Thank you for being an idOS integrator! Our team would love to know how we can help you.
As an open-source project, we strive for clear and complete public documentation. If our docs don’t address our issue, we’ll make sure to update them such that they do — this will greatly help the next time someone’s on your shoes.
The same rationale applies to our strong preference for public issue reports. DMs and other private synchronous communications are to be avoided, for public benefit.
First, please make sure your question isn’t addressed anywhere in our documentation:
- Main idOS docs (overview and inner workings of the idOS)
- SDK docs (integration instructions and examples)
If our documentation doesn’t address your question, please check if any issue in @idos-network/idos-sdk-js does.
You can see all issues here: https://github.com/idos-network/idos-sdk-js/issues
See the GitHub search docs for more information on searching through issues.
If neither our docs nor previous issues address your question, please create a new issue. This will help others find answers when it’s their turn to need support.
If our team believes that resolving your issue would benefit from synchronous communication, we’ll ask you to send us an email to engineering@idos.network with a link to your created issue and the email address(es) we should use to invite you to a new Slack channel we create for you.
Unsolicited emails will be ignored and marked as spam.
