tuya integration not supporting device

[arjancool]

The problem

I've bought a Woox waterlock (https://wooxhome.com/products-c10/other-c4/woox-r4238-smart-garden-irrigation-control-p107).
The device is supported in the tuya app and Tuya IOT platform.

When adding it to homeassistant it show the following :
R4238 Smart Irrigation Control (unsupported)
by Tuya

What version of Home Assistant Core has the issue?

core-2023.6.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of tuya can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign tuya Removes the current integration label and assignees on the issue, add the integration domain after the command.

_{^{(message by CodeOwnersMention)}}

---

tuya documentation
tuya source
_{^{(message by IssueLinks)}}

[Lauvizh]

Same issue here, is there a way I can help ?

[GielleXe]

Same here

[dakkar78]

Same issue. I specifically bought this model as Tuya compatible and with the idea it would have worked in HA as well! I have other devices with Tuya and never an issue!

[kl4ver]

Same here, but I think there is already a PR for it: #93289

[syepes]

Hope at least one of these get reviewed and merged I have been waiting for weeks :-(

#95053

[duckati]

Same issue for me. We have been waiting for months...

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.