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Can't save files #75

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dhadley415 opened this issue Dec 10, 2018 · 4 comments
Closed

Can't save files #75

dhadley415 opened this issue Dec 10, 2018 · 4 comments
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bug fixed

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@dhadley415
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Windows 7 64-bit
Auto-Subliminal 2.6.0
Python 37 64-bit

If you go to Config > General > Use Language Suffix > Enable
you can no longer save files. It gives the error message:
"Unable to save the subtitle! Please check the log file!"

Here's the log:
2018-12-09 16:49:23,499 INFO Searching for an individual subtitle
2018-12-09 16:49:23,499 INFO Searching subtitles with providers: addic7ed, addic7ed_random_user_agent, legendastv, opensubtitles, podnapisi, shooter, thesubdb, tvsubtitles
2018-12-09 16:49:23,499 INFO Searching subtitles for video: \DISKSTATION\DiskStation\Videos\Movies\A Quiet Place (2018)\A Quiet Place 2018 1080p WEB-DL DD 5.1 x264 [MW]\A Quiet Place 2018 1080p WEB-DL DD 5.1 x264 [MW].mkv
2018-12-09 16:49:23,499 INFO Scanning video
2018-12-09 16:49:24,432 INFO Refining movie video with custom name mappings
2018-12-09 16:49:24,433 INFO Searching for en subtitles
2018-12-09 16:49:28,105 INFO Found 32 subtitles for video
2018-12-09 16:49:41,397 INFO Saving an individual subtitle
2018-12-09 16:49:41,397 ERROR Download item is not complete, skipping
@h3llrais3r
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h3llrais3r commented Dec 10, 2018 •
edited

Please enable debug logging and post it here.
If it doesn't work by setting it through the UI, please stop the application, adapt it in your config.properties (change loglevel to debug) manually and restart.

[logging]
logfile = AutoSubliminal.log
loglevel = debug

Retry and post the debug logging.

EDIT: please also temporarily remove your video paths because it will pollute the debug logs a lot. So try the config save without any video paths configured.

@dhadley415
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dhadley415 commented Dec 10, 2018 •
edited by h3llrais3r

I didn't remove the video paths, because there wouldn't be any subtitles to save without them. But I configured it to look for just one episode of Orville.

Here's the AutoSubliminal.log:

2018-12-10 11:15:19,510 INFO     ########################################
2018-12-10 11:15:19,511 INFO     Running application with PID: 3804
2018-12-10 11:15:19,511 INFO     System encoding: cp1252
2018-12-10 11:15:19,511 INFO     Config version: 10
2018-12-10 11:15:19,511 INFO     Db version: 7
2018-12-10 11:15:19,511 INFO     ########################################
2018-12-10 11:15:19,512 INFO     Starting CherryPy webserver
2018-12-10 11:15:19,723 INFO     Starting
2018-12-10 11:15:19,723 INFO     Starting thread WebSocketBroadCaster
2018-12-10 11:15:19,726 INFO     Starting thread DiskScanner
2018-12-10 11:15:19,730 DEBUG    Running thread process
2018-12-10 11:15:19,731 DEBUG    Getting wanted queue lock
2018-12-10 11:15:19,731 INFO     Starting round of local disk checking at ['W:\\Videos\\TV Shows\\Orville\\Orville - Season 1']
2018-12-10 11:15:19,732 DEBUG    Waiting for initial run of thread DiskScanner
2018-12-10 11:15:19,736 INFO     Scanning video path: W:\Videos\TV Shows\Orville\Orville - Season 1
2018-12-10 11:15:19,737 DEBUG    Directory: W:\Videos\TV Shows\Orville\Orville - Season 1
2018-12-10 11:15:19,737 DEBUG    Video file found: The.Orville.S01E06.Krill.720p.AMZN.WEBRip.DDP5.1.H.264-NTb.mkv
2018-12-10 11:15:19,739 DEBUG    Video found in wanted_items database, no need to scan it again
2018-12-10 11:15:19,739 DEBUG    Checking if the video needs to be skipped
2018-12-10 11:15:19,739 DEBUG    Video added to list of wanted items
2018-12-10 11:15:19,739 DEBUG    Checking for non existing wanted items in wanted_items database
2018-12-10 11:15:19,740 INFO     Listing videos with missing subtitles:
2018-12-10 11:15:19,741 INFO     W:\Videos\TV Shows\Orville\Orville - Season 1\The.Orville.S01E06.Krill.720p.AMZN.WEBRip.DDP5.1.H.264-NTb.mkv ['en']
2018-12-10 11:15:19,741 INFO     Finished round of local disk checking
2018-12-10 11:15:19,741 DEBUG    Releasing wanted queue lock
2018-12-10 11:15:20,725 DEBUG    Broadcasting websocket message: {'message_type': 'event', 'event': {'event_type': 'HOME_PAGE_RELOAD'}}
2018-12-10 11:15:20,732 INFO     Starting thread SubChecker
2018-12-10 11:15:20,733 DEBUG    Running thread process
2018-12-10 11:15:20,733 DEBUG    Could not initialize git, falling back to source version check
2018-12-10 11:15:20,734 DEBUG    Getting wanted queue lock
2018-12-10 11:15:20,734 INFO     Starting thread VersionChecker
2018-12-10 11:15:20,734 DEBUG    Checking internet connection
2018-12-10 11:15:20,735 DEBUG    Running thread process
2018-12-10 11:15:20,735 DEBUG    Connecting to url: https://raw.github.com/h3llrais3r/Auto-Subliminal/master/autosubliminal/version.py
2018-12-10 11:15:20,737 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:20,982 INFO     Application started, going into a loop to keep the main thread going
2018-12-10 11:15:21,289 INFO     Starting round of subtitle checking
2018-12-10 11:15:21,289 INFO     Searching subtitles with providers: addic7ed, addic7ed_random_user_agent, legendastv, opensubtitles, podnapisi, shooter, thesubdb, tvsubtitles
2018-12-10 11:15:21,290 INFO     Searching subtitles for video: W:\Videos\TV Shows\Orville\Orville - Season 1\The.Orville.S01E06.Krill.720p.AMZN.WEBRip.DDP5.1.H.264-NTb.mkv
2018-12-10 11:15:21,291 INFO     Scanning video
2018-12-10 11:15:21,739 DEBUG    Running thread process
2018-12-10 11:15:21,739 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:22,519 INFO     Refining episode video with custom name mappings
2018-12-10 11:15:22,519 INFO     Searching for en subtitles
2018-12-10 11:15:22,520 DEBUG    Searching for best subtitle
2018-12-10 11:15:22,740 DEBUG    Running thread process
2018-12-10 11:15:22,740 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:23,077 DEBUG    Using random user agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.75 Safari/537.36
2018-12-10 11:15:23,080 DEBUG    Getting show id
2018-12-10 11:15:23,081 INFO     Getting the page of show id 6391, season 1
2018-12-10 11:15:23,554 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/0' [en]>
2018-12-10 11:15:23,555 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127300/0' [fr]>
2018-12-10 11:15:23,555 DEBUG    Ignoring subtitle with status 12.22% Completed
2018-12-10 11:15:23,555 DEBUG    Ignoring subtitle with status 0.00% Completed
2018-12-10 11:15:23,555 DEBUG    Found subtitle <Addic7edSubtitle 'updated/35/127300/0' [bg]>
2018-12-10 11:15:23,556 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/1' [en]>
2018-12-10 11:15:23,556 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127300/2' [it]>
2018-12-10 11:15:23,556 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/3' [en]>
2018-12-10 11:15:23,556 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/4' [en]>
2018-12-10 11:15:23,557 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127300/5' [fr]>
2018-12-10 11:15:23,557 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127300/6' [pt-BR]>
2018-12-10 11:15:23,557 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127300/7' [pt-BR]>
2018-12-10 11:15:23,557 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127300/8' [pt-BR]>
2018-12-10 11:15:23,557 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127300/9' [it]>
2018-12-10 11:15:23,559 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/10' [nl]>
2018-12-10 11:15:23,559 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/11' [nl]>
2018-12-10 11:15:23,559 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/12' [nl]>
2018-12-10 11:15:23,559 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/13' [nl]>
2018-12-10 11:15:23,559 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/0' [en]>
2018-12-10 11:15:23,560 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127445/0' [fr]>
2018-12-10 11:15:23,560 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/1' [en]>
2018-12-10 11:15:23,560 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/2' [en]>
2018-12-10 11:15:23,560 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/3' [en]>
2018-12-10 11:15:23,560 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/4' [en]>
2018-12-10 11:15:23,561 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/5' [en]>
2018-12-10 11:15:23,561 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127445/6' [it]>
2018-12-10 11:15:23,561 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127445/7' [it]>
2018-12-10 11:15:23,561 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127445/8' [pt-BR]>
2018-12-10 11:15:23,561 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127445/9' [fr]>
2018-12-10 11:15:23,562 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127445/10' [nl]>
2018-12-10 11:15:23,562 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127445/11' [nl]>
2018-12-10 11:15:23,562 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127445/12' [nl]>
2018-12-10 11:15:23,562 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/0' [en]>
2018-12-10 11:15:23,562 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127546/0' [fr]>
2018-12-10 11:15:23,562 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/1' [en]>
2018-12-10 11:15:23,563 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/2' [en]>
2018-12-10 11:15:23,563 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/3' [en]>
2018-12-10 11:15:23,563 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/4' [en]>
2018-12-10 11:15:23,563 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/5' [en]>
2018-12-10 11:15:23,563 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127546/6' [it]>
2018-12-10 11:15:23,563 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127546/7' [it]>
2018-12-10 11:15:23,564 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127546/8' [pt-BR]>
2018-12-10 11:15:23,564 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127546/9' [pt-BR]>
2018-12-10 11:15:23,564 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/10' [en]>
2018-12-10 11:15:23,564 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127546/11' [fr]>
2018-12-10 11:15:23,564 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127546/12' [nl]>
2018-12-10 11:15:23,565 DEBUG    Found subtitle <Addic7edSubtitle 'updated/35/127546/13' [bg]>
2018-12-10 11:15:23,565 DEBUG    Found subtitle <Addic7edSubtitle 'updated/35/127546/14' [bg]>
2018-12-10 11:15:23,565 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/0' [en]>
2018-12-10 11:15:23,565 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127753/0' [fr]>
2018-12-10 11:15:23,565 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/1' [en]>
2018-12-10 11:15:23,565 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127753/2' [it]>
2018-12-10 11:15:23,566 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127753/3' [it]>
2018-12-10 11:15:23,566 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127753/4' [it]>
2018-12-10 11:15:23,566 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/5' [en]>
2018-12-10 11:15:23,566 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/6' [en]>
2018-12-10 11:15:23,566 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/7' [en]>
2018-12-10 11:15:23,566 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/8' [en]>
2018-12-10 11:15:23,567 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127753/9' [nl]>
2018-12-10 11:15:23,567 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127753/10' [fr]>
2018-12-10 11:15:23,567 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127753/11' [pt-BR]>
2018-12-10 11:15:23,567 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/0' [en]>
2018-12-10 11:15:23,567 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127985/0' [fr]>
2018-12-10 11:15:23,568 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/1' [en]>
2018-12-10 11:15:23,568 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/2' [en]>
2018-12-10 11:15:23,568 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/3' [en]>
2018-12-10 11:15:23,568 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/4' [en]>
2018-12-10 11:15:23,568 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/5' [en]>
2018-12-10 11:15:23,568 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127985/6' [it]>
2018-12-10 11:15:23,569 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127985/7' [it]>
2018-12-10 11:15:23,569 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127985/8' [fr]>
2018-12-10 11:15:23,569 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127985/9' [nl]>
2018-12-10 11:15:23,569 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/0' [en]>
2018-12-10 11:15:23,569 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/1' [en]>
2018-12-10 11:15:23,569 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128225/1' [fr]>
2018-12-10 11:15:23,570 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/2' [en]>
2018-12-10 11:15:23,570 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/3' [en]>
2018-12-10 11:15:23,570 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/4' [en]>
2018-12-10 11:15:23,570 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128225/5' [it]>
2018-12-10 11:15:23,570 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128225/6' [it]>
2018-12-10 11:15:23,570 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128225/7' [fr]>
2018-12-10 11:15:23,571 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128225/8' [fr]>
2018-12-10 11:15:23,571 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/128225/9' [nl]>
2018-12-10 11:15:23,571 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/0' [en]>
2018-12-10 11:15:23,571 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/1' [en]>
2018-12-10 11:15:23,571 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/2' [en]>
2018-12-10 11:15:23,572 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128758/2' [fr]>
2018-12-10 11:15:23,572 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/3' [en]>
2018-12-10 11:15:23,572 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128758/4' [it]>
2018-12-10 11:15:23,572 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128758/5' [it]>
2018-12-10 11:15:23,572 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/128758/6' [nl]>
2018-12-10 11:15:23,572 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/0' [en]>
2018-12-10 11:15:23,573 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/1' [en]>
2018-12-10 11:15:23,573 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128982/1' [fr]>
2018-12-10 11:15:23,573 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/2' [en]>
2018-12-10 11:15:23,573 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/3' [en]>
2018-12-10 11:15:23,573 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128982/4' [it]>
2018-12-10 11:15:23,573 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128982/5' [it]>
2018-12-10 11:15:23,574 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/128982/6' [pt-BR]>
2018-12-10 11:15:23,574 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/128982/7' [nl]>
2018-12-10 11:15:23,574 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128982/8' [fr]>
2018-12-10 11:15:23,575 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128982/9' [fr]>
2018-12-10 11:15:23,575 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/0' [en]>
2018-12-10 11:15:23,575 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129221/0' [fr]>
2018-12-10 11:15:23,575 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/1' [en]>
2018-12-10 11:15:23,575 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/2' [en]>
2018-12-10 11:15:23,575 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/3' [en]>
2018-12-10 11:15:23,576 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/129221/4' [it]>
2018-12-10 11:15:23,576 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/5' [en]>
2018-12-10 11:15:23,576 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/6' [en]>
2018-12-10 11:15:23,576 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/129221/7' [pt-BR]>
2018-12-10 11:15:23,577 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129221/8' [nl]>
2018-12-10 11:15:23,577 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129221/9' [fr]>
2018-12-10 11:15:23,577 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/0' [en]>
2018-12-10 11:15:23,577 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/1' [en]>
2018-12-10 11:15:23,577 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129497/1' [fr]>
2018-12-10 11:15:23,577 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/2' [en]>
2018-12-10 11:15:23,578 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/3' [en]>
2018-12-10 11:15:23,578 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/129497/4' [it]>
2018-12-10 11:15:23,578 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/129497/5' [it]>
2018-12-10 11:15:23,578 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/129497/6' [pt-BR]>
2018-12-10 11:15:23,578 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/7' [en]>
2018-12-10 11:15:23,578 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/8' [en]>
2018-12-10 11:15:23,579 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129497/9' [nl]>
2018-12-10 11:15:23,579 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129497/10' [fr]>
2018-12-10 11:15:23,579 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129497/11' [fr]>
2018-12-10 11:15:23,579 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/0' [en]>
2018-12-10 11:15:23,579 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/1' [en]>
2018-12-10 11:15:23,580 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129961/1' [fr]>
2018-12-10 11:15:23,580 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/2' [en]>
2018-12-10 11:15:23,580 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/3' [en]>
2018-12-10 11:15:23,580 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/4' [en]>
2018-12-10 11:15:23,581 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/129961/5' [pt-BR]>
2018-12-10 11:15:23,581 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129961/6' [nl]>
2018-12-10 11:15:23,581 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129961/7' [fr]>
2018-12-10 11:15:23,581 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129961/8' [nl]>
2018-12-10 11:15:23,581 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129961/9' [fr]>
2018-12-10 11:15:23,582 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/0' [en]>
2018-12-10 11:15:23,582 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/1' [en]>
2018-12-10 11:15:23,582 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/130254/1' [fr]>
2018-12-10 11:15:23,582 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/2' [en]>
2018-12-10 11:15:23,582 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/3' [en]>
2018-12-10 11:15:23,583 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/130254/4' [pt-BR]>
2018-12-10 11:15:23,583 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/130254/5' [nl]>
2018-12-10 11:15:23,583 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/130254/6' [nl]>
2018-12-10 11:15:23,583 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/130254/7' [fr]>
2018-12-10 11:15:23,583 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/130254/8' [fr]>
2018-12-10 11:15:23,740 DEBUG    Running thread process
2018-12-10 11:15:23,740 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:24,740 DEBUG    Running thread process
2018-12-10 11:15:24,740 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:25,740 DEBUG    Running thread process
2018-12-10 11:15:25,740 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:26,740 DEBUG    Running thread process
2018-12-10 11:15:26,740 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:27,740 DEBUG    Running thread process
2018-12-10 11:15:27,740 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:28,745 DEBUG    Running thread process
2018-12-10 11:15:28,745 DEBUG    Cannot get wanted queue lock, skipping
2018-12-10 11:15:28,747 DEBUG    Using episode min match score: 337
2018-12-10 11:15:29,412 INFO     No subtitle found with the required min match score for video
2018-12-10 11:15:29,412 INFO     Finished round of subtitle checking
2018-12-10 11:15:29,412 DEBUG    Releasing wanted queue lock
2018-12-10 11:15:29,745 DEBUG    Running thread process
2018-12-10 11:15:29,745 DEBUG    Getting wanted queue lock
2018-12-10 11:15:29,745 DEBUG    Checking internet connection
2018-12-10 11:15:29,746 DEBUG    Connecting to url: https://raw.github.com/h3llrais3r/Auto-Subliminal/master/autosubliminal/version.py
2018-12-10 11:15:29,821 DEBUG    Broadcasting websocket message: {'message_type': 'event', 'event': {'event_type': 'HOME_PAGE_RELOAD'}}
2018-12-10 11:15:30,074 INFO     Checking version
2018-12-10 11:15:30,074 DEBUG    Local version: 2.6
2018-12-10 11:15:30,074 DEBUG    Connecting to url: https://raw.github.com/h3llrais3r/Auto-Subliminal/master/autosubliminal/version.py
2018-12-10 11:15:30,243 DEBUG    Remote version: StrictVersion ('2.6')
2018-12-10 11:15:30,243 INFO     Version up to date
2018-12-10 11:15:30,243 DEBUG    Releasing wanted queue lock
2018-12-10 11:16:38,101 INFO     Searching for an individual subtitle
2018-12-10 11:16:38,101 DEBUG    Getting wanted queue lock
2018-12-10 11:16:38,102 INFO     Searching subtitles with providers: addic7ed, addic7ed_random_user_agent, legendastv, opensubtitles, podnapisi, shooter, thesubdb, tvsubtitles
2018-12-10 11:16:38,102 INFO     Searching subtitles for video: W:\Videos\TV Shows\Orville\Orville - Season 1\The.Orville.S01E06.Krill.720p.AMZN.WEBRip.DDP5.1.H.264-NTb.mkv
2018-12-10 11:16:38,102 INFO     Scanning video
2018-12-10 11:16:39,140 INFO     Refining episode video with custom name mappings
2018-12-10 11:16:39,141 DEBUG    Using episode min match score: 330
2018-12-10 11:16:39,141 INFO     Searching for en subtitles
2018-12-10 11:16:39,141 DEBUG    Searching for all subtitles for video
2018-12-10 11:16:39,637 DEBUG    Using random user agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.75 Safari/537.36
2018-12-10 11:16:39,642 DEBUG    Getting show id
2018-12-10 11:16:39,642 INFO     Getting the page of show id 6391, season 1
2018-12-10 11:16:40,107 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/0' [en]>
2018-12-10 11:16:40,107 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127300/0' [fr]>
2018-12-10 11:16:40,107 DEBUG    Ignoring subtitle with status 12.22% Completed
2018-12-10 11:16:40,107 DEBUG    Ignoring subtitle with status 0.00% Completed
2018-12-10 11:16:40,108 DEBUG    Found subtitle <Addic7edSubtitle 'updated/35/127300/0' [bg]>
2018-12-10 11:16:40,108 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/1' [en]>
2018-12-10 11:16:40,108 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127300/2' [it]>
2018-12-10 11:16:40,108 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/3' [en]>
2018-12-10 11:16:40,108 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127300/4' [en]>
2018-12-10 11:16:40,109 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127300/5' [fr]>
2018-12-10 11:16:40,109 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127300/6' [pt-BR]>
2018-12-10 11:16:40,109 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127300/7' [pt-BR]>
2018-12-10 11:16:40,109 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127300/8' [pt-BR]>
2018-12-10 11:16:40,109 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127300/9' [it]>
2018-12-10 11:16:40,109 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/10' [nl]>
2018-12-10 11:16:40,110 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/11' [nl]>
2018-12-10 11:16:40,110 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/12' [nl]>
2018-12-10 11:16:40,110 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127300/13' [nl]>
2018-12-10 11:16:40,110 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/0' [en]>
2018-12-10 11:16:40,110 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127445/0' [fr]>
2018-12-10 11:16:40,110 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/1' [en]>
2018-12-10 11:16:40,111 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/2' [en]>
2018-12-10 11:16:40,111 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/3' [en]>
2018-12-10 11:16:40,111 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/4' [en]>
2018-12-10 11:16:40,111 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127445/5' [en]>
2018-12-10 11:16:40,111 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127445/6' [it]>
2018-12-10 11:16:40,111 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127445/7' [it]>
2018-12-10 11:16:40,112 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127445/8' [pt-BR]>
2018-12-10 11:16:40,112 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127445/9' [fr]>
2018-12-10 11:16:40,112 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127445/10' [nl]>
2018-12-10 11:16:40,112 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127445/11' [nl]>
2018-12-10 11:16:40,113 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127445/12' [nl]>
2018-12-10 11:16:40,113 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/0' [en]>
2018-12-10 11:16:40,113 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127546/0' [fr]>
2018-12-10 11:16:40,114 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/1' [en]>
2018-12-10 11:16:40,114 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/2' [en]>
2018-12-10 11:16:40,114 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/3' [en]>
2018-12-10 11:16:40,114 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/4' [en]>
2018-12-10 11:16:40,114 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/5' [en]>
2018-12-10 11:16:40,115 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127546/6' [it]>
2018-12-10 11:16:40,115 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127546/7' [it]>
2018-12-10 11:16:40,115 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127546/8' [pt-BR]>
2018-12-10 11:16:40,115 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127546/9' [pt-BR]>
2018-12-10 11:16:40,115 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127546/10' [en]>
2018-12-10 11:16:40,116 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127546/11' [fr]>
2018-12-10 11:16:40,116 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127546/12' [nl]>
2018-12-10 11:16:40,116 DEBUG    Found subtitle <Addic7edSubtitle 'updated/35/127546/13' [bg]>
2018-12-10 11:16:40,116 DEBUG    Found subtitle <Addic7edSubtitle 'updated/35/127546/14' [bg]>
2018-12-10 11:16:40,117 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/0' [en]>
2018-12-10 11:16:40,117 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127753/0' [fr]>
2018-12-10 11:16:40,117 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/1' [en]>
2018-12-10 11:16:40,117 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127753/2' [it]>
2018-12-10 11:16:40,117 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127753/3' [it]>
2018-12-10 11:16:40,117 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127753/4' [it]>
2018-12-10 11:16:40,118 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/5' [en]>
2018-12-10 11:16:40,118 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/6' [en]>
2018-12-10 11:16:40,118 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/7' [en]>
2018-12-10 11:16:40,118 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127753/8' [en]>
2018-12-10 11:16:40,118 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127753/9' [nl]>
2018-12-10 11:16:40,119 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127753/10' [fr]>
2018-12-10 11:16:40,119 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/127753/11' [pt-BR]>
2018-12-10 11:16:40,119 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/0' [en]>
2018-12-10 11:16:40,119 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127985/0' [fr]>
2018-12-10 11:16:40,119 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/1' [en]>
2018-12-10 11:16:40,119 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/2' [en]>
2018-12-10 11:16:40,120 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/3' [en]>
2018-12-10 11:16:40,120 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/4' [en]>
2018-12-10 11:16:40,120 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/127985/5' [en]>
2018-12-10 11:16:40,120 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127985/6' [it]>
2018-12-10 11:16:40,120 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/127985/7' [it]>
2018-12-10 11:16:40,121 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/127985/8' [fr]>
2018-12-10 11:16:40,121 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/127985/9' [nl]>
2018-12-10 11:16:40,121 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/0' [en]>
2018-12-10 11:16:40,121 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/1' [en]>
2018-12-10 11:16:40,121 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128225/1' [fr]>
2018-12-10 11:16:40,121 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/2' [en]>
2018-12-10 11:16:40,122 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/3' [en]>
2018-12-10 11:16:40,122 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128225/4' [en]>
2018-12-10 11:16:40,122 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128225/5' [it]>
2018-12-10 11:16:40,122 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128225/6' [it]>
2018-12-10 11:16:40,122 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128225/7' [fr]>
2018-12-10 11:16:40,122 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128225/8' [fr]>
2018-12-10 11:16:40,123 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/128225/9' [nl]>
2018-12-10 11:16:40,123 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/0' [en]>
2018-12-10 11:16:40,123 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/1' [en]>
2018-12-10 11:16:40,123 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/2' [en]>
2018-12-10 11:16:40,123 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128758/2' [fr]>
2018-12-10 11:16:40,124 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128758/3' [en]>
2018-12-10 11:16:40,124 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128758/4' [it]>
2018-12-10 11:16:40,124 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128758/5' [it]>
2018-12-10 11:16:40,124 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/128758/6' [nl]>
2018-12-10 11:16:40,124 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/0' [en]>
2018-12-10 11:16:40,124 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/1' [en]>
2018-12-10 11:16:40,125 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128982/1' [fr]>
2018-12-10 11:16:40,125 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/2' [en]>
2018-12-10 11:16:40,125 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/128982/3' [en]>
2018-12-10 11:16:40,125 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128982/4' [it]>
2018-12-10 11:16:40,126 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/128982/5' [it]>
2018-12-10 11:16:40,126 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/128982/6' [pt-BR]>
2018-12-10 11:16:40,126 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/128982/7' [nl]>
2018-12-10 11:16:40,126 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128982/8' [fr]>
2018-12-10 11:16:40,126 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/128982/9' [fr]>
2018-12-10 11:16:40,126 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/0' [en]>
2018-12-10 11:16:40,127 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129221/0' [fr]>
2018-12-10 11:16:40,127 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/1' [en]>
2018-12-10 11:16:40,127 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/2' [en]>
2018-12-10 11:16:40,127 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/3' [en]>
2018-12-10 11:16:40,127 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/129221/4' [it]>
2018-12-10 11:16:40,127 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/5' [en]>
2018-12-10 11:16:40,128 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129221/6' [en]>
2018-12-10 11:16:40,128 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/129221/7' [pt-BR]>
2018-12-10 11:16:40,128 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129221/8' [nl]>
2018-12-10 11:16:40,128 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129221/9' [fr]>
2018-12-10 11:16:40,128 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/0' [en]>
2018-12-10 11:16:40,128 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/1' [en]>
2018-12-10 11:16:40,129 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129497/1' [fr]>
2018-12-10 11:16:40,129 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/2' [en]>
2018-12-10 11:16:40,129 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/3' [en]>
2018-12-10 11:16:40,129 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/129497/4' [it]>
2018-12-10 11:16:40,129 DEBUG    Found subtitle <Addic7edSubtitle 'updated/7/129497/5' [it]>
2018-12-10 11:16:40,130 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/129497/6' [pt-BR]>
2018-12-10 11:16:40,130 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/7' [en]>
2018-12-10 11:16:40,130 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129497/8' [en]>
2018-12-10 11:16:40,130 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129497/9' [nl]>
2018-12-10 11:16:40,130 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129497/10' [fr]>
2018-12-10 11:16:40,131 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129497/11' [fr]>
2018-12-10 11:16:40,131 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/0' [en]>
2018-12-10 11:16:40,131 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/1' [en]>
2018-12-10 11:16:40,131 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129961/1' [fr]>
2018-12-10 11:16:40,131 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/2' [en]>
2018-12-10 11:16:40,132 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/3' [en]>
2018-12-10 11:16:40,132 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/129961/4' [en]>
2018-12-10 11:16:40,132 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/129961/5' [pt-BR]>
2018-12-10 11:16:40,132 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129961/6' [nl]>
2018-12-10 11:16:40,132 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129961/7' [fr]>
2018-12-10 11:16:40,133 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/129961/8' [nl]>
2018-12-10 11:16:40,133 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/129961/9' [fr]>
2018-12-10 11:16:40,133 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/0' [en]>
2018-12-10 11:16:40,133 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/1' [en]>
2018-12-10 11:16:40,134 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/130254/1' [fr]>
2018-12-10 11:16:40,134 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/2' [en]>
2018-12-10 11:16:40,134 DEBUG    Found subtitle <Addic7edSubtitle 'updated/1/130254/3' [en]>
2018-12-10 11:16:40,134 DEBUG    Found subtitle <Addic7edSubtitle 'updated/10/130254/4' [pt-BR]>
2018-12-10 11:16:40,134 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/130254/5' [nl]>
2018-12-10 11:16:40,134 DEBUG    Found subtitle <Addic7edSubtitle 'updated/17/130254/6' [nl]>
2018-12-10 11:16:40,135 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/130254/7' [fr]>
2018-12-10 11:16:40,136 DEBUG    Found subtitle <Addic7edSubtitle 'updated/8/130254/8' [fr]>
2018-12-10 11:16:44,164 INFO     Found 21 subtitles for video
2018-12-10 11:16:44,509 INFO     Downloading subtitle <Addic7edSubtitle 'updated/1/128225/0' [en]>
2018-12-10 11:16:45,176 INFO     Downloading subtitle <Addic7edSubtitle 'updated/1/128225/1' [en]>
2018-12-10 11:16:45,692 INFO     Downloading subtitle <Addic7edSubtitle 'updated/1/128225/2' [en]>
2018-12-10 11:16:46,221 INFO     Downloading subtitle <Addic7edSubtitle 'updated/1/128225/3' [en]>
2018-12-10 11:16:46,723 INFO     Downloading subtitle <Addic7edSubtitle 'updated/1/128225/4' [en]>
2018-12-10 11:16:52,205 DEBUG    Getting supported releases
2018-12-10 11:16:52,205 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,206 DEBUG    Getting supported releases
2018-12-10 11:16:52,206 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,206 DEBUG    Getting supported releases
2018-12-10 11:16:52,206 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,207 DEBUG    Getting supported releases
2018-12-10 11:16:52,207 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,207 DEBUG    Getting supported releases
2018-12-10 11:16:52,207 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,208 DEBUG    Getting supported releases
2018-12-10 11:16:52,208 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,209 DEBUG    Getting supported releases
2018-12-10 11:16:52,209 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,209 DEBUG    Getting supported releases
2018-12-10 11:16:52,209 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,210 DEBUG    Getting supported releases
2018-12-10 11:16:52,210 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,210 DEBUG    Getting supported releases
2018-12-10 11:16:52,210 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,211 DEBUG    Getting supported releases
2018-12-10 11:16:52,211 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,212 DEBUG    Getting supported releases
2018-12-10 11:16:52,212 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,212 DEBUG    Getting supported releases
2018-12-10 11:16:52,212 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,213 DEBUG    Getting supported releases
2018-12-10 11:16:52,213 DEBUG    Constructing 'playvideo://' url
2018-12-10 11:16:52,214 DEBUG    Releasing wanted queue lock
2018-12-10 11:16:57,168 INFO     Saving an individual subtitle
2018-12-10 11:16:57,169 DEBUG    Getting wanted queue lock
2018-12-10 11:16:57,169 DEBUG    Getting wanted subtitle
2018-12-10 11:16:57,170 DEBUG    Constructing the download item
2018-12-10 11:16:57,170 DEBUG    Download page link: http://www.opensubtitles.org/en/subtitles/7124076/sid-TIXraMA0OOL3r3DMFyECnOY2Haa/the-orville-krill-en
2018-12-10 11:16:57,170 DEBUG    Download item: <autosubliminal.core.item.DownloadItem object at 0x000000000B80A588>
2018-12-10 11:16:57,170 DEBUG    Saving subtitle
2018-12-10 11:16:57,170 ERROR    Download item is not complete, skipping
2018-12-10 11:16:57,171 DEBUG    Releasing wanted queue lock
2018-12-10 11:17:11,435 INFO     Stopping
2018-12-10 11:17:11,435 INFO     Stopping threads
2018-12-10 11:17:11,435 INFO     Stopping thread DiskScanner
2018-12-10 11:17:11,765 INFO     Stopping thread SubChecker
2018-12-10 11:17:12,422 INFO     Stopping thread VersionChecker
2018-12-10 11:17:13,249 INFO     Stopping thread WebSocketBroadCaster
2018-12-10 11:17:14,123 INFO     Exiting CherryPy webserver
2018-12-10 11:17:19,903 INFO     Exiting PID: 3804

And here's the contents of the Command Prompt that hosted the python session:

C:\Python32\Auto-Subliminal-master>python AutoSubliminal.py
INFO: Initializing variables and loading config.
INFO: The webserver section is started on 0.0.0.0:8083.
INFO: The webserver is started without authentication.
INFO: Starting output to log.
INFO: Bye.
[10/Dec/2018:11:15:19] ENGINE Bus STARTING
[10/Dec/2018:11:15:19] ENGINE Starting WebSocket processing
[10/Dec/2018:11:15:19] ENGINE Serving on http://0.0.0.0:8083
[10/Dec/2018:11:15:19] ENGINE Bus STARTED
127.0.0.1 - - [10/Dec/2018:11:15:21] "GET / HTTP/1.1" 303 98 "" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/53
7.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:15:21] "GET /home/ HTTP/1.1" 200 29777 "" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleW
ebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:15:21] "GET /css/vendor.min.css?v=1ab0e7b2-9b4b-4d60-a49d-1ae8c5026f8f HTTP/1.1" 200 17729
3 "http://localhost:8083/home/" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/
70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:15:21] "GET /css/autosubliminal.css?v=1ab0e7b2-9b4b-4d60-a49d-1ae8c5026f8f HTTP/1.1" 200 1
1444 "http://localhost:8083/home/" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chro
me/70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:15:21] "GET /js/vendor.min.js?v=1ab0e7b2-9b4b-4d60-a49d-1ae8c5026f8f HTTP/1.1" 200 271316
"http://localhost:8083/home/" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70
.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:15:21] "GET /js/autosubliminal.js?v=1ab0e7b2-9b4b-4d60-a49d-1ae8c5026f8f HTTP/1.1" 200 794
0 "http://localhost:8083/home/" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/
70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:15:21] "GET /js/home.js?v=1ab0e7b2-9b4b-4d60-a49d-1ae8c5026f8f HTTP/1.1" 200 7837 "http://
localhost:8083/home/" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.
110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:15:22] "GET /system/websocket HTTP/1.1" 101 - "" "Mozilla/5.0 (Windows NT 6.1; Win64; x64)
 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36"
2018-12-10 11:16:44,505 ERROR Unexpected error in provider 'addic7ed', discarding it
Traceback (most recent call last):
  File "C:\Python32\Auto-Subliminal-master\lib\subliminal\core.py", line 199, in download_subtitle
    self[subtitle.provider_name].download_subtitle(subtitle)
  File "C:\Python32\Auto-Subliminal-master\lib\subliminal\providers\addic7ed.py", line 319, in download_subtitle
    raise DownloadLimitExceeded
subliminal.exceptions.DownloadLimitExceeded
2018-12-10 11:16:51,473 ERROR Unexpected error in provider 'tvsubtitles', discarding it
Traceback (most recent call last):
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\connectionpool.py", line 600, in urlopen
    chunked=chunked)
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\connectionpool.py", line 384, in _make_request
    six.raise_from(e, None)
  File "<string>", line 2, in raise_from
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\connectionpool.py", line 380, in _make_request
    httplib_response = conn.getresponse()
  File "C:\Python37\lib\http\client.py", line 1321, in getresponse
    response.begin()
  File "C:\Python37\lib\http\client.py", line 296, in begin
    version, status, reason = self._read_status()
  File "C:\Python37\lib\http\client.py", line 257, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "C:\Python37\lib\socket.py", line 589, in readinto
    return self._sock.recv_into(b)
ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by the remote host

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Python32\Auto-Subliminal-master\lib\requests\adapters.py", line 445, in send
    timeout=timeout
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\connectionpool.py", line 638, in urlopen
    _stacktrace=sys.exc_info()[2])
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\util\retry.py", line 367, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\packages\six.py", line 685, in reraise
    raise value.with_traceback(tb)
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\connectionpool.py", line 600, in urlopen
    chunked=chunked)
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\connectionpool.py", line 384, in _make_request
    six.raise_from(e, None)
  File "<string>", line 2, in raise_from
  File "C:\Python32\Auto-Subliminal-master\lib\urllib3\connectionpool.py", line 380, in _make_request
    httplib_response = conn.getresponse()
  File "C:\Python37\lib\http\client.py", line 1321, in getresponse
    response.begin()
  File "C:\Python37\lib\http\client.py", line 296, in begin
    version, status, reason = self._read_status()
  File "C:\Python37\lib\http\client.py", line 257, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "C:\Python37\lib\socket.py", line 589, in readinto
    return self._sock.recv_into(b)
urllib3.exceptions.ProtocolError: ('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcib
ly closed by the remote host', None, 10054, None))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Python32\Auto-Subliminal-master\lib\subliminal\core.py", line 199, in download_subtitle
    self[subtitle.provider_name].download_subtitle(subtitle)
  File "C:\Python32\Auto-Subliminal-master\lib\subliminal\providers\tvsubtitles.py", line 218, in download_subtitle
    r = self.session.get(self.server_url + 'download-%d.html' % subtitle.subtitle_id, timeout=10)
  File "C:\Python32\Auto-Subliminal-master\lib\requests\sessions.py", line 525, in get
    return self.request('GET', url, **kwargs)
  File "C:\Python32\Auto-Subliminal-master\lib\requests\sessions.py", line 512, in request
    resp = self.send(prep, **send_kwargs)
  File "C:\Python32\Auto-Subliminal-master\lib\requests\sessions.py", line 644, in send
    history = [resp for resp in gen] if allow_redirects else []
  File "C:\Python32\Auto-Subliminal-master\lib\requests\sessions.py", line 644, in <listcomp>
    history = [resp for resp in gen] if allow_redirects else []
  File "C:\Python32\Auto-Subliminal-master\lib\requests\sessions.py", line 222, in resolve_redirects
    **adapter_kwargs
  File "C:\Python32\Auto-Subliminal-master\lib\requests\sessions.py", line 622, in send
    r = adapter.send(request, **kwargs)
  File "C:\Python32\Auto-Subliminal-master\lib\requests\adapters.py", line 495, in send
    raise ConnectionError(err, request=request)
requests.exceptions.ConnectionError: ('Connection aborted.', ConnectionResetError(10054, 'An existing connection was for
cibly closed by the remote host', None, 10054, None))
127.0.0.1 - - [10/Dec/2018:11:16:52] "GET /home/searchSubtitle/0/en HTTP/1.1" 200 62829 "http://localhost:8083/home/" "M
ozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:16:52] "GET /js/home-manualsearch.js?v=1ab0e7b2-9b4b-4d60-a49d-1ae8c5026f8f HTTP/1.1" 200
3313 "http://localhost:8083/home/" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chro
me/70.0.3538.110 Safari/537.36"
2018-12-10 11:16:57,170 ERROR Download item is not complete, skipping
127.0.0.1 - - [10/Dec/2018:11:16:57] "GET /home/saveSubtitle/0/11 HTTP/1.1" 200 113 "http://localhost:8083/home/" "Mozil
la/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:17:09] "GET /system/shutdown HTTP/1.1" 200 10672 "http://localhost:8083/home/" "Mozilla/5.
0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36"
127.0.0.1 - - [10/Dec/2018:11:17:09] "GET /system/websocket HTTP/1.1" 101 - "" "Mozilla/5.0 (Windows NT 6.1; Win64; x64)
 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36"
[10/Dec/2018:11:17:14] ENGINE Bus STOPPING
[10/Dec/2018:11:17:19] ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('0.0.0.0', 8083)) shut down
[10/Dec/2018:11:17:19] ENGINE Terminating WebSocket processing
[10/Dec/2018:11:17:19] ENGINE Bus STOPPED
[10/Dec/2018:11:17:19] ENGINE Bus EXITING
[10/Dec/2018:11:17:19] ENGINE Bus EXITED

C:\Python32\Auto-Subliminal-master>

@h3llrais3r
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h3llrais3r commented Dec 11, 2018 •
edited

I think I found the problem, but please let me know first if my thoughts below are correct.
I assume that you have configured your application to use a language suffix (f.e. <episode_name>.en.srt) for your subtitles?

@h3llrais3r h3llrais3r added the bug label Dec 11, 2018
h3llrais3r added a commit that referenced this issue Dec 11, 2018
@h3llrais3r
Fix save subtitle when single==False
c70cf63 
Fixes #75
@h3llrais3r h3llrais3r mentioned this issue Dec 11, 2018
Merged
h3llrais3r added a commit that referenced this issue Dec 11, 2018
@h3llrais3r
Hotfix 2.6.1 (#79)
3ee886d 
* Fix save subtitle when single==False
Fixes #75

* Prepare version 2.6.1

* Fix PULL_REQUEST_TEMPLATE.md
@h3llrais3r
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Fixed with version 2.6.1.

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