Backup Work With Account Exchange But not work With Account Imap

[ibrahimhosam]

Backup Work With Account Exchange But not work With Account Imap
Need Help

[HoffmannTom]

Hello,
please check the documentation at:
https://github.com/HoffmannTom/outlookbackupaddin/wiki/Files-are-not-shown-for-backup(%3F)

Hope this helps.

Greetings,
Thomas

[ibrahimhosam]

Hello,
Thanks a lot it is now worked
want ask something just make backup not convert OST to PST ? if can make convert how ??
Best Regards,
Ibrahim

[HoffmannTom]

Hello Ibrahim,
OST is just a local cache. This means it only contains partial data and is just a temporary copy of
emails residing somewhere else. OST is used for Exchange and IMAP accounts. This means the full data is stored on the server side and backup is usually done on server side. If your client crashes, all emails will still be available on the server.
If you want to have a local copy, you can use POP-account of your email provider.
Another possibility is to use the archive function within outlook and copy the archived emails to a PST file.
There are also 3rd party tools to convert ost to pst.

Hope this information helps.

Greetings,
Thomas

[HoffmannTom]

closed due to inactivity.