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open igv-webapp site (https://igv.org/app/), but this web is not displayed correctly. #284

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sunhuaibo opened this issue May 7, 2024 · 5 comments

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@sunhuaibo
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Hi IGV team, I try to open igv-webapp site (https://igv.org/app/), but this web is not displayed correctly.

I use the edge browser, and I also tried chrome browser.

igv1 igv2

Best regards,
sunhuaibo

@jrobinso
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jrobinso commented May 7, 2024

It looks normal from my location. Are there any messages in your console? From Chrome you can open the console from the "View > Developer Tools" menu.

@sunhuaibo
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Is this because I can‘t enable ”Enabling Google access“?

image

@jrobinso
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jrobinso commented May 8, 2024

Blocking google access could be a problem, but the more immediate problem is you aren't able to load many required files, for example the bootstratp css and js. If you can't load these files you won't be able to use https://igv.org/app.

@sunhuaibo
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Thinks

@jrobinso
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Closing as there is nothing we can do about this.

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