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An option to ignore pings when a check is paused #369

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cuu508 opened this issue May 8, 2020 · 0 comments
Closed

An option to ignore pings when a check is paused #369

cuu508 opened this issue May 8, 2020 · 0 comments

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@cuu508
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cuu508 commented May 8, 2020

Use case: you have a a misbehaving service that sporadically sends pings to Healthchecks. You've acknowledged the issue and are working on solution but in meantime don't want to receive continuous alerts about the service going up and down.

There is an existing "Pause" function, but it has a shortcoming: when a paused check receives a ping it gets "unpaused", and you start receiving notification again. There was a discussion on this in #343.

One potential solution would be allowing users to opt in to a different "paused" state behavior:

image

If a check is paused, and "Ignore pings, stay in paused state" is selected, then:

  • pings from the misbehaving service get logged but don't change check's status – it stays paused
  • since the check is paused, it doesn't show as red in the dashboard
  • since the check is paused, it does not trigger the "Reminder: 1 check still down" reminders if these are enabled
@cuu508 cuu508 changed the title An option to ignore pings for when a check is paused An option to ignore pings when a check is paused May 8, 2020
@cuu508 cuu508 closed this as completed Jun 2, 2020
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