netatmo cameras no longer working #15047

sirdir1972 · 2018-06-19T01:33:44Z

Home Assistant release with the issue:
0.71.0

Last working Home Assistant release (if known):
unknown

Operating environment (Hass.io/Docker/Windows/etc.):
ubuntu, native 16.04.4
Component/platform:
https://www.home-assistant.io/components/camera.netatmo/

Description of problem:
I'm not sure whether it coincides with an update home homeassistant or something else, but for a while, my netatmo presence camera doesn't show up in netatmo anymore. Welcome was still OK for a while, not it's gone, too.
Relevant part seems to be:

Jun 19 03:29:48 cs hass[3201]: 2018-06-19 03:29:48 ERROR (MainThread) [homeassistant.components.camera] Error while setting up platform netatmo
Jun 19 03:29:48 cs hass[3201]: Traceback (most recent call last):
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/helpers/entity_platform.py", line 129, in _async_setup_platform
Jun 19 03:29:48 cs hass[3201]:     SLOW_SETUP_MAX_WAIT, loop=hass.loop)
Jun 19 03:29:48 cs hass[3201]:   File "/usr/lib/python3.6/asyncio/tasks.py", line 358, in wait_for
Jun 19 03:29:48 cs hass[3201]:     return fut.result()
Jun 19 03:29:48 cs hass[3201]:   File "/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
Jun 19 03:29:48 cs hass[3201]:     result = self.fn(*self.args, **self.kwargs)
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/components/camera/netatmo.py", line 41, in setup_platform
Jun 19 03:29:48 cs hass[3201]:     for camera_name in data.get_camera_names():
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/components/netatmo.py", line 84, in get_camera_names
Jun 19 03:29:48 cs hass[3201]:     self.update()
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/util/__init__.py", line 319, in wrapper
Jun 19 03:29:48 cs hass[3201]:     result = method(*args, **kwargs)
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/components/netatmo.py", line 115, in update
Jun 19 03:29:48 cs hass[3201]:     self.camera_data = lnetatmo.CameraData(self.auth, size=100)
Jun 19 03:29:48 cs hass[3201]:   File "/home/pkormann/.homeassistant/deps/lib/python3.6/site-packages/smart_home/Camera.py", line 50, in __init__
Jun 19 03:29:48 cs hass[3201]:     for e in self.rawData['homes'][i]['events']:
Jun 19 03:29:48 cs hass[3201]: KeyError: 'events'
Jun 19 03:29:48 cs hass[3201]: 2018-06-19 03:29:48 INFO (MainThread) [homeassistant.core] Bus:Handling <Event service_registered[L]: domain=camera, service=enable_motion_detection>
Jun 19 03:29:48 cs hass[3201]: 2018-06-19 03:29:48 INFO (MainThread) [homeassistant.core] Bus:Handling <Event service_registered[L]: domain=camera, service=disable_motion_detection>
Jun 19 03:29:48 cs hass[3201]: 2018-06-19 03:29:48 INFO (MainThread) [homeassistant.core] Bus:Handling <Event service_registered[L]: domain=camera, service=snapshot>
Jun 19 03:29:48 cs hass[3201]: 2018-06-19 03:29:48 INFO (MainThread) [homeassistant.setup] Setup of domain camera took 1.3 seconds.
Jun 19 03:29:48 cs hass[3201]: 2018-06-19 03:29:48 INFO (MainThread) [homeassistant.core] Bus:Handling <Event component_loaded[L]: component=camera>
Jun 19 03:29:48 cs hass[3201]: 2018-06-19 03:29:48 ERROR (MainThread) [homeassistant.components.binary_sensor] Error while setting up platform netatmo
Jun 19 03:29:48 cs hass[3201]: Traceback (most recent call last):
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/helpers/entity_platform.py", line 129, in _async_setup_platform
Jun 19 03:29:48 cs hass[3201]:     SLOW_SETUP_MAX_WAIT, loop=hass.loop)
Jun 19 03:29:48 cs hass[3201]:   File "/usr/lib/python3.6/asyncio/tasks.py", line 358, in wait_for
Jun 19 03:29:48 cs hass[3201]:     return fut.result()
Jun 19 03:29:48 cs hass[3201]:   File "/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
Jun 19 03:29:48 cs hass[3201]:     result = self.fn(*self.args, **self.kwargs)
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/components/binary_sensor/netatmo.py", line 74, in setup_platform
Jun 19 03:29:48 cs hass[3201]:     if not data.get_camera_names():
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/components/netatmo.py", line 84, in get_camera_names
Jun 19 03:29:48 cs hass[3201]:     self.update()
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/util/__init__.py", line 319, in wrapper
Jun 19 03:29:48 cs hass[3201]:     result = method(*args, **kwargs)
Jun 19 03:29:48 cs hass[3201]:   File "/usr/local/lib/python3.6/dist-packages/homeassistant/components/netatmo.py", line 115, in update
Jun 19 03:29:48 cs hass[3201]:     self.camera_data = lnetatmo.CameraData(self.auth, size=100)
Jun 19 03:29:48 cs hass[3201]:   File "/home/pkormann/.homeassistant/deps/lib/python3.6/site-packages/smart_home/Camera.py", line 50, in __init__
Jun 19 03:29:48 cs hass[3201]:     for e in self.rawData['homes'][i]['events']:
Jun 19 03:29:48 cs hass[3201]: KeyError: 'events'

Problem-relevant configuration.yaml entries and (fill out even if it seems unimportant):

camera:
  platform: netatmo

binary_sensor:
  platform: netatmo
  cameras:
   - Einfahrt
   - Welcome Eingang
  presence_sensors:
  - Outdoor motion
  - Outdoor human
  - Outdoor animal
  - Outdoor vehicle  

netatmo:
  api_key: xxxx
  secret_key: xxxx
  username: xxxx
  password: xxxx
  discovery: no

Traceback (if applicable):

Additional information:

The text was updated successfully, but these errors were encountered:

MartinHjelmare · 2018-06-19T07:49:47Z

Please complete the report with issue template requested information.

sirdir1972 · 2018-06-19T09:26:46Z

done

gieljnssns · 2018-06-19T16:29:07Z

You can try to replace this file
/home/pkormann/.homeassistant/deps/lib/python3.6/site-packages/smart_home/Camera.py
by this one:
https://github.com/gieljnssns/netatmo-api-python/blob/camera-fix/smart_home/Camera.py

sirdir1972 · 2018-06-19T16:45:14Z

Sems to work flawlessly, couldn't see any error in log and cameras are back up!

sirdir1972 · 2018-06-19T16:47:56Z

One thing I just noticed though, when you click on the pic instead of a 'semi life' stream you only get a blue question mark (pic not found?)

dlawnurg · 2018-06-25T16:50:57Z

I copied the file to the folder you mentioned, rebooted, but nothing changed. I still don't see the camera pictures. Maybe I do something wrong? :-(

gieljnssns · 2018-06-26T06:31:48Z

@dlawnurg
Do you get any errors in the log?
Did you create this folder or did you replace an old camera.py file?

dlawnurg · 2018-06-26T20:20:44Z

Thank you @gieljnssns coming back to me. I created the folder by myself. There was no Camera.py in the the folder before.

Here is the error message I receive:

2018-06-24 22:52:46 ERROR (MainThread) [homeassistant.components.camera] Error while setting up platform netatmo
Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/homeassistant/helpers/entity_platform.py", line 129, in _async_setup_platform
    SLOW_SETUP_MAX_WAIT, loop=hass.loop)
  File "/usr/lib/python3.6/asyncio/tasks.py", line 358, in wait_for
    return fut.result()
  File "/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/lib/python3.6/site-packages/homeassistant/components/camera/netatmo.py", line 40, in setup_platform
    for camera_name in data.get_camera_names():
  File "/usr/lib/python3.6/site-packages/homeassistant/components/netatmo.py", line 82, in get_camera_names
    self.update()
  File "/usr/lib/python3.6/site-packages/homeassistant/util/__init__.py", line 319, in wrapper
    result = method(*args, **kwargs)
  File "/usr/lib/python3.6/site-packages/homeassistant/components/netatmo.py", line 113, in update
    self.camera_data = pyatmo.CameraData(self.auth, size=100)
  File "/usr/lib/python3.6/site-packages/smart_home/Camera.py", line 50, in __init__
    for e in self.rawData['homes'][i]['events']:
KeyError: 'events'

gieljnssns · 2018-06-26T20:59:50Z

You Can try to place the camera file in
File "/usr/lib/python3.6/site-packages/smart_home/Camera.py“

iditude · 2018-07-07T10:35:17Z

Hello,

I'm facing the same issue, however I have an error message with the new file.

2018-07-07 12:17:27 ERROR (MainThread) [homeassistant.setup] Error during setup of component netatmo
Traceback (most recent call last):
  File "/home/pi/homeassistant/lib/python3.5/site-packages/homeassistant/setup.py", line 146, in _async_setup_component
    component.setup, hass, processed_config)  # type: ignore
  File "/usr/lib/python3.5/asyncio/futures.py", line 380, in __iter__
    yield self  # This tells Task to wait for completion.
  File "/usr/lib/python3.5/asyncio/tasks.py", line 304, in _wakeup
    future.result()
  File "/usr/lib/python3.5/asyncio/futures.py", line 293, in result
    raise self._exception
  File "/usr/lib/python3.5/concurrent/futures/thread.py", line 55, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/home/pi/homeassistant/lib/python3.5/site-packages/homeassistant/components/netatmo.py", line 46, in setup
    import pyatmo
  File "/home/pi/homeassistant/lib/python3.5/site-packages/pyatmo.py", line 17, in <module>
    from smart_home.Camera import CameraData
  File "/home/pi/homeassistant/lib/python3.5/site-packages/smart_home/Camera.py", line 7
    <!DOCTYPE html>
    ^
SyntaxError: invalid syntax

This is my config

netatmo:
  api_key: redacted
  secret_key: redacted
  username: redacted
  password: redacted
  discovery: False

camera:
  - platform: netatmo
    home: Rigaud
    cameras:
      - Salon

Thanks

gieljnssns · 2018-07-10T10:12:35Z

@iditude
I think you did something wrong, at line 7 in my file there is no <!DOCTYPE html>

doune · 2018-07-11T07:54:07Z

I've the same issue, I've tried the proposed file but I get the following error message :

2018-07-10 16:10:02 ERROR (MainThread) [homeassistant.components.binary_sensor] Error while setting up platform netatmo
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.5/site-packages/homeassistant/helpers/entity_platform.py", line 129, in _async_setup_platform
    SLOW_SETUP_MAX_WAIT, loop=hass.loop)
  File "/usr/lib/python3.5/asyncio/tasks.py", line 400, in wait_for
    return fut.result()
  File "/usr/lib/python3.5/asyncio/futures.py", line 293, in result
    raise self._exception
  File "/usr/lib/python3.5/concurrent/futures/thread.py", line 55, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.5/site-packages/homeassistant/components/binary_sensor/netatmo.py", line 74, in setup_platform
    if not data.get_camera_names():
  File "/srv/homeassistant/lib/python3.5/site-packages/homeassistant/components/netatmo.py", line 84, in get_camera_names
    self.update()
  File "/srv/homeassistant/lib/python3.5/site-packages/homeassistant/util/__init__.py", line 319, in wrapper
    result = method(*args, **kwargs)
  File "/srv/homeassistant/lib/python3.5/site-packages/homeassistant/components/netatmo.py", line 115, in update
    self.camera_data = lnetatmo.CameraData(self.auth, size=100)
  File "/srv/homeassistant/lib/python3.5/site-packages/smart_home/Camera.py", line 79, in __init__
    self.default_camera = list(self.cameras[self.default_home].values())[0]
IndexError: list index out of range

gieljnssns · 2018-07-11T08:11:56Z

Try to restart another time…

doune · 2018-07-11T08:25:29Z

tried twice, same error each time :( Le mer. 11 juil. 2018 à 10:12, Giel Janssens <notifications@github.com> a écrit :

…

Try to restart another time… — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#15047 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AVJxXKGZtHTtkEYQjFmWFC3XAAOlajIwks5uFbNqgaJpZM4UstqD> .

gieljnssns · 2018-07-11T09:02:42Z

@doune I've pushed another commit, can you try the new file?

doune · 2018-07-11T09:37:28Z

it works for me. Thanks !

Dennydd · 2018-07-12T20:28:19Z

i have this error for netatmo in HassOS 1.5 x64

Error while setting up platform netatmo

Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/homeassistant/helpers/entity_platform.py", line 129, in _async_setup_platform
    SLOW_SETUP_MAX_WAIT, loop=hass.loop)
  File "/usr/lib/python3.6/asyncio/tasks.py", line 358, in wait_for
    return fut.result()
  File "/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/lib/python3.6/site-packages/homeassistant/components/binary_sensor/netatmo.py", line 73, in setup_platform
    if not data.get_camera_names():
  File "/usr/lib/python3.6/site-packages/homeassistant/components/netatmo.py", line 82, in get_camera_names
    self.update()
  File "/usr/lib/python3.6/site-packages/homeassistant/util/__init__.py", line 318, in wrapper
    result = method(*args, **kwargs)
  File "/usr/lib/python3.6/site-packages/homeassistant/components/netatmo.py", line 113, in update
    self.camera_data = pyatmo.CameraData(self.auth, size=100)
  File "/usr/lib/python3.6/site-packages/smart_home/Camera.py", line 50, in __init__
    for e in self.rawData['homes'][i]['events']:
KeyError: 'events'

iditude · 2018-07-14T11:46:11Z

@gieljnssns Thanks a lot. This is working well for me.

Apologies for the error earlier, I blindly downloaded your link directly with wget so didn't notice I didn't download the file but the Github page :-)

Cheers

sirdir1972 · 2018-07-14T11:48:59Z

@iditude hehe at first I did the same, but usually I look at the file before starting it, so I noticed the mistake.

Dennydd · 2018-07-14T12:40:27Z

@gieljnssns @sirdir1972 I tried to replace the code you suggested in the camera.py file in another installation I made of Home Assistant now everything is working perfectly thanks a lot! Will this fix for the next version of Hassio be released? people complained about this problem

gieljnssns · 2018-07-16T13:27:51Z

jabesq/netatmo-api-python#13

gieljnssns added a commit to gieljnssns/netatmo-api-python that referenced this issue Jun 19, 2018

fix for home-assistant/core#15047

b3ba748

gieljnssns mentioned this issue Jul 12, 2018

fix for camera jabesq/netatmo-api-python#13

Closed

Dennydd mentioned this issue Jul 14, 2018

Error while setting up platform netatmo camera home-assistant/operating-system#105

Closed

jabesq pushed a commit to jabesq/netatmo-api-python that referenced this issue Jul 17, 2018

fix for home-assistant/core#15047

98ffa3e

gieljnssns mentioned this issue Jul 18, 2018

Update pyatmo #15540

Merged

8 tasks

ghost added the in progress label Jul 18, 2018

Danielhiversen closed this as completed in #15540 Jul 18, 2018

ghost removed the in progress label Jul 18, 2018

home-assistant locked and limited conversation to collaborators Oct 26, 2018

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netatmo cameras no longer working #15047

netatmo cameras no longer working #15047

sirdir1972 commented Jun 19, 2018 •

edited

MartinHjelmare commented Jun 19, 2018

sirdir1972 commented Jun 19, 2018

gieljnssns commented Jun 19, 2018

sirdir1972 commented Jun 19, 2018

sirdir1972 commented Jun 19, 2018

dlawnurg commented Jun 25, 2018

gieljnssns commented Jun 26, 2018

dlawnurg commented Jun 26, 2018 •

edited by MartinHjelmare

gieljnssns commented Jun 26, 2018

iditude commented Jul 7, 2018 •

edited by MartinHjelmare

gieljnssns commented Jul 10, 2018

doune commented Jul 11, 2018 •

edited by MartinHjelmare

gieljnssns commented Jul 11, 2018

doune commented Jul 11, 2018 via email

gieljnssns commented Jul 11, 2018

doune commented Jul 11, 2018

Dennydd commented Jul 12, 2018 •

edited

iditude commented Jul 14, 2018

sirdir1972 commented Jul 14, 2018

Dennydd commented Jul 14, 2018

gieljnssns commented Jul 16, 2018

netatmo cameras no longer working #15047

netatmo cameras no longer working #15047

Comments

sirdir1972 commented Jun 19, 2018 • edited

MartinHjelmare commented Jun 19, 2018

sirdir1972 commented Jun 19, 2018

gieljnssns commented Jun 19, 2018

sirdir1972 commented Jun 19, 2018

sirdir1972 commented Jun 19, 2018

dlawnurg commented Jun 25, 2018

gieljnssns commented Jun 26, 2018

dlawnurg commented Jun 26, 2018 • edited by MartinHjelmare

gieljnssns commented Jun 26, 2018

iditude commented Jul 7, 2018 • edited by MartinHjelmare

gieljnssns commented Jul 10, 2018

doune commented Jul 11, 2018 • edited by MartinHjelmare

gieljnssns commented Jul 11, 2018

doune commented Jul 11, 2018 via email

gieljnssns commented Jul 11, 2018

doune commented Jul 11, 2018

Dennydd commented Jul 12, 2018 • edited

iditude commented Jul 14, 2018

sirdir1972 commented Jul 14, 2018

Dennydd commented Jul 14, 2018

gieljnssns commented Jul 16, 2018

sirdir1972 commented Jun 19, 2018 •

edited

dlawnurg commented Jun 26, 2018 •

edited by MartinHjelmare

iditude commented Jul 7, 2018 •

edited by MartinHjelmare

doune commented Jul 11, 2018 •

edited by MartinHjelmare

Dennydd commented Jul 12, 2018 •

edited