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Emails sent by scheduler are sent as next reminder template #9162
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The system is designed to calculate the next applicable email template. If you want the initial email to send, you'll want to leave the invoice in a draft state. |
Run this test:
The result should be that the initial template is used when sending the email. |
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Setup
Interface
Checklist
Describe the bug
If I hit send email button, and email goes through - customer receives an email - as “Initial email” (if this is the template I’ve selected)
But then next day (according to schedule in the system settings) email get’s send as a first reminder again - and this is really annoying for clients =)
Steps To Reproduce
Set send time in Settings => Email Settings => Send Time
Send an email with invoice/quote manually after creating the invoice/quote.
Wait for the set time in the settings
Second email will go out, as a second reminder template.
Expected Behavior
Don't send automatic second email at all if it was already sent by a user. Avoid creating duplicates.
Additional context
Clients receive one email with invoice, and then next day in the morning, another but with reminder - payment is not received yet - this is very annoying for customers who have NET30 or other terms.
Screenshots
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