They're available, @216929 Monday - Friday 8:00 AM to 12:00 AM (ET); Saturday 10:00 AM to 6:00 PM (ET). Sorry for the inconvenience.^In