- Inbox Zero. Video
- Five fast email productivity tips
- Writing sensible email messages
- Bottom posting encouraged.
- Use plain text. No HTML mail.
- No greetings among team members and friends who frequently exchange emails.
- Excellent subject line.
- The first two lines are important.
- Use codes such as [EVENT], [NEWS], [PROJECT-X], [COMPANY-NAME], [REQ], [HELP], [TALK] in a subject line. Decide the codes with your team members.
- Don't abuse [URGENT], [IMPORTANT].
- No long signature. No Signature among team members.
- Take time to write an email. Be specific and concise.
- Write what you want the receiver to do until when.
- Spell-checking. Define the due. Use a time zone if necessary.
- Use a bullet-point for a list of statements and questions.
- Use Backpack or Basecamp to reduce emails.
- Make sure when to use what. Email, IM, call, face-to-face?
- Make sure how often you are asked to check emails and respond to them.