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if record the vedio with audio,Ispy shutdown #33

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best4s opened this issue Oct 28, 2017 · 12 comments
Closed

if record the vedio with audio,Ispy shutdown #33

best4s opened this issue Oct 28, 2017 · 12 comments

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@best4s
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best4s commented Oct 28, 2017

Dear Master;
if record the vedio with audio,Ispy shutdown。i do not know how to fix it.
can you help me ?

@ispysoftware
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ispysoftware commented Oct 28, 2017 via email

@best4s
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best4s commented Oct 30, 2017

the application error is:

Log Name: Application
Source: Application Error
Date: 2017/10/28 18:53:57
Event ID: 1000
Task Category: (100)
Level: ERROR
Keywords: classical
User: ME
Computer: BESTUU
Description:
Error application name: iSpy.exe,version: 6.8.6.0,timestamp: 0x59e85228
Error module name: Msacm32.dll,version: 6.1.7600.16385,timestamp: 0x4a5bdf8f
exception code: 0xc0000005
Error offset : 0x00000000000039c7
Error process ID: 0x14a0
Error application startup time: 0x01d34fd52bc24605
Error application path: C:\Program Files\iSpy\iSpy.exe
Error module path: C:\Windows\system32\Msacm32.dll
report ID: 4b6a75e9-bbce-11e7-8e92-241c04a0234b
event Xml:



1000
2
100
0x80000000000000

32959
Application
DEEP-1705311143



iSpy.exe
6.8.6.0
59e85228
Msacm32.dll
6.1.7600.16385
4a5bdf8f
c0000005
00000000000039c7
14a0
01d34fd52bc24605
C:\Program Files\iSpy\iSpy.exe
C:\Windows\system32\Msacm32.dll
4b6a75e9-bbce-11e7-8e92-241c04a0234b

.NET Runtime :

Log Name: Application
Source: .NET Runtime
Date: 2017/10/28 18:53:57
Event ID: 1026
Task Category:
Task Category: ERROR
Keywords: classical
User: ME
Computer: BESTUU
Description:
Error application name: iSpy.exe
Framework version: v4.0.30319
Explanation: due to the exception of the process, the process terminates.
abnormal information: System.AccessViolationException
NAudio.Wave.Compression.AcmInterop.acmStreamClose(IntPtr, Int32)
NAudio.Wave.Compression.AcmStream.Dispose(Boolean)
NAudio.Wave.WaveFormatConversionProvider.Dispose(Boolean)
NAudio.Wave.WaveFormatConversionStream.Dispose(Boolean)
System.IO.Stream.Close()
iSpyApplication.Controls.VolumeLevel.AudioDeviceDataAvailable(System.Object, iSpyApplication.Sources.Audio.DataAvailableEventArgs)
iSpyApplication.Sources.Video.MediaStream.ReadFrames()
System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
System.Threading.ThreadHelper.ThreadStart()

event Xml:



1026
2
0
0x80000000000000

32958
Application
DEEP-1705311143



Application: iSpy.exe
Framework version: v4.0.30319
Explanation: due to the exception of the process, the process terminates.
Abnormal information:
System.AccessViolationException
NAudio.Wave.Compression.AcmInterop.acmStreamClose(IntPtr, Int32)
NAudio.Wave.Compression.AcmStream.Dispose(Boolean)
NAudio.Wave.WaveFormatConversionProvider.Dispose(Boolean)
NAudio.Wave.WaveFormatConversionStream.Dispose(Boolean)
System.IO.Stream.Close()
iSpyApplication.Controls.VolumeLevel.AudioDeviceDataAvailable(System.Object, iSpyApplication.Sources.Audio.DataAvailableEventArgs)
iSpyApplication.Sources.Video.MediaStream.ReadFrames()
System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
System.Threading.ThreadHelper.ThreadStart()

@best4s
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best4s commented Oct 30, 2017

could you help me to find the problem?

@best4s
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best4s commented Oct 30, 2017

I add 10 “rtmp://live.hkstv.hk.lxdns.com/live/hks”, to record the vedio And audio 。

after 1 hours,the ispy shutdown。

@ispysoftware
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ispysoftware commented Oct 30, 2017 via email

@best4s
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best4s commented Oct 30, 2017

I direct download the iSpySetup.exe from url "http://ispyrtcdata.blob.core.windows.net/downloads/iSpy64_6_8_6_0.zip" .But it has the problem.

@ispysoftware
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ispysoftware commented Oct 30, 2017 via email

@best4s
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best4s commented Oct 31, 2017

OK .Thank you. sean tearney

@best4s
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best4s commented Nov 3, 2017

The new Version 6.8.8.0 also has the problem。
I test it after 16 minutes. The ispy brokedown .The logs is as same as above with the same test environment.

@ispysoftware
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ispysoftware commented Nov 6, 2017 via email

@best4s
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best4s commented Nov 17, 2017

If I were to record 14 video at the same time, 4 of them have sounds. After 22 hours,the Ispy breakdown. The log was the same as above.

If I were to record 14 video at the same time without sounds, ispy did well.

@ispysoftware
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ispysoftware commented Nov 20, 2017 via email

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