Roles/Needs Assessment and Trial of Airtable

[rfambro2]

Overview

In order to fill roles for the project team, we need to create and test methodology with our partner.

Action Items

• First draft of identification of roles
  • Scrape requirements from Generation Do
• Provide information required for role descriptions
  • Include necessary language to foster diversity recruitment
  • Use the Project Recruiting Needs Doc to understand necessary roles
  • Reviewing with Bonnie
• Second draft
  • Send to Abi for comment
• Get HfLA subject matter experts to vet Role doc for feedback
• Submit pilot request

Resources/Instructions

Civic Opportunity Project - Bonnie
Civic Opportunity Project - Ray
form for submitting people/role fulfillment
Generation Do Example
General Role Definitions HfLA

[rfambro2]

Phase 1 Roles (Prior to digital product development)

Position / Title:
Product Manager

Number of Positions
1

Description
The Product Manager is responsible for product planning and execution throughout the entirety of the Product Lifecycle. This includes: gathering and prioritizing product and stakeholder requirements, defining the product vision, and working closely with engineering, design, marketing and support to ensure product and stakeholder satisfaction goals are met. The Product Manager’s also ensures that the product supports HfLA's overall mission and goals.

Responsibilities

• Define the product strategy and roadmap
• Deliver PRD and MVP with prioritized features and corresponding justification
• Run beta and pilot programs with early-stage products and samples
• Knowledge sharing with other product leads

Qualifications

• Interest in defining and launching excellent products
• Interest working in a fast-paced collaborative environment
• Excellent written and verbal communication skills
• Technical background a plus but not required
• Interest in mastering excellent teamwork skills
• Influence cross-functional teams without formal authority

**Collaborates with **
Bonnie, HfLA Executive Director - on org related issues
Abidemi, Director of Product - on Product related issues or people

Position / Title:
Product Owner

Number of Positions
1

Description
The PO responsibilities include working closely with the product manager to prepare comprehensive action plans, including resources and timeframes. The product owner will perform various coordinating tasks including: scheduling, risk management, administrative duties, and project documentation. To succeed in this role, you will have or develop excellent time management and communication skills, as you’ll collaborate with stakeholders and internal teams to deliver results on deadlines.

Responsibilities

• Coordinate product management activities, resources, equipment and information
• Documentation management
• Onboarding Activities
• Skill Inventory - Related to identifying gaps in available skills within the Team and communicating the needs to the Product Manager
• Break projects into doable actions and collaborate with the Product Manager timeframes
• Liaise with stakeholders to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that stakeholders needs are met as projects evolve
• Monitor project progress and handle any issues that arise

Qualifications

• Experience or interest in business acumen and common related practices
• Ability to solve problems creatively
• Familiarity with project management software tools, methodologies, and best practices
• Experience or interest in seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Ability to complete projects according to outlined scope and timeline

**Collaborates with **
Ray, Product Manager

Position / Title:
UI Designer

Number of Positions
1

Description
The UI designer collaborates on defining requirements, visualizing, and creating graphics including illustrations and layouts. You’ll be the one to shape the visual aspects of the Civic Opportunity websites, product materials, exhibitions, and more. Your graphics should capture the attention of those who see them and communicate the right message.

Responsibilities

• Collaborate with Product on finalizing requirements
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas to the Project Team
• Collaborate on the Civic Opportunity Project website
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand with HfLA

Qualifications

• Some familiarity with design software (preferably Figma, Sketch or Photoshop) or a desire to learn
• A keen eye for aesthetics and details
• Willingness to keep team members informed of progress and availability

**Collaborates with **
Bonnie, HfLA Executive Director - on org related issues
Abidemi, Director of Product - on Product related issues or people
Ray, Product Manager - on Product related issues

Position / Title:
Business Analyst

Number of Positions
1

Description
The Business Analyst will work alongside the Product Manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Performing requirements analysis.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Performing user acceptance testing.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.

Qualifications

• Experience or interest in business analysis or a related field.
• Good analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Good technical/analytical skills or interest in developing this skillset.
• Excellent documentation skills.
• Experience or interest in creating detailed reports and giving presentations.
• Good planning, organizational, and time management skills.

**Collaborates with **
Bonnie, HfLA Executive Director - on org related issues
Abidemi, Director of Product - on Product related issues or people
Ray, Product Manager - on Product related issues

Position / Title:
Content Writer

Number of Positions
1

Description
We need a Content Writer who can connect with our customer base through multiple channels. In this role, you'll be responsible for creating marketing materials, product descriptions, and direct email. We are looking for a candidate who is creative, innovative, and able to easily adapt to rapid changes in stakeholder preferences. This role will get to work in a collaborative environment and use data to make marketing decisions.

Responsibilities

• Write clearly with the voice of the project
• Interpret copywriting briefs to understand project requirements
• Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages)
• Edit and proofread copy as needed
• Use HfLA mission and SEO principles to maximize copy’s reach
• Source images and other content needed for marketing material

Qualifications

• Interest and organic knack for writing
• Writing, editing and proofreading skills
• Strong research skills
• Creative-minded with a sense of humor
• Collaborative spirit
• Willingness to keep team members informed of progress and availability

[rfambro2]

@ExperimentsInHonesty @abi-a - Is this needs assessment for the Civic Opportunity project team? Or is this the criteria for any team needs within HfLA?

[rfambro2]

@ExperimentsInHonesty @abi-a - Please take a look at the Phase 1 role descriptions and provide comment.

[ExperimentsInHonesty]

@rfambro2 The write ups are good. I think we can make some additional revisions/additons. Let's setup a working meeting. I'll send you a slack message to coordinate.

[ExperimentsInHonesty]

List all fields below in a numbered list. Get the fields from here

[rfambro2]

1. What is the name of your organization?
2. What is your website?
3. Who should we contact for further inquiries? Please share at least an email, and a phone number if possible.
4. What does your organization do? Please share a description or mission statement of your organization here.
5. When did you start? How big are you right now (This helps us get a sense of how structured students should expect their projects to be)?
6. My organization is...(Please check all that apply)

• Nonprofit
• Listed in the GuideStar directory
• Startup
• IRS tax-exempt
• Project that started in the aftermath of COVID
• Established company
• Startup backed a incubator (which one?)
• YCombinator startup
• None

7. Do you believe your organization is adapted for remote work? What kind of structure should students expect if they decide to work with you?
8. Can you provide compensation for the students? We also promote nonpaid opportunities, but we can't guarantee matches for them.
9. Has your organization worked with students before? Was it for a similar project? Was it recently, or a long time ago? How many were there?
10. Once we connect you with talented students, what will the vetting process be like? By when are you trying to make a hire? Will there be interviews?
11. How many interns are you looking for this summer? How many have you already hired?
12. How many distinct roles do you want to post (You can hire multiple people for each role)?

• One
• Two
• Three

13. Position 1 - What's the title? Eg: social media manager.
14. Position 1 - Describe the job. A short (eg. 4 sentences) description of the position, what is attractive about it, etc.
15. Position 1 - What is the commitment?

• Part-time
• Full-time

16. Position 1 - What are the responsibilities? A few bullet points of the deliverables, day-to-day activities, level of communication/commitment, and expectations of an ideal candidate.
17. Position 1 - What qualifications are you looking for? A few bullet points of the deliverables and expectations of an ideal candidate.
18. Please attach any documents you may have about these positions. We will share this with students, so PDF files are best.

• Attach file

19. Any other important information we didn't cover?
20. How did you hear about Generation Do? This helps us allocate our resources.

[ExperimentsInHonesty]

All the current info is in this doc. It has a few todo items

To Do Items
@rfambro2

• to write the scope paragraph
• Identify other organizational roles - see spreadsheet

@abi-a

• Is UX researcher covered already (compare descriptions)
• Add wording for BA

[rfambro2]

@ExperimentsInHonesty - I've taken a stab at the scope paragraph and the additional org roles. Let me know what you think. See doc here.

[ExperimentsInHonesty]

@rfambro2 looking good. Here is the latest to items

Ray
Edit Content Strategist/Writer
First draft of missing role descriptions
Copy Role descriptions to Role Summaries
Abi
Is UX researcher covered already (compare descriptions)
Add wording for BA

[rfambro2]

@ExperimentsInHonesty @abi-a - I've taken a stab at completing the items on my To-Do list for the Role Definitions doc. Take a look and let me know what you think.

[ExperimentsInHonesty]

Marketing intern from collabathon project https://docs.google.com/document/d/1BeAt9m4gJuqyhXHnPtFITrRoH0guEP7LrXfQbkwgalE/edit

DO NOT EDIT THIS DOC DIRECTLY. MAKE A COPY INTO OUR FOLDER

[ExperimentsInHonesty]

social media manager (needs a rewrite for our purposes) https://docs.google.com/document/d/1xSeSb-oZeCF0tz4JuSpDFsOui73WxaAeZ892ORPQt6A/edit#

+them running the Community of Practice meeting

DO NOT EDIT THIS DOC DIRECTLY. MAKE A COPY INTO OUR FOLDER

[rfambro2]

@ExperimentsInHonesty See separate doc for Digital Marketing roles here for review:

General Role Definitions HfLA - Digital Marketing

I've also added a doc for Data Science roles and have shared it with the Data Science Slack Group.
General Role Definitions HfLA - Data Science

Do we have groups for UX/UI and Engineers? If so, let me know who I should send those roles to for review.

[rfambro2]

@ExperimentsInHonesty - I've updated the Digital Marketing Manager summary. Please review/comment.

[rfambro2]

I will make additional version for use on LinkedIn/Indeed.

[rfambro2]

@ExperimentsInHonesty - See my proposed LinkedIn description below for your review:

Digital Marketing Manager (Volunteer)

We are looking for a creative Digital Marketing Manager to lead our marketing team. With this position, our goal is to help grow Hack for LA’s brand influence locally while also increasing online presence and awareness. Duties will include planning and iterating our digital marketing campaigns across all digital networks, and monitoring interns during the implementation process. The ideal candidate is someone with experience in marketing, art direction, and social media management.

Hack For LA brings together civic-minded technologists to build digital products, programs and services with community partners and local government to address issues in the LA region. This is done by using the web as a platform for local government and community service.

Responsibilities

• Design and oversee all aspects of our digital marketing department including email, and display advertising campaigns.
• Collaborate to create a marketing database.
• Develop and monitor campaign budgets.
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance (KPIs).
• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team and leadership to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.

Basic Qualifications

• Experience in Marketing or relevant fields.
• In-depth knowledge of various social media platforms, best practices, and website analytics.
• Excellent understanding of slide deck creation.
• Highly creative with analytical abilities.
• Outstanding communication and interpersonal skills.
• Up-to-date on the latest trends and technologies in digital marketing.

About Hack for LA
We bring together civic-minded volunteers to build digital products, programs and services with community partners and local government to address issues in the Los Angeles region. Hack for LA is a project of Code for America and is its official Los Angeles chapter.
Upon starting this vision in 2015, we now have 20 project teams with many stakeholders ranging from the LA Department of Transportation (Sustainable Cities) to Point Source Youth (Youth Homelessness).

Seniority Level
Mid-Senior level

Industry
Non Profit, Civic Tech, Information Technology & Services, Computer Software, Internet

Employment Type
Part-Time (Remote)

Job Functions
Marketing, Sales

[ExperimentsInHonesty]

Final determination with GenDo is that the platform works if you post your jobs and let them send to anyone who has said non profit. Additionally short term has seemed to work better. And we should setup the automated url for posting per role and then based on who is interested we hold a specific onboarding.
Steps

• Make urls for roles
• submit request to gen do via form urls
• email our GenDo contact to let them know its there
• Wait for url for people who respond (ask for it in 48 hours if not received)
• Check daily, and send a response letting them know the date of our next onboarding, and asking them if that dosent work to let us know their availability.
• then schedule onboarding with those that reply.
• hold onboarding sessions and then place them where they need to go.
• note: special projects coordinators onboarding every friday at 9am