Unable to add Tesla integration #46397

oscfor · 2021-02-11T14:39:59Z

The problem

When trying to add the new, fixed, Tesla integration I get: "Unknown error occurred". I have removed the old Tesla integration and restarted HA, but still the same error.

What is version of Home Assistant Core has the issue?

core-2021.2.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

tesla

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tesla/

Example YAML snippet

# Put your YAML below this line

Anything in the logs that might be useful for us?

# Put your logs below this line
Logger: aiohttp.server
Source: components/tesla/config_flow.py:157
First occurred: 3:31:47 PM (2 occurrences)
Last logged: 3:39:29 PM

Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_protocol.py", line 422, in _handle_request
    resp = await self._request_handler(request)
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_app.py", line 499, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_middlewares.py", line 118, in impl
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 56, in security_filter_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 18, in request_context_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 72, in ban_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 127, in auth_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 129, in handle
    result = await result
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 169, in post
    return await super().post(request, flow_id)
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 60, in wrapper
    result = await method(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 106, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 155, in async_configure
    result = await self._async_handle_step(flow, cur_step["step_id"], user_input)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 213, in _async_handle_step
    result: Dict = await getattr(flow, method)(user_input)
  File "/usr/src/homeassistant/homeassistant/components/tesla/config_flow.py", line 57, in async_step_user
    info = await validate_input(self.hass, user_input)
  File "/usr/src/homeassistant/homeassistant/components/tesla/config_flow.py", line 157, in validate_input
    (config[CONF_TOKEN], config[CONF_ACCESS_TOKEN]) = await controller.connect(
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/controller.py", line 268, in connect
    cars = await self.get_vehicles()
  File "/usr/local/lib/python3.8/site-packages/backoff/_async.py", line 133, in retry
    ret = await target(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/controller.py", line 357, in get_vehicles
    return (await self.__connection.get("vehicles"))["response"]
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 78, in get
    return await self.post(command, "get", None)
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 96, in post
    self.code = await self.get_authorization_code(
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 372, in get_authorization_code
    code_url = URL(resp.history[-1].url)
IndexError: tuple index out of range

probot-home-assistant · 2021-02-11T14:40:59Z

Hey there @zabuldon, @alandtse, mind taking a look at this issue as its been labeled with an integration (tesla) you are listed as a codeowner for? Thanks!
_{^{(message by CodeOwnersMention)}}

3mta3 · 2021-02-11T16:07:49Z

I had the same issue after the .3 patch - disabled 2fA on my Tesla account and was able to add the integration no problem. fwiw and fyi.

oscfor · 2021-02-11T16:39:42Z

Yes, I am using 2FA. Maybe there should be a warning that the integration doesn’t work if you utilize 2FA.

alandtse · 2021-02-11T18:06:58Z

Yes, MFA is unsupported. Feel free to update the documentation to indicate that. I'm working on a separate fix but it may not arrive for a while.

The workaround others have been using is creating a separate account for HA to use itself without MFA. I'll probably put in a short term fix to make it an appropriate error message.

oscfor · 2021-02-11T19:27:43Z

Thanks for the update! Unfortunately the workaround is not possible for me because one of my cars is just an invite.

I have updated the documentation.

MindFreeze · 2021-02-12T07:13:49Z

I get this error even without MFA. Tried 2 accounts already.

carfnann · 2021-02-12T08:31:47Z

Hi

My Tesla integration was not working anymore, I've deleted the integration but I'm not able to add it again. "Failed to connect"
I'm not using 2FA...

SweNilsson · 2021-02-12T09:17:31Z

After deletion and reboot I got it working. Mind the long update time, so you can't expect data to be collected directly if you don't set "wake on start-up".

MindFreeze · 2021-02-12T10:07:00Z

I've deleted the integration and can't add it back even after many restarts and 2 different accounts without MFA.
Error I get in the log is the same as OP:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_protocol.py", line 422, in _handle_request
    resp = await self._request_handler(request)
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_app.py", line 499, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_middlewares.py", line 118, in impl
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 56, in security_filter_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 71, in forwarded_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 18, in request_context_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 72, in ban_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 127, in auth_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 129, in handle
    result = await result
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 169, in post
    return await super().post(request, flow_id)
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 60, in wrapper
    result = await method(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 106, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 155, in async_configure
    result = await self._async_handle_step(flow, cur_step["step_id"], user_input)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 213, in _async_handle_step
    result: Dict = await getattr(flow, method)(user_input)
  File "/usr/src/homeassistant/homeassistant/components/tesla/config_flow.py", line 57, in async_step_user
    info = await validate_input(self.hass, user_input)
  File "/usr/src/homeassistant/homeassistant/components/tesla/config_flow.py", line 157, in validate_input
    (config[CONF_TOKEN], config[CONF_ACCESS_TOKEN]) = await controller.connect(
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/controller.py", line 268, in connect
    cars = await self.get_vehicles()
  File "/usr/local/lib/python3.8/site-packages/backoff/_async.py", line 133, in retry
    ret = await target(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/controller.py", line 357, in get_vehicles
    return (await self.__connection.get("vehicles"))["response"]
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 78, in get
    return await self.post(command, "get", None)
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 96, in post
    self.code = await self.get_authorization_code(
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 372, in get_authorization_code
    code_url = URL(resp.history[-1].url)
IndexError: tuple index out of range

k1n6b0b · 2021-02-14T13:34:29Z

FYI I read on another site that Tesla deprecated user login for API access and now requires token generation - could that be related?

Edit: v2 Tokens are deprecated as of 29 JAN | reference post on API v3 from teslafi https://support.teslafi.com/en/communities/1/topics/16979-tesla-v3-api-tokens

are we using v2?

Edit again: Yes @tbeloc that was my issue (sheepish) I was on 2021.2.2

Release 2021.2.3 - February 11
Use oauthv3 for Tesla (@alandtse - #45766) (tesla docs) (breaking-change)

I'm all good now!

alandtse · 2021-02-15T07:25:49Z

I have a potential fix for MFA that needs testing by advanced users in the linked PR. If you cannot figure out how to apply it yourself safely, please consider waiting till it's released. I will be fixing any bugs discovered but not to be too harsh, I won't be responding to questions on how to apply it.

tbeloc · 2021-02-16T15:25:00Z

I had the same problem, I upgraded to the latest version and it works.

dennisbrouwer91 · 2021-03-14T15:21:08Z

Any update on releasing this ?

alandtse · 2021-03-20T11:08:11Z

For those who want to have help installing pending PRs for testing, I just released a custom component that helps simplify it. I am currently using that to use my PR in my production system because I enabled 2FA and apparently I can't figure out how to remove it from my account.

3mta3 · 2021-04-17T22:52:45Z

Appears the error is back - was working fine with 2FA disabled, began receiving 'tuple index errors', uninstalled the integration and can't add it back (won't accept credentials). I think my error is the same as @oscfor:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_protocol.py", line 422, in _handle_request
    resp = await self._request_handler(request)
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_app.py", line 499, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_middlewares.py", line 119, in impl
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 56, in security_filter_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 18, in request_context_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 74, in ban_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 135, in auth_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 131, in handle
    result = await result
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 155, in post
    return await super().post(request, flow_id)
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 60, in wrapper
    result = await method(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 107, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 156, in async_configure
    result = await self._async_handle_step(flow, cur_step["step_id"], user_input)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 214, in _async_handle_step
    result: dict = await getattr(flow, method)(user_input)
  File "/usr/src/homeassistant/homeassistant/components/tesla/config_flow.py", line 57, in async_step_user
    info = await validate_input(self.hass, user_input)
  File "/usr/src/homeassistant/homeassistant/components/tesla/config_flow.py", line 159, in validate_input
    (config[CONF_TOKEN], config[CONF_ACCESS_TOKEN]) = await controller.connect(
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/controller.py", line 268, in connect
    cars = await self.get_vehicles()
  File "/usr/local/lib/python3.8/site-packages/backoff/_async.py", line 133, in retry
    ret = await target(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/controller.py", line 357, in get_vehicles
    return (await self.__connection.get("vehicles"))["response"]
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 78, in get
    return await self.post(command, "get", None)
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 96, in post
    self.code = await self.get_authorization_code(
  File "/usr/local/lib/python3.8/site-packages/teslajsonpy/connection.py", line 372, in get_authorization_code
    code_url = URL(resp.history[-1].url)
IndexError: tuple index out of range

stepir · 2021-04-18T11:19:32Z

+1 was working fine then 'tuple index error' removed and can't add it back (same error as above)

zephyrus9MA · 2021-04-18T22:07:07Z

+1 Core 2021.4.5. Used an earlier snapshot with Tesla integration installed. Same log messages and all data "unavailable".

benschwartz42 · 2021-04-19T14:34:48Z

+1 Core 2021.4.5 seeing this issue as well

akiro · 2021-04-19T17:16:10Z

+1, same here, tesla integration stopped working after upgrade to 2021.4.5. Tried removing it and re-adding it, "unknown error occured".

Schelin78 · 2021-04-19T19:58:17Z

Stopped working today 😥

iancg · 2021-04-20T09:48:45Z

Also stopped working today - no MFA.

For me it may have been co-incident with an upgrade to 2021.4.6 from 2021.4.5, but in fairness I hadn't checked for this before the upgrade, so it could have just been waiting to fail on the next restart.

DavidDeSloovere · 2021-04-20T11:01:11Z

2021.4.6 still has this error, re-adding integration won't help/work

IndexError: tuple index out of range

davispeden1 · 2021-04-20T12:36:44Z

I rolled back to 2021.4.3 from 2021.4.6 via snapshot restore and the issue went away. Going to hang here for a bit.

I have a separate Tesla account I use for HA and 2fa is not enabled. My config has been solid since early January.

EDIT...take that back. It worked for a few minutes and then stopped working.

davispeden1 · 2021-04-20T13:06:39Z

Debug log attached. Captured this right after restarting HA. Hoping someone can make some sense of it.

HATeslaDebugLog-04-20-2021.txt

davispeden1 · 2021-04-20T13:15:39Z

Another debug log attached. I captured this one after removing the integration, restarting HA and then attempting to add again from the UI. Within the UI, I got an "Unknown error occurred" message when adding my email and password. Attached are the corresponding debug logs.

HATeslaDebugLog - Attempt to add integration after removal-04-20-2021.txt

stepir · 2021-04-20T13:19:27Z

I rolled back to 2021.4.3 from 2021.4.6 via snapshot restore and the issue went away. Going to hang here for a bit.

I have a separate Tesla account I use for HA and 2fa is not enabled. My config has been solid since early January.

EDIT...take that back. It worked for a few minutes and then stopped working.

yeah I'm running CORE 2021.2.3 and the integration stopped working w/o any updates

skynet01 · 2021-04-21T20:13:39Z

Could this be related to that v2 Tokens are deprecated as of 29 JAN? here are the details on this https://support.teslafi.com/en/communities/1/topics/16979-tesla-v3-api-tokens

fcastilloec · 2021-04-21T20:58:04Z

@skynet01 I don't think that's the problem. See cdd7831, where support for v3 tokens was introduced (by updating teslajsonpy, the python library this integration uses).
Probably what might fix this issue is updating teslajsonpy to the latest version, which includes a few bug fixes and also has support for MFA.

Verguldebarman · 2021-04-22T14:09:51Z

I'm on Home Assistant 2021.4.6, same issue: IndexError: tuple index out of range

Removed Tesla integration, restarted HA and tried to reinstall Tesla integration: Unknown error occurred.

slee29 · 2021-04-23T03:22:07Z

I'm on Home Assistant 2021.4.6, same issue: IndexError: tuple index out of range

Removed Tesla integration, restarted HA and tried to reinstall Tesla integration: Unknown error occurred.

Same exact situation for myself.

alandtse · 2021-04-23T04:55:41Z

@skynet01 I don't think that's the problem. See cdd7831, where support for v3 tokens was introduced (by updating teslajsonpy, the python library this integration uses).
Probably what might fix this issue is updating teslajsonpy to the latest version, which includes a few bug fixes and also has support for MFA.

You are correct. We already have oauth v3 tokens in teslajsonpy. We also have an explicit check on the tuple error people are seeing so updates will get a different error. However, that check won't necessarily help because Tesla is returning a 403 forbidden on the auth page. I'm stumped and so are others on why because it's random on which systems see it. You can try the closed PR and it may work for you. Or it might not.

denisjoshua · 2021-04-23T17:05:32Z

I subscribe cause I have same error.
Thanks

ukmgranger · 2021-04-25T10:27:30Z

I'm getting the same errors as others - 'unknown error occurred'.

robpow · 2021-04-25T21:00:46Z

I have nothing more to add apart from what's already been stated, the exact same problem here.

rudyo85 · 2021-04-26T07:25:17Z

Same problem overhere, will follow this thread for a solution

jackknife76 · 2021-04-26T18:34:02Z

Following for updates

MindFreeze · 2021-04-26T18:39:24Z

FFS. You don't need to comment in order to follow. And we know everyone has the same problem. I don't need to receive an email every time someone realizes their integration doesn't work.

Comments are for contributions to a solution. If you don't have any new debug info. Use the subscribe button and the reaction emojis.

stepir · 2021-04-28T20:24:12Z

zabuldon/teslajsonpy#190

resolved and being repackaged in the next days. Kudos to @alandtse

Ppl: https://www.buymeacoffee.com/alandtse

alandtse · 2021-04-29T08:21:11Z

Custom component is out. I may have to change the name since it conflicts with core.

Use HACS to install. If you're replacing core, you will need to remove your existing core integration and add the custom component. This will force a new login using the new method.

If you're using my Alexa Media Player component, make sure you've signed in recently to AMP as the login will be broken in AMP until the next release.

NicklasMD · 2021-04-29T09:06:21Z

Custom component is out. I may have to change the name since it conflicts with core.

Use HACS to install. If you're replacing core, you will need to remove your existing core integration and add the custom component. This will force a new login using the new method.

If you're using my Alexa Media Player component, make sure you've signed in recently to AMP as the login will be broken in AMP until the next release.

Does it work with MFA also?

/Nicklas

oscfor · 2021-04-29T09:16:19Z

Custom component is out. I may have to change the name since it conflicts with core.
Use HACS to install. If you're replacing core, you will need to remove your existing core integration and add the custom component. This will force a new login using the new method.
If you're using my Alexa Media Player component, make sure you've signed in recently to AMP as the login will be broken in AMP until the next release.

Does it work with MFA also?

/Nicklas

Yes! Just set it up. Works like a charm.

abuchanan920 · 2021-04-30T15:45:24Z

Is this going to be fixed in core as well? Or do we need to migrate to the custom component?

DavidDeSloovere · 2021-04-30T16:12:15Z

AFAIK the workaround for authentication will not be accepted in HA Core. See #46558 (comment)
So unless Tesla offers a public API will full support for 3rd party applications, you'll need to keep using the custom component.

dancrevier · 2021-05-02T03:29:08Z

There are 2 issues. One affects all auth and has been integrated into 2021.5 (#49939). The other affects only MFA and it looks like that won't be integrated because of the web scraping. So, if you aren't using MFA, things should be fixed with this month's release.

alandtse · 2021-05-02T04:01:41Z

Correct, we just merged in #49939 which will allow regular logins without MFA. However, MFA will not work unless you go to the custom component until someone implements it. I do not plan on doing that.

probot-home-assistant bot added the integration: tesla label Feb 11, 2021

alandtse mentioned this issue Feb 15, 2021

Add oauth proxy login for Tesla #46558

Closed

21 tasks

alandtse mentioned this issue Feb 20, 2021

HA Error Handling the Request zabuldon/teslajsonpy#154

Closed

alandtse mentioned this issue Apr 23, 2021

Tesla integration goes unavailable (with traceback) #49354

Closed

bdraco closed this as completed May 2, 2021

github-actions bot locked and limited conversation to collaborators Jun 1, 2021

Unable to add Tesla integration #46397

Unable to add Tesla integration #46397

Comments

oscfor commented Feb 11, 2021

probot-home-assistant bot commented Feb 11, 2021

3mta3 commented Feb 11, 2021

oscfor commented Feb 11, 2021

alandtse commented Feb 11, 2021

oscfor commented Feb 11, 2021

MindFreeze commented Feb 12, 2021

carfnann commented Feb 12, 2021

SweNilsson commented Feb 12, 2021 • edited Loading

MindFreeze commented Feb 12, 2021

k1n6b0b commented Feb 14, 2021 • edited Loading

alandtse commented Feb 15, 2021

tbeloc commented Feb 16, 2021

dennisbrouwer91 commented Mar 14, 2021

alandtse commented Mar 20, 2021

3mta3 commented Apr 17, 2021 • edited Loading

stepir commented Apr 18, 2021 • edited Loading

zephyrus9MA commented Apr 18, 2021 • edited Loading

benschwartz42 commented Apr 19, 2021

akiro commented Apr 19, 2021

Schelin78 commented Apr 19, 2021

iancg commented Apr 20, 2021

DavidDeSloovere commented Apr 20, 2021

davispeden1 commented Apr 20, 2021 • edited Loading

davispeden1 commented Apr 20, 2021

davispeden1 commented Apr 20, 2021

stepir commented Apr 20, 2021

skynet01 commented Apr 21, 2021

fcastilloec commented Apr 21, 2021

Verguldebarman commented Apr 22, 2021 • edited Loading

slee29 commented Apr 23, 2021

alandtse commented Apr 23, 2021

denisjoshua commented Apr 23, 2021

ukmgranger commented Apr 25, 2021

robpow commented Apr 25, 2021

rudyo85 commented Apr 26, 2021

jackknife76 commented Apr 26, 2021

MindFreeze commented Apr 26, 2021

stepir commented Apr 28, 2021

alandtse commented Apr 29, 2021

NicklasMD commented Apr 29, 2021

oscfor commented Apr 29, 2021

abuchanan920 commented Apr 30, 2021

DavidDeSloovere commented Apr 30, 2021

dancrevier commented May 2, 2021

alandtse commented May 2, 2021

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