OVO Energy Integration not working - Fail to setup

[nicolaasuni]

The problem

The OVO Energy integration is not working. It fails to setup with the correct account.
The current OVO Energy version is 2.0.0.
Please see the attached logs.

What version of Home Assistant Core has the issue?

2024.6.3

What was the last working version of Home Assistant Core?

many months ago

What type of installation are you running?

Home Assistant Core

Integration causing the issue

OVO Energy

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ovo_energy/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-06-17 18:36:56.126 ERROR (MainThread) [homeassistant.components.ovo_energy] Unexpected error fetching sensor data
Traceback (most recent call last):
  File "/home/homeassistant/lib/python3.12/site-packages/homeassistant/helpers/update_coordinator.py", line 312, in _async_refresh
    self.data = await self._async_update_data()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/homeassistant/lib/python3.12/site-packages/homeassistant/helpers/update_coordinator.py", line 268, in _async_update_data
    return await self.update_method()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/homeassistant/lib/python3.12/site-packages/homeassistant/components/ovo_energy/__init__.py", line 70, in async_update_data
    return await client.get_daily_usage(dt_util.utcnow().strftime("%Y-%m"))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/homeassistant/lib/python3.12/site-packages/ovoenergy/__init__.py", line 268, in get_daily_usage
    if self.account_id is None:
       ^^^^^^^^^^^^^^^
  File "/home/homeassistant/lib/python3.12/site-packages/ovoenergy/__init__.py", line 73, in account_id
    raise OVOEnergyNoAccount("Custom account not found in accounts")
ovoenergy.exceptions.OVOEnergyNoAccount: Custom account not found in accounts

### Additional information

_No response_

[home-assistant]

Hey there @timmo001, mind taking a look at this issue as it has been labeled with an integration (ovo_energy) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of ovo_energy can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
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• @home-assistant reopen Reopen the issue.
• @home-assistant unassign ovo_energy Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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---

ovo_energy documentation
ovo_energy source
_{^{(message by IssueLinks)}}

[pauldsmyth]

I'm also experiencing this. Have Ovo made a change to their API or is it being rate limited?

[Lozzy0603]

Same Problem.
HA Core 2024.7.2
Supervisor 2024.06.2
OS 12.4
Frontend 20240710.0

I am trying using just my OVO username and password. I have a single account inside. If I try to configure using my OVO account number as well it says: 'Unknown error occured'.

I wonder if OVO changed some things about their API? Needs the origional author @timmo001 to take a look at the code please if they have time.

`Logger: homeassistant.components.ovo_energy
Source: helpers/update_coordinator.py:312
integration: OVO Energy (documentation, issues)
First occurred: 16:31:05 (2 occurrences)
Last logged: 16:37:49

Unexpected error fetching sensor data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 312, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 268, in _async_update_data
return await self.update_method()
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/ovo_energy/init.py", line 70, in async_update_data
return await client.get_daily_usage(dt_util.utcnow().strftime("%Y-%m"))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/ovoenergy/init.py", line 268, in get_daily_usage
if self.account_id is None:
^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/ovoenergy/init.py", line 73, in account_id
raise OVOEnergyNoAccount("Custom account not found in accounts")
ovoenergy.exceptions.OVOEnergyNoAccount: Custom account not found in accounts`

[pauldsmyth]

This issue is being caused by the api endpoint being put behind Cloudflare and CF blocking the outbound external IP.
It may need some rate limiting putting in place in order to stop this happening but I don't think OVO will bother removing IPs from the blocklist.

[scoobyd00]

Im unable to remove the intergration now as it fails to setup. Any idea how to force removal of the ovo energy integration?

[Heretik666999]

Same issue here..

[scoobyd00]

Looks like this integration is dead, no updates and non working