Unable to logon and reset password

[imanpeeman]

Out of the blue (after auto update to Deconz 5.1?) i'm no longer able to logon to the phoscon app. my raspbee is detected, the logon screen is displayed, but i'm not able to logon.
When resetting the password (within 10 minutes after boot) I got the reset password dialog, I can press it (the websites returns with 'The password is set to default') I can also click on the green button stating 'set new password' but nothing happens.

I'm using the Raspbee with FW 0x26330500 and HassOS 3.8 and Hass.IO 104.3.

maybe there is a relation / side effect with #947 ?

Is there a way out?

[zaurak27]

I am experiencing the same issue as imanpeeman. Even the rollback to 5.0 did not do the trick. Neither my old password nor the reset is working. I made a clean install without success.
Anybody knows a resolution?

I am using RbPi 4 with raspBee premium.

[Flipper84]

same issue here,
but when dongle connected to a win10 computer and deconz addon the login works.

[mbo18]

Same here since this evening.
I'm running HA 104.3 and I have just updated to Supervisior 198 and OS 3.9.

[LeonCB]

Same here.
Running OS 3.9, Supervisor 198.

[modestpharaoh]

Same issue here... I didn't even have auto update for deconz

[Luke95vl]

Same after updating to 0.105, OS 3.9, Supervisor 198

[ukmgranger]

Same here

[fuzzysteve]

Same here

[mbo18]

I think it's related to Supervisor 198.
Have you all updated to this release?

[fuzzysteve]

I have

[brugk000]

#metoo

[Flipper84]

Supervisor 198
HassOs 3.9
core 104.3

[adromiscus]

Same problem after last update; password is not recognised, can't log in

[FlyingPersian]

Same here. I didn't even update, maybe it auto updated.

[Tungvall]

. I tried everything and once i managed to reset the password the default one (delight) didnt work at all.
I unplugged the Conbee from my rapsberry and installed it into my PC.
I booted it up and got into it. Once there i started the web app (same i see in in hass) and had some issues. I got back in and managed to pick a password.

I logged out and back in with the new one to confirm it worked, which it did.
Back into HassIO (rpi3b+something) it's back to showing my "Login failed."
I also removed the Deconz addon but with no luck.

[rchamp26]

same thing literally happened to me just now. everything was working. just set this new add on now added devices, then went back to deconz web ui, and it didn't know the password i set. i tried resetting and same things as others.

i only have a few lights, so tried uninstalling, rebooting whole server, nothing. somehow the 'password' is still saved somewhere.

so i also just noticed 0.105.0 is out. so upgraded to that, tried installing deconz, nope, still seems to detect old settings somewhere.

[ymoona]

Same issue here. Yesterday all was working fine and tonight I cant login. Password reset seems to work but I still cant login. After I found that it did not work anymore I update hassio to new supervisor. Still broken, I also tried to restore from backup also does not work. The backup is fine I used it to restore my whole system yesterday and then It was working.

In the logfile of hassio I see this when I try to logon:
20-02-05 23:12:33 ERROR (MainThread) [hassio.api.security] Invalid token for access /ingress/1tKyMxTZlK3TE2hufIHqsTCVSywa0R6Bs_OG805tShI/api/

And in the log of the addon:
172.30.32.2 - - [06/Feb/2020:00:14:07 +0100] "GET /api/hassio_ingress/1tKyMxTZlK3TE2hufIHqsTCVSywa0R6Bs_OG805tShI/api/config?_=1580944446976 HTTP/1.1" 403 140 "blob:http://hassio.local:8123/cbd611f7-5e44-4694-a743-4cb47442c0de" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363"

Removing the addon and restoring from backup does also not help.

[cogneato]

I don't use deconz but I'm seeing more of this in discord along with
ERROR (MainThread) [hassio.api.security] Invalid token for access /ingress/NR_foGYZmUZp7PGTbuA9nGaVxftgdyjpwp2siheZETU/api/

I would avoid tearing things apart/down for now and wait for devs to see.

[Luke95vl]

if you log in from [your home assistant ip address]:40850 it works and you can log in.
If you try to log in from the sidebar in Home Assistant log I get

20-02-05 21:55:32 ERROR (MainThread) [hassio.api.security] Invalid token for access /ingress/sx8YEmeZuUvtxr978Uy75IzE4MgWbCZLMalO4ehQYcg/api/

[hmbusch]

I got this issue too after upgrading to Hassio 0.105. When I connect via port 40850 (after mapping it in the settings), everything works fine, when I use the deConz WEB-UI via Ingress, login is denied and I'm seeing a lot of these errors in the main log:

2020-02-06 01:34:11 ERROR (MainThread) [pydeconz.websocket] Client connection error
2020-02-06 01:34:44 ERROR (MainThread) [pydeconz.websocket] Client connection error
2020-02-06 01:35:00 ERROR (MainThread) [pydeconz.websocket] Client connection error
2020-02-06 01:35:15 ERROR (MainThread) [pydeconz.websocket] Client connection error

In addition, newly discovered devices are not transferred to Home Assistant anymore, not even after restarting deConz. (I got that fixed by also restarting Home Assistant, so discovery is not affected).

[Gawronnek]

Same here.
Running OS 3.9, Supervisor 198.

[3ative]

Let's NOT fill up another thread with "Same here"'s we should assume we all have the same issue.
Solutions only please :)

[rchamp26]

Let's NOT fill up another thread with "Same here"'s we should assume we all have the same issue.
Solutions only please :)

understood. i did the workaround @hmbusch mentioned. I just set up an external accessible port, and reconfigured my deconz integration to use that vs using the ingress and auto discovery. looks like the issues is the token that is hard coded in the official hassio addon.

[ymoona]

if you log in from [your home assistant ip address]:40850 it works and you can log in.
If you try to log in from the sidebar in Home Assistant log I get

20-02-05 21:55:32 ERROR (MainThread) [hassio.api.security] Invalid token for access /ingress/sx8YEmeZuUvtxr978Uy75IzE4MgWbCZLMalO4ehQYcg/api/

This works, but you need to expose the port in the settings on the dezonz addon.
Also my old password still works, so all my tries to reset the password did not work.

[Kirorus]

i have same issue.
my setup is Intel NUC (Ubuntu 19.10) with hassio image in Virtualbox. I can't login to conbee2.
Old addon from marthoc Hass.io Addons work stable.

[henkie86]

same here

[Gawronnek]

update to 0.105.1 has not changed anything, I still can't log in or change my password

[JamieP83]

og in from [your home assistant ip address]:40850

im getting the same issue however this comment worked in the interim

[imanpeeman]

@pvizeli Thanks for the prompt response and the work you've done.

To others: the fix isn't included in 105.1 so we have to wait a few more hours ;) https://github.com/home-assistant/home-assistant/releases/tag/0.105.1

[frenck]

@imanpeeman It is not related to the core, it is related to the supervisor. Supervisor 199 is now available. Go to the Supervisor panel -> System tab -> Reload the Supervisor. An update should now appear.