6ie Thermostat compatibility issues

[peteretep]

Hello, I have recently had a 6ie mini thermostat installed in my kitchen alongside a 4ie for my bathroom.
The 4ie is working welll with this component.
So far I have been unable to connect the 6ie to my online warmup account. The android app seems to be very buggy!

Hopefully they will fix it soon - has anyone had success connecting a 6ie to their accound and using it with this Home Assistant component?

[tboothman]

I got mine to work, but it was pretty painful. The bugs i encountered were:
It won't connect to a wifi network with a SSID that is 32 characters
It won't connect to a wifi network with a password greater than 15 characters
You cannot choose room type 'living room' when adding the thermostat (their api expects living_room).

I've told warmup about all these bugs. Who knows if they'll fix them or not

[peteretep]

That's really good to know. How did you get the room to add, did you just use a different name or did you somehow interact with the api?
I have managed to connect the thermostat to the wifi (after figuring out the two wifi network bugs you mentioned) , but it fails at the add room part - it doesn't like kitchen and kitchen. Would love to get at the API documentation!

[tboothman]

I ran my phone's traffic through a proxy to see if i could see why the app was crashing. Their api returned this when i added the room:

{
  "status": "error",
  "errors": [{
    "errorCode": 0,
    "message": "Variable \"$rt\" got invalid value \"living room\"; Expected type RoomType; did you mean living_room?",
    "other": {
      "extensions": {
        "category": "graphql"
      },
      "locations": [{
        "line": 1,
        "column": 71
      }]
    }
  }]
}

So I just created the room with type kitchen, which i knew worked, then changed it back to living_room using the website https://my.warmup.com/home

[tboothman]

Interesting yours doesn't like kitchen/kitchen because that's the one I used for my first thermostat which added fine.

I followed https://null-byte.wonderhowto.com/how-to/use-charles-proxy-view-data-your-mobile-apps-send-receive-0185364/ for proxying the data - might be helpful. It's pretty terrible that the app crashes from unexpected responses rather than showing an error

[peteretep]

I am managing to get the data in charles proxy for the first few requests, but when I get to the add room page the phone doesn't seem to want to connect to the wifi network (limited connection). Any ideas?

[tboothman]

My phone started acting a little weird too after the first time charles closed itself. iirc I did some combination of restarting charles, reconnecting to the wifi network and accepting a little popup it gives you asking if you're ok with limited internet connection.

[peteretep]

yes it's something along those lines but I don't seem to be able to get it to reconnect to the wifi network without it complaining. I'm on the add room page and it's using my 3g network. If I manually reconnect to the wifi network the warmuip app complains of a network problem.
So frustrating!
Thanks for your help anyway.

[rct]

I got mine to work, but it was pretty painful. The bugs i encountered were:
It won't connect to a wifi network with a SSID that is 32 characters
It won't connect to a wifi network with a password greater than 15 characters
You cannot choose room type 'living room' when adding the thermostat (their api expects living_room).

I've told warmup about all these bugs. Who knows if they'll fix them or not

When I got my four 4ie thermostats in 2019, I reported a number of problems to Warmup. I don't think any of them got fixed. If I had purchased them directly, I would have returned them. (The builder's electrician bought and installed them with the floor elements.)

Related to wifi: The 4ie's on-screen keyboard is inexplicably missing the comma ','. Does the 6ie's keyboard have the comma?

I am however successfully using a WPA2 key that is longer than 15 characters with the 4ie.

[tboothman]

I've not seen an onscreen keyboard on the 6ie. You configure the wifi using the app

[peteretep]

I am in a similar position - the builder installed both the 4ie and the 6ie mini (which is exclusive to topps tiles apparently).
Absolute junk.
Does anyone know of a replacement thermostat that would work well with Home Assistant and a Warmup electric floor? If so maybe the long term best thing to do is save up for a replacement!

[sheppy]

Just an FYI - I have just installed a 6ie and used this addon and it appears in HA fine

[artmg]

Thanks @sheppy for confirming your positive testing - enjoy your warm feet this coming winter

[emtunc]

Just an FYI - I have just installed a 6ie and used this addon and it appears in HA fine

Cheers sheppy 😉 I have two 6ie's that I'm about to link up 🤞

[3ll3d00d]

I found another limitation, at least using the android app to configure it. Their support say the 6ie supports a password upto 125 chars long but I found it can't cope with an & in it