The image viewing setting is 4K, jpg is normal, HEIC is blurry, and the original image cannot be displayed.

[paynewangw]

The bug

On the laptop, the immich image viewing setting is 4K, jpg is normal, HEIC is blurry, and the original image cannot be displayed.

But everything works fine on mobile, our family likes to see photos on the big screen

The OS that Immich Server is running on

CentOS

Version of Immich Server

v1.98.2

Version of Immich Mobile App

v1.98.2 build 144

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

normal

Your .env content

normal

Reproduction steps

1.I use Apple 13promax to upload pictures from my phone
2.Browse photos using a computer browser
3.The jpg is very clear and is the original image.
4.HEIC also has 4K resolution, but it looks blurry
...

Additional information

No response

[alextran1502]

Can you elaborate on where do you set this?

The immich image viewing setting is 4K

[paynewangw]

您能详细说明一下您在哪里设置吗？

The immich image viewing setting is 4K