Genesys Agent Creation via script and scripted config changes

This a sample Python project to execute changes within Genesys Engage such as the automatic creation of agents. This code can be adjusted to perform extremely complex Genesys configuration changes by calling an InProd Changeset and optionally passing new values to the Changeset variables.

This is an extention of the following blog article https://www.inprod.io/automating-genesys-agent-creation/

What is InProd

InProd is a DevOps and change management tool for the Genesys Engage platform. Within InProd Changesets can be created that move changes between multiple environments or perform scripted changes such as automatically creating agents via sctipts, AD integraion or a web page as displayed here.

Learn more at https://www.inprod.io

Getting Started

Prerequisites

Python 3+

Installation

No external libraries are used within this project

Run

Run the sample code and follow the prompts

python run_changeset.py