Unknown Exception popping up every 5 seconds

[janusn]

The problem

I have got an error popping up on the log every 5 seconds. The Nest Protect Devices and entities seem working fine though.

What version of this integration (ha-nest-protect) has the issue?

0.3.10

What version of Home Assistant Core has the issue?

core-2022.11.5

Device / Model

Nest Protect (Topaz-2.9)

Diagnostics information

config_entry-nest_protect-d9d72164fb1de9ad1884f574ae28ec3c.json.txt

Home Assistant log

Logs

```2022-12-01 05:28:37.479 ERROR (MainThread) [custom_components.nest_protect] Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes. Traceback (most recent call last): File "/config/custom_components/nest_protect/__init__.py", line 173, in _async_subscribe_for_data await entry_data.client.authenticate(entry_data.client.auth.access_token) File "/config/custom_components/nest_protect/pynest/client.py", line 187, in authenticate nest_auth = NestAuthResponse(**result) File "", line 4, in __init__ TypeError: NestAuthClaims.__init__() missing 4 required positional arguments: 'subject', 'expirationTime', 'policyId', and 'structureConstraint' 2022-12-01 05:33:37.682 ERROR (MainThread) [custom_components.nest_protect] Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes. Traceback (most recent call last): File "/config/custom_components/nest_protect/__init__.py", line 173, in _async_subscribe_for_data await entry_data.client.authenticate(entry_data.client.auth.access_token) File "/config/custom_components/nest_protect/pynest/client.py", line 187, in authenticate nest_auth = NestAuthResponse(**result) File "", line 4, in __init__ TypeError: NestAuthClaims.__init__() missing 4 required positional arguments: 'subject', 'expirationTime', 'policyId', and 'structureConstraint' 2022-12-01 05:38:37.819 ERROR (MainThread) [custom_components.nest_protect] Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes. Traceback (most recent call last): File "/config/custom_components/nest_protect/__init__.py", line 173, in _async_subscribe_for_data await entry_data.client.authenticate(entry_data.client.auth.access_token) File "/config/custom_components/nest_protect/pynest/client.py", line 187, in authenticate nest_auth = NestAuthResponse(**result) File "", line 4, in __init__ TypeError: NestAuthClaims.__init__() missing 4 required positional arguments: 'subject', 'expirationTime', 'policyId', and 'structureConstraint' 2022-12-01 05:43:37.958 ERROR (MainThread) [custom_components.nest_protect] Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes. Traceback (most recent call last): File "/config/custom_components/nest_protect/__init__.py", line 173, in _async_subscribe_for_data await entry_data.client.authenticate(entry_data.client.auth.access_token) File "/config/custom_components/nest_protect/pynest/client.py", line 187, in authenticate nest_auth = NestAuthResponse(**result) File "", line 4, in __init__ TypeError: NestAuthClaims.__init__() missing 4 required positional arguments: 'subject', 'expirationTime', 'policyId', and 'structureConstraint' ```

Additional information

No response

[Rustymage]

This error originated from a custom integration.

Logger: custom_components.nest_protect
Source: custom_components/nest_protect/pynest/client.py:191
Integration: Nest Protect (documentation, issues)
First occurred: 2:37:12 PM (1 occurrences)
Last logged: 2:37:12 PM

Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes.
Traceback (most recent call last):
  File "/config/custom_components/nest_protect/__init__.py", line 162, in _async_subscribe_for_data
    entry_data.client.nest_session = await entry_data.client.authenticate(auth)
  File "/config/custom_components/nest_protect/pynest/client.py", line 191, in authenticate
    "cookie": "G_ENABLED_IDPS=google; eu_cookie_accepted=1; viewer-volume=0.5; cztoken="
TypeError: can only concatenate str (not "NoneType") to str

Same here

[iMicknl]

@Rustymage @janusn do both of you use the last released version, or the PR from @nicoinch with the new cookie method?

[Rustymage]

HACs tells me this:

[iMicknl]

@Rustymage on the top I see the commit-id from #121. You are running a test version (which you installed by hand 😉).

[Rustymage]

Me, no never!

Urm - clearly needs a little tweak if it's a test version ;)

Anything from me to help/support logwise?

[janusn]

@Rustymage @janusn do both of you use the last released version, or the PR from @nicoinch with the new cookie method?

I use the latest version with google access token. I am not sure how to know the version installed but I have installed through custom repository with the following URL:
https://github.com/nicoinch/ha-nest-protect

[nivek1612]

Seeing the same I think

This error originated from a custom integration.

Logger: custom_components.nest_protect
Source: custom_components/nest_protect/pynest/client.py:191
Integration: Nest Protect (documentation, issues)
First occurred: 01:39:59 (6 occurrences)
Last logged: 07:53:57

Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes.
Traceback (most recent call last):
File "/config/custom_components/nest_protect/init.py", line 162, in _async_subscribe_for_data
entry_data.client.nest_session = await entry_data.client.authenticate(auth)
File "/config/custom_components/nest_protect/pynest/client.py", line 191, in authenticate
"cookie": "G_ENABLED_IDPS=google; eu_cookie_accepted=1; viewer-volume=0.5; cztoken="
TypeError: can only concatenate str (not "NoneType") to str

[othorp]

Seeing the same issue reported by Rustymage and nivek1612 here. Log message appears every 30mins but Nest Protect functionality is mostly working so seems to be a transient error.

[hmorkemo]

The same happens here. Functionality of the units (3) seems ok. The iPhone Nest app reports everything's ok.
Diagnostics file attached.
config_entry-nest_protect-87172a1dcafae6a69f95023c5bdb62b0.json.txt

[Morriz]

+1

Verified thrown by this custom component installed from this repo.

Traceback (most recent call last):
  File "/config/custom_components/nest_protect/__init__.py", line 162, in _async_subscribe_for_data
    entry_data.client.nest_session = await entry_data.client.authenticate(auth)
  File "/config/custom_components/nest_protect/pynest/client.py", line 191, in authenticate
    "cookie": "G_ENABLED_IDPS=google; eu_cookie_accepted=1; viewer-volume=0.5; cztoken="
TypeError: can only concatenate str (not "NoneType") to str

[mattesser]

Using Home Assistant 2023.3.3 and seeing the same. My HA reboots a few times a day because of this error:

This error originated from a custom integration.

Logger: custom_components.nest_protect
Source: custom_components/nest_protect/pynest/client.py:191
Integration: Nest Protect (documentation, issues)
First occurred: 09:42:18 (1 occurrences)
Last logged: 09:42:18

Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes.
Traceback (most recent call last):
File "/config/custom_components/nest_protect/init.py", line 162, in _async_subscribe_for_data
entry_data.client.nest_session = await entry_data.client.authenticate(auth)
File "/config/custom_components/nest_protect/pynest/client.py", line 191, in authenticate
"cookie": "G_ENABLED_IDPS=google; eu_cookie_accepted=1; viewer-volume=0.5; cztoken="
TypeError: can only concatenate str (not "NoneType") to str

[B-double-U]

Same issue here. HA on latest version. Integration seems to work fine though...

This error originated from a custom integration.

Logger: custom_components.nest_protect
Source: custom_components/nest_protect/pynest/client.py:191
Integration: Nest Protect (documentation, issues)
First occurred: March 25, 2023 at 18:18:28 (14 occurrences)
Last logged: 10:12:47

Unknown exception. Please create an issue on GitHub with your logfile. Updates paused for 5 minutes.
Traceback (most recent call last):
File "/config/custom_components/nest_protect/init.py", line 162, in _async_subscribe_for_data
entry_data.client.nest_session = await entry_data.client.authenticate(auth)
File "/config/custom_components/nest_protect/pynest/client.py", line 191, in authenticate
"cookie": "G_ENABLED_IDPS=google; eu_cookie_accepted=1; viewer-volume=0.5; cztoken="
TypeError: can only concatenate str (not "NoneType") to str

[Cruguah]

I've implemented a fix, please let me know if this works

[janusn]

I've implemented a fix, please let me know if this works

Could you tell me how do I get the updated version?

[Cruguah]

Because the version number can't be updated, you need to reinstall the integration by manualy update the sourcecode of the integration. When using HACS you can do this by opening the nest integration and redownload the integration

Restart HA and you're using the latest code

[janusn]

Thanks for the tips.

I have updated and HA has been upped this morning by watchtower. The unknown exception still pops up around every 1.5 hours. Please consult the attached log.

ha.log

[Cruguah]

Hello Janus,

I've looked at your logfile, it almost feels like the credentials are not stored and can't be retrieved/used to call the google services.
Have you reinstalled the integration with new credentials?

Kind regards.

[janusn]

Hello Janus,

I've looked at your logfile, it almost feels like the credentials are not stored and can't be retrieved/used to call the google services. Have you reinstalled the integration with new credentials?

Kind regards.

You are right. I didn't change the credentials after redownloaded the plugin.

In fact, I don't know how to change the credentials. Could you enlighten me?

Cheers.

[Cruguah]

Hello Janus,
I've looked at your logfile, it almost feels like the credentials are not stored and can't be retrieved/used to call the google services. Have you reinstalled the integration with new credentials?
Kind regards.

You are right. I didn't change the credentials after redownloaded the plugin.

In fact, I don't know how to change the credentials. Could you enlighten me?

Cheers.

To help you, I've implemented a reconfiguration option in the integration, sorry, you need to reinstall the integration, the same way you did last time. But when you and you've restarted HA you see a configuration option in the nest integration, like this:

Hope this helps you solve the issue

[janusn]

Thank you very much for your help.

1. I have tried to redownload and restart HA again as suggested. But no configuration option was shown as illustrated below.

2. I removed all the integration and deleted the HACS integration. Then I added the nest_protect integration again in HACS. One thing I noticed. There were 2 nest protect repositories shown when I have entered "nest" in the search box. They are both showing exactly the same descriptions. And yours was the second one sorted by default "star" option. Too bad I didn't take a screencap at it. Could you add some indications to distinguish them for users?

3. I went ahead and authenticated as the readme said, with issue_token and cookies. One remark though. The intl translation has missed English as illustrated below.

4. Finally I have got it up and running. No error related this issue has been shown so far. Finger crossed. However, issue [homeassistant.helpers.frame] Detected integration that called async_setup_platforms instead of awaiting async_forward_entry_setups #194 is still logged.

[iMicknl]

Please update to latest beta (now v0.4.0b5) and create a new issue if you face issues.