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FAQ (EN)

im-ade edited this page Sep 29, 2017 · 3 revisions

Vocabulary

Media
App that will run ads
Zone
A zone is a virtual spot that ads will be displayed in (multiple zones possible). Can be divided by category, position etc.
Frequency/Recency limit
Cap used to determine how many times in a set period to show a user an ad, and how long to wait before showing the same ad.

Ads are not displaying

It takes a little bit of time for the SDK to initialize. Also another way of troubleshooting is checking for error codes(https://github.com/imobile-maio/maio-Android-SDK/wiki/API-Reference-(EN)#failnotificationreason-enum-1)

zoneID

zoneID is the id of the which ads will be displayed.

Listeners are not being called.

Check the following links to make sure you have set them up correctly maioAdsListener 1. Displaying Ads

Supported version

Android 4.1+

What happens to unsupported devices.

When an unsupported device is used canShow will always return false.

Creating a new mediaID/zoneID

New media and zone ids can be created from our publisher dashboard.

How long does it take for the SDK to finish initializing?

SDK needs to download the video ad to display in order to initialize. Depending on the throughput of the CDN and assuming a Wifi environment it takes about 3 seconds. On a mobile only network the amount of time is highly variable.