[ERROR] Unable to connect to Orion StartShoot G3: Operation not permitted

[pabutler1]

Describe the bug
After manually installing the driver (tried in both Stellarmate and Astroberry servers with Kstars and Ekos) I get an error when trying to connect (inside Ekos) and it reports this error: [ERROR] Unable to connect to Orion StartShoot G3: Operation not permitted. In Astroberry it actually seems to crash and restart but never gets past that part and just keeps crasing. I have sent logs over to the Stellarmate team and after several days of troubleshooting (validating USB is working, camera is working, software is up to date, etc) we are stuck at this issue. I will note that it seems to work just fine on my MAC - if I run Kstars and Ekos it will connect just fine to my Orion CCD camera.

To Reproduce
Exact steps to reproduce the behavior.

1. sudo apt-get update && sudo apt-get -y install indi-orion-ssg3
2. Start Kstars and Ekos - add the camera as an item, start profile, connect to camera and fail
3. See error attached

Expected behavior
I expect it to continue past the connection and then show the display as normal and connection as good.

Screenshots
See attached logs

Desktop (please complete the following information):

• OS: Raspberry PI - Stellarmate - latest version
• Version [e.g. 1.7.6, GIT..etc] - Stellarmate 1.7.0

Log Files
Make sure to enable logging and include log files - See attached
log_18-44-36.txt
log_18-40-13.txt
HARDWARE_Details.pdf
USB_Details.pdf
Error.pdf

[bgilsrud]

Thanks for the detailed bug report. The issue is that the debian package doesn't include the udev rule file that's required to make the device accessible to non-privileged users. I'll submit a fix.

[pabutler1]

Thanks a lot Ben, let me know if you need anything else - I have seen your good works helping folks out with your forum posts - much appriciated!

[pabutler1]

Hey Ben - is there a way for me to get this fix now or do I have to wait for a release? I have run the command to get the latest Indi drivers, Kstars and Ekos but still have the same problem - sorry for my ignorance - I am sure there is a command to run to get it, I just can't seem to find it. Thanks

[bgilsrud]

I'm not sure how long it will take to get into the release packages for the platform that you're using. In the meantime, you can do this:

sudo vim /lib/udev/rules.d/99-orionssg3.rules
Put this in the file:

# All Orion Cameras
SUBSYSTEMS=="usb", ATTR{idVendor}=="07ee", MODE="0666"

sudo udevadm control --reload-rules
sudo udevadm trigger

[knro]

Release already made to StellarMate & INDI Nightly PPA as well.

[pabutler1]

Thanks Ben - everything is working now - I looked at the file and it was identical to yours so everything was good when I relaunched it again.

…

On Mar 30, 2022, at 9:21 AM, Ben Gilsrud ***@***.***> wrote: I'm not sure how long it will take to get into the release packages for the platform that you're using. In the meantime, you can do this: sudo vim /lib/udev/rules.d/99-orionssg3.rules Put this in the file: # All Orion Cameras SUBSYSTEMS=="usb", ATTR{idVendor}=="07ee", MODE="0666" sudo udevadm control --reload-rules sudo udevadm trigger — Reply to this email directly, view it on GitHub <#561 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AYOXFLL6A4G4ITM3V3OWRPLVCRIO3ANCNFSM5R6CYF6Q>. You are receiving this because you authored the thread.

[pabutler1]

Thanks Jasem!!

…

On Mar 30, 2022, at 10:19 AM, Jasem Mutlaq ***@***.***> wrote: Closed #561 <#561>. — Reply to this email directly, view it on GitHub <#561 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AYOXFLKCMRJJUM6H6OI66S3VCRPFVANCNFSM5R6CYF6Q>. You are receiving this because you authored the thread.