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General: When was support for IE11 withdrawn? #4608

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sanx72 opened this issue Nov 13, 2020 · 5 comments
Closed

General: When was support for IE11 withdrawn? #4608

sanx72 opened this issue Nov 13, 2020 · 5 comments

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@sanx72
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sanx72 commented Nov 13, 2020

Hi,

Is IE11 still supported in IDS or has it been withdrawn?

I've just upgraded from IDS 4.26 to 4.34 and due to an issue with drop-down boxes appearing in the wrong place and no longer responding, I can't even sign on to our system via the standard sign on screen...

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Looks like an exception is being thrown in JQuery when I click the drop down button...

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I tried to look at the standard examples for the IDS Enterprise site in IE11 and they do not work either. I can see fixes in the release notes for IE11 issues up to 4.31, so is that the last version to support IE11?

Dropping support for IE11 is a show-stopper for our Infor application as we still have to support it for some legacy functionality.

@tmcconechy tmcconechy changed the title When was support for IE11 withdrawn? General: When was support for IE11 withdrawn? Nov 13, 2020
@tmcconechy
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tmcconechy commented Nov 13, 2020

Yes as of October we do not support IE 11 anymore. This was planned out on #3756

The last version 4.34 was the first one that we no longer tested for IE11. Before that for the last 6 months we only fixed critical issues. This decision is inline with several other major groups. And with the Infor Policy docs (support R-1 browsers).

We don't want to reverse this decision so we can free up resources for other things.

However, This issue would be easy to fix. It is something we added recently and probably just needs an if !ie 11 check. So i can fix it for this version now. We plan on keeping the IE11 code in for one more year at least (the 5.0 version definitely won't support IE 11).

So i'll put in a fix for this to get you buy why you adjust your support matrix in the future? If we say other major issues we can make a decision on them going forward.

@tmcconechy tmcconechy added [2] Velocity rating (Fibonacci) type: bug 🐛 labels Nov 13, 2020
@tmcconechy tmcconechy self-assigned this Nov 13, 2020
@tmcconechy tmcconechy added this to To do in Enterprise 4.35.x (Nov 2020) Sprint via automation Nov 13, 2020
@sanx72
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sanx72 commented Nov 13, 2020

That's a bit of a unexpected blow to us as we have a legacy part of our user interface that still requires IE11 (for an ActiveX plugin). We are re-writing the functionality in HTML/web technology, but as we are a very small dev team, I'm essentially having to fit it in between other development, support and day-to-day tasks so unlikely we will be able to stop supporting IE11 until the middle of 2021, if not longer.

Thanks for accepting the issue itself; as I really need this in the 4.34 release to go into our Q4 2020 build, I guess I'll need to bespoke fix the sohoxi.js file myself and re-minify. Presume this is just IE11 not accepting an object as the third parameter to addEventListener?

@tmcconechy
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tmcconechy commented Nov 13, 2020

Yeah i guess the timing is about right then, we dont plan on "removing" IE 11 support for another year. We just arent developing for it or testing it (which may causes issues between us).

So let's say we don't support IE 11 but if you have issues we can assess them. Will fix this one for you in 4.34 and patch no problem there. I think it just needs a check as this code doesnt need to run at all in IE 11.. So will do it later today

@sanx72
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sanx72 commented Nov 13, 2020

Much appreciated Tim, if I hit any IE11 specific issues in future, I'll only flag them up if I can't resolve them in our code.

@tmcconechy tmcconechy added this to To do in Enterprise 4.35.x (Nov 2020) Sprint via automation Nov 13, 2020
@tmcconechy tmcconechy moved this from To do to Pending Review in Enterprise 4.35.x (Nov 2020) Sprint Nov 13, 2020
@tmcconechy tmcconechy moved this from To do to Fixed in Final in Enterprise 4.34.x (Oct 2020) Sprint Nov 13, 2020
@tmcconechy tmcconechy moved this from Pending Review to Done in Enterprise 4.35.x (Nov 2020) Sprint Nov 16, 2020
@sanx72
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sanx72 commented Nov 17, 2020

Downloaded 4.34.2 and dropdown issue in IE11 is resolved and didn't come across any others during unit testing. Many thanks for the quick turnaround on this issue.

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