Unavailable Gree AC devices #109230
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Hey there @cmroche, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) gree documentation |
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Hello! (ping for the climates work well, GREE app works well and I haven't experienced such an issue until this update. |
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Same problem here. Constantly ‘unavailable’.. |
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I'm getting "not binding" error in the log, the latest HA update broke Gree HACS component also. |
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Gree device is Anyone found any fixes for this yet? 🤔 Power Cycle fixed it 🤷 |
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Still not solved even after power cycle. The Ac is showing in the Gree+ app and connected but HA does not see it |
Same issue here. Gree app conected and work good. But in home assistant dont found dispositives. I update HA and wifi gree |
Dont work for me. Reset wifi of AC, reset AC, reset HA. Same issue. |
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same here.. North America |
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It looks like a general problem with the integration. |
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Mine is working again. I reregistered the minisplit in the app after power cycling it at the breaker. One possible factor for mine is that I use the app to register it but I've never been able to get the app to actually connect to it. HA is working again though. |
How many AC do you have? I have two and I got one working fine but the other one doesn't work! |
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I cannot pinpoint exactly where the issue lies but I will give some more information about my AC unit: I can recommend for the people having issues with the HA integration to check the version on your AC and try to update it, then see if the Hope this can help some of the people with this issue. It would be really funny if the |
I could update and same issue. Dont work for me. Europe version. Ewpe smart app. |
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I'm experiencing the same issue with the update that you've described; my devices won't update to 3.77 either (currently running on 3.76, on various types of air conditioners). I've tried using different applications (gree and ewpe smart), changed regional settings, device resets, etc., but nothing has yielded any results. Please, if you receive any substantial response from Gree support, share it with us too! |
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I only have one unit. I did check the firmware of the unit in the phone app
and it says that there are no updates available. Mike
…On Wed, Feb 21, 2024 at 12:48 AM aalmarshad ***@***.***> wrote:
Mine is working again. I reregistered the minisplit in the app after power
cycling it at the breaker. One possible factor for mine is that I use the
app to register it but I've never been able to get the app to actually
connect to it. HA is working again though.
How many AC do you have? I have tow and I got one working fine but the
other one doesn't work!
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I have two Dehumidifiers and also no connection to HA, app works fine. I also have tried on both to update this mysterious 3.77 firmware but no luck. |
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I suddenly experienced this a few days ago. Tried reconnecting the AC to wifi, but it didn't help. I rechecked the |
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No solution for that? |
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Same here. 3 AC on wifi. 2 accessible, 1 unavailable. |
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Same here 2 unavalible. |
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I've had it go offline once since I posted here last. Rebooting via the
breaker for the unit fixed it. Mike
…On Mon, Mar 25, 2024 at 3:33 PM Siwus90 ***@***.***> wrote:
Same here 2 unavalible.
`Rejestrator: homeassistant.components.gree.bridge
Źródło: helpers/update_coordinator.py:350
integracja: Gree Climate (dokumentacja, Problemy)
Pierwsze zdarzenie: 20:21:11 (10 zdarzenia)
Ostatnio zalogowany: 20:30:31
Error fetching gree-xxxx data: Device gree-xxxx is unavailable
Error fetching gree-xxxx data: Device gree-xxxx is unavailable`
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Thank you, it worked! |
How do that? I reset wifi of unit and not work. I power off general breaker and not work |
Wait 30 seconds after turning off general breaker. |
Not work. No devices |
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I have the same problem here. My Gree integration get unavailable randomly. |
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People with problems, can you check the "Firmware update" version of your AC units? I've been researching this for a while, and it seems verion V1.21 broke something. GREE is also very careful about us not being able to extract the encryption keys used by it with the devices. The gree.db database file on EWPE Smart 1.18.6.5 is now encrypted (!!) You can get this information from the GREE app (or from EWPE Smart). It looks like this:
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Here's a sample of what the response looked like for the 1.53 firmware: The binary file is in there as well, just with the |
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@szaman-89 |
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I was wondering, can you try to use https://github.com/cmroche/greeclimate to bind to your devices using the You can force the key here: https://github.com/cmroche/greeclimate/blob/b7a7d162696657365af8d3fde5a1b9ce580fa84c/gree.py#L26C1-L26C32 By editing the line into: await device.bind(key='a3K8Bx%2r8Y7GREE')You need to run |
I get this output:
Can I use it now in HA with one of the add-ons? Assuming I change the encryption key? |
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Haha! This is GOLDEN! It means that versions 1.2X simply use another key for binding. You see there, you have V1.21 yet you've successfully bound to the device. Do you happen to have Home Assistant? Would you mind testing a patched custom integration? EDIT: I have a patched version of "greeclimate" ready to go, using direct IP discovery, in "custom_components" format. I can send it over to spare you some trouble. |
ha, nice one, shoot away... |
Here it is. You need to change the IPs in Place this in your custom_components and reload HA. I didn't bother to make it user-friendly with the static IPs since I only use it myself. |
Thanks. What code/project is this based on? Just making sure I see the context as I think I got here from this issue: RobHofmann/HomeAssistant-GreeClimateComponent#145 |
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It's based on the original GREE integration, which is based on: https://github.com/cmroche/greeclimate/ I extracted the upstream and tried to turn it into a custom component (on a best-effort basis, haha) |
I tried, still the same, not working |
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Hmm, it looks like despite forcing this key it doesn't work. The message we've seen with "Bound to device" is a direct result of forcing the key, and not an actual completion result. Nevertheless, it looks exactly the same for me when I wan |
Ok, I can confirm the custom_components thing doesn't work for me either. However, I'm able to spoof the DNS response with a simple python cgi script inside nginx docker image and point to the original test server with 1.53 firmware:
and the nginx sees this:
But it seem tmpgrih.gree.com has more roles to play as I can't login into the application now with spoofed DNS entry for tmpgrih.gree.com. Seems like one would need some sort of a proxy like Burp suite or the one you mention here: maxim-smirnov/gree-wifimodule-firmware#2 (comment) My question is, have you had any luck with it? |
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The test server uses a different login system, you may need to create your account again with the same email. Beware that the activation email is really slow, but it does arrive eventually. I spoofed eu12.grih.gree.com to whatever test.grih.gree.com was showing, and it worked like that up to the firmware update procedure. I used PiHole to see what the app was querying, and then added those manually in OpenWRT. I didn't get to test the MITM proxy yet |
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@omarkhali I don't have instructions for that procedure but saw that flashing and dumping of those chips are possible. |
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Can you try this custom integration? It seems to introduce a new encryption algorithm for V1.21: https://github.com/tomaszduda23/HomeAssistant-GreeClimateComponent/ This repository is from a pending PR. Try both encryption version 1 and 2 |
I tried and it works with V1.22 and encryption version 2. thanks for the effort, that is the solution until gree will release the V1.53 or other firmware update. |
Thank you, thank you, brother. It works with version 1.21 |
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I also confirm that's working for version 1.21 (encryption version 2) for Sinclair AC. Thank you! |
I can confirm it works on my V1.21 devices without setting any encryption key (just the encryption_version). It would help if it the HA integration you first mentioned was patched to include this fix... |
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How config that? follow the steps but I don't know how to continue. I put the IP data inside or leave it as IP. Same with the MAC. And then once configured, what do I do? Nothing appears on devices or entities. What do I do next? |
This is what I have in climate.yaml
I also added the the patched version as a custom repository in HACS and then installed it. It is the one with zero stars so far:
Then check in Developer tools>Check and restart and after reboot you should see you entities... |
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I get this error: Invalid config for 'gree' from integration 'climate' at climate.yaml, line 7: 'encryption_version' is an invalid option for 'climate.gree', check: encryption_version |
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2024-05-27 17:27:58.389 INFO (MainThread) [custom_components.gree.climate] Setting up Gree climate platform |
You need to add this custom repo to HACS https://github.com/tomaszduda23/HomeAssistant-GreeClimateComponent/ (as per @KiralyCraft) or wait for the pull request be accepted... |
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Ok, but I get the same error as at the beginning. Tried encryption 1 and 2 and the same. Thx for support! |
Maybe you still have the other, unpatched version still present in the system? |
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I have an ekokai air conditioner. With the Gree Climate application. It was fine and worked perfectly but when I updated the firmware it stopped working. |
The original Gree version has now been patched to include the fix: https://github.com/RobHofmann/HomeAssistant-GreeClimateComponent/releases/tag/2.10.0 Not sure what version you upgraded from/to, but maybe there are some other issues present. |
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Thx! but dont work :( |
and others
The problem
Eveything was working fine, but suddently all the Gree AC devices went unavailable one day (4-5 days now).
My air-condition units have IP and are online and I can controll them with the Gree App fine.
In the Home Assistant they show unavailable, even reloading the intergration, delete and reinstall, reboot, reset AC, delete AC from app and add them again.
What version of Home Assistant Core has the issue?
core-2024.1.6
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Gree AC model GWH09AGA-K6DNA1A/I
Link to integration documentation on our website
https://www.home-assistant.io/integrations/gree/
Diagnostics information
home-assistant_gree_2024-01-31T17-09-45.153Z.log
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response
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