Where do I get PD_VENDOR_KEY ?

[gsiddardha]

Hi,

I'm trying to setup healthchecks on my system with PD integration. This requires PD_VENDOR_KEY value to be set. I am not able to find any documentation on pagerduty website on how to get this value. Can someone please help point me to the right documentation?

[cuu508]

PD_VENDOR_KEY is needed for PagerDuty Connect, a mechanism for authorizing an integration to access user's PagerDuty account.

From https://www.pagerduty.com/docs/guides/pagerduty-connect/

vendor: A unique identifier for the partner. Please contact support for your vendor key.

I got my vendor key after filling out a "Become a Partner" form somewhere on their site (this was a while ago, not sure if the process would be the same now).

For private self-hosted installations becoming a partner might not be feasible, but it should be possible to use PagerDuty API without using PagerDuty Connect. In fact, this is how the integration used to work before I implemented PagerDuty Connect here:

96e00df

Ideally Healthchecks would use the old way if PD_VENDOR_KEY is not set, and PagerDuty Connect if PD_VENDOR_KEY is set.

[gsiddardha]

Got it.

Currently healthchecks also has a restriction on the key to be non-null, to allow PD integration.

1. Enable PD integration only if enable_pd
2. Set enable_pd to false if PD_VENDOR_KEY is None

I guess I can manually add a Channel entry with kind = pd as a hack for now. Please correct me if I'm wrong.

[cuu508]

Ah yes, that would be a clever workaround for time being. When creating the Channel, the value field needs to look like so:

{"service_key": "api key here", "account": "name of the account for display"}

[gsiddardha]

cool. got it working. thanks for the support.

Any thoughts on how we can manage this better? instead of manually adding a channel for each new project.

[cuu508]

Any thoughts on how we can manage this better? instead of manually adding a channel for each new project.

I'm working on supporting both the old onboarding flow where the user supplies an API key, and the PagerDuty Connect one (if PD_VENDOR_KEY is set).

[cuu508]

This is now implemented – you can now add a PagerDuty integration without having the PD_VENDOR_KEY set.