DistilLM: The Sales Support Employee You Wish You Had

2023 LauzHack AWS & AXA Challenge

Team

• Gabriel Agerholm
• Ihchae Ryu
• Keita Hidaka

Goal of Challenge

1. Extract general problems from customer reviews dataset and present useful feedback
2. Useful application of LLMs

Dataset and Tools

• Amazon Reviews: Unlocked Mobile Phones
• OpenAI API (model: gpt-3.5-turbo)

Process and Results

1. Text distilled via LLM

2. Embedding text via OpenAI

3. Clustering via K-Means

4. Analyzing and extracting cluster themes

5. Reliable issues in wordclouds