puppet-zendesk

Description

A Puppet report handler for creating tickets from failed runs to Zendesk. It includes sending all log data.

Requirements

• httparty
• json
• puppet

Installation & Usage

1. Install the httparty and json gems on your Puppet master

   $ sudo gem install httparty json
   

2. Install puppet-zendesk as a module in your Puppet master's module path.

3. Update the zendesk_site, zendesk_user and zendesk_password variables in the zendesk.yaml file. The user you specify will become the author of any tickets created the report processor. Copy the file to /etc/puppet/. An example file is included.

4. Enable pluginsync and reports on your master and clients in puppet.conf

   [master]
   report = true
   reports = zendesk
   pluginsync = true
   [agent]
   report = true
   pluginsync = true
   

5. Run the Puppet client and sync the report as a plugin

Author

James Turnbull james@lovedthanlost.net

License

Author:: James Turnbull (<james@lovedthanlost.net>)
Copyright:: Copyright (c) 2011 James Turnbull
License:: Apache License, Version 2.0

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

    http://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.