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Related to #1356
Related to #709
Related to #1358
Related to #1360
Visiting https://www.lifescied.org/doi/pdfdirect/10.1187/cbe.16-03-0125?hmac=1652291030-iO2ANjHjvxu3q%2B4CHgiZWBq%2FfWf2Ujn1xtJxrlCDhIM%3D gives the error "Failed to load PDF document."
The PDF opens with the annotation selected for in-context viewing.
Users get the "Unexpected server response." error which doesn't tell them much about what happened there.
macOS 11.6.5 Chrome 100
Support ticket: https://app.hubspot.com/contacts/6291320/ticket/905817203/
The text was updated successfully, but these errors were encountered:
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Related
EPUBS
Related to #1356
Related to #709
PDFs
Related to #1358
Related to #1360
Bug report form
Steps to reproduce
Unexpected server response.
PDF.js v2.14.137 (build: 27e738dff)
Message: Unexpected server response (403) while retrieving PDF "https://www.lifescied.org/doi/pdfdirect/10.1187/cbe.16-03-0125?hmac=1652291030-iO2ANjHjvxu3q%2B4CHgiZWBq%2FfWf2Ujn1xtJxrlCDhIM%3D".
Visiting https://www.lifescied.org/doi/pdfdirect/10.1187/cbe.16-03-0125?hmac=1652291030-iO2ANjHjvxu3q%2B4CHgiZWBq%2FfWf2Ujn1xtJxrlCDhIM%3D gives the error "Failed to load PDF document."
Expected behaviour
The PDF opens with the annotation selected for in-context viewing.
Actual behaviour
Users get the "Unexpected server response." error which doesn't tell them much about what happened there.
Browser/system information
macOS 11.6.5
Chrome 100
Additional details
Support ticket: https://app.hubspot.com/contacts/6291320/ticket/905817203/
Related
Related to #1360
Ideas
The text was updated successfully, but these errors were encountered: