Quectel WWAN driver always found again even after installing it #59

SynMaki · 2022-11-14T09:34:04Z

Version

1.5.0

Computer Model

See Problem

Problem

Hi jantari,

First of, thanks for releasing the 1.5.0 Version. Just implemented it to our Pilot Group!

Unfortunately, i have two other Problems (also had it on the previous Version).
Problem 1: It seems, that some Drivers want to install themself on every check again (we tried reebots and shutdowns on these machines).

Problem 2: Some Chipset Device Software Drivers will not be installed.

Our Script we scheduling while after a login:

Start-Transcript -Path '....\LSUClientALL.txt' -Append
Get-Date
# Set a maximum allowed installer runtime of 20 minutes
Set-LSUClientConfiguration -MaxInstallerRuntime (New-TimeSpan -Minutes 20)
# Check Current Configuration
Get-LSUClientConfiguration

# Find updates
$updates = Get-LSUpdate
# Download them all to the local disk
$updates | Save-LSUpdate -Path "C:\ProgramData\LSUTemp" -Verbose
# Then install
$updates | Install-LSUpdate -Path "C:\ProgramData\LSUTemp" -Verbose
Stop-Transcript

Problem1:
DEVICE 1 Model: 21C8S0MX00
Freitag, 4. November 2022 10:30:49

Proxy :
ProxyCredential :
ProxyUseDefaultCredential : False
MaxExternalDetectionRuntime : 00:10:00
MaxExtractRuntime : 00:20:00
MaxInstallerRuntime : 00:20:00

AUSFÜHRLICH: Processing package 'r1yfu05w - Quectel EM05-G Wireless WAN Driver - 10 (20H2 or Later)/11 (21H2 or Later)'
AUSFÜHRLICH: Installing package r1yfu05w ...

ID : r1yfu05w
Title : Quectel EM05-G Wireless WAN Driver - 10 (20H2 or Later)/11 (21H2 or Later)
Type : Driver
Success : True
FailureReason :
PendingAction : REBOOT_SUGGESTED
ExitCode : 0
StandardOutput : {}
StandardError : {}
LogOutput : {}
Runtime : 00:00:01.3362134

Freitag, 11. November 2022 06:59:58

Proxy :
ProxyCredential :
ProxyUseDefaultCredential : False
MaxExternalDetectionRuntime : 00:10:00
MaxExtractRuntime : 00:20:00
MaxInstallerRuntime : 00:20:00

AUSFÜHRLICH: Processing package 'r1yfu05w - Quectel EM05-G Wireless WAN Driver - 10 (20H2 or Later)/11 (21H2 or Later)'
AUSFÜHRLICH: Installing package r1yfu05w ...

ID : r1yfu05w
Title : Quectel EM05-G Wireless WAN Driver - 10 (20H2 or Later)/11 (21H2 or Later)
Type : Driver
Success : True
FailureReason :
PendingAction : REBOOT_SUGGESTED
ExitCode : 0
StandardOutput : {}
StandardError : {}
LogOutput : {}
Runtime : 00:00:02.1884399

Montag, 14. November 2022 07:06:43

Proxy :
ProxyCredential :
ProxyUseDefaultCredential : False
MaxExternalDetectionRuntime : 00:10:00
MaxExtractRuntime : 00:20:00
MaxInstallerRuntime : 00:20:00

AUSFÜHRLICH: Processing package 'r1yfu05w - Quectel EM05-G Wireless WAN Driver - 10 (20H2 or Later)/11 (21H2 or Later)'
AUSFÜHRLICH: Installing package r1yfu05w ...

ID : r1yfu05w
Title : Quectel EM05-G Wireless WAN Driver - 10 (20H2 or Later)/11 (21H2 or Later)
Type : Driver
Success : True
FailureReason :
PendingAction : REBOOT_SUGGESTED
ExitCode : 0
StandardOutput : {}
StandardError : {}
LogOutput : {}
Runtime : 00:00:01.3805968

Montag, 26. September 2022 08:12:08
AUSFÜHRLICH: Processing package 'n24au05w - Realtek Audio Driver - 10 (1809 or Later)/11 (21H2 or Later)'
AUSFÜHRLICH: Starting download of 'https://download.lenovo.com/pccbbs/mobiles/n24au05w.txt'
AUSFÜHRLICH: Installing package n24au05w ...

ID : n24au05w
Title : Realtek Audio Driver - 10 (1809 or Later)/11 (21H2 or Later)
Type : Driver
Success : True
FailureReason :
PendingAction : REBOOT_SUGGESTED
ExitCode : 259
StandardOutput : {}
StandardError : {}
LogOutput : {}
Runtime : 00:00:18.1586815

Device 2 Model: Mdl20L6SBLF00

Freitag, 11. November 2022 06:47:12

Proxy :
ProxyCredential :
ProxyUseDefaultCredential : False
MaxExternalDetectionRuntime : 00:10:00
MaxExtractRuntime : 00:20:00
MaxInstallerRuntime : 00:20:00

AUSFÜHRLICH: Processing package 'n24au05w - Realtek Audio Driver - 10 (1809 or Later)/11 (21H2 or Later)'
AUSFÜHRLICH: Starting download of 'https://download.lenovo.com/pccbbs/mobiles/n24au05w.txt'
AUSFÜHRLICH: Installing package n24au05w ...

ID : n24au05w
Title : Realtek Audio Driver - 10 (1809 or Later)/11 (21H2 or Later)
Type : Driver
Success : True
FailureReason :
PendingAction : REBOOT_SUGGESTED
ExitCode : 259
StandardOutput : {}
StandardError : {}
LogOutput : {}
Runtime : 00:00:16.6687355

Montag, 14. November 2022 07:00:56

Proxy :
ProxyCredential :
ProxyUseDefaultCredential : False
MaxExternalDetectionRuntime : 00:10:00
MaxExtractRuntime : 00:20:00
MaxInstallerRuntime : 00:20:00

AUSFÜHRLICH: Processing package 'n24au05w - Realtek Audio Driver - 10 (1809 or Later)/11 (21H2 or Later)'
AUSFÜHRLICH: Starting download of 'https://download.lenovo.com/pccbbs/mobiles/n24au05w.txt'
AUSFÜHRLICH: Installing package n24au05w ...

ID : n24au05w
Title : Realtek Audio Driver - 10 (1809 or Later)/11 (21H2 or Later)
Type : Driver
Success : True
FailureReason :
PendingAction : REBOOT_SUGGESTED
ExitCode : 259
StandardOutput : {}
StandardError : {}
LogOutput : {}
Runtime : 00:00:16.5505164

Problem 2

Model: Mdl20SYS3C802

Montag, 14. November 2022 06:46:28

Proxy :
ProxyCredential :
ProxyUseDefaultCredential : False
MaxExternalDetectionRuntime : 00:10:00
MaxExtractRuntime : 00:20:00
MaxInstallerRuntime : 00:20:00

Ausnahme beim Aufrufen von "DownloadFile" mit 2 Argument(en): "Der Remoteserver hat einen Fehler zurückgegeben: (404)
Nicht gefunden."
In C:\Program Files\WindowsPowerShell\Modules\LSUClient\private\Save-PackageFile.ps1:46 Zeichen:9

    $webClient.DownloadFile($SourceFile.AbsoluteLocation, $Downlo ...

```
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
```
- CategoryInfo : NotSpecified: (:) [], MethodInvocationException
- FullyQualifiedErrorId : WebException
  Ausnahme beim Aufrufen von "DownloadFile" mit 2 Argument(en): "Der Remoteserver hat einen Fehler zurückgegeben: (404)
  Nicht gefunden."
  In C:\Program Files\WindowsPowerShell\Modules\LSUClient\private\Save-PackageFile.ps1:46 Zeichen:9

    $webClient.DownloadFile($SourceFile.AbsoluteLocation, $Downlo ...

```
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
```
- CategoryInfo : NotSpecified: (:) [], MethodInvocationException
- FullyQualifiedErrorId : WebException

WARNUNG: The command or file '%PACKAGEPATH%\tbtfwdetect26_dch.exe 8' could not be found from 'C:\Windows\TEMP\djjy5s5b.crl\lpctmp1o.qkw' and was not run
AUSFÜHRLICH: Processing package 'n2uic02w - Intel Chipset Device Softwar - 10 (1909 or Later)/11 (21H2 or Later)'
AUSFÜHRLICH: Starting download of 'https://download.lenovo.com/pccbbs/mobiles/n2uic02w.txt'
AUSFÜHRLICH: Installing package n2uic02w ...

ID : n2uic02w
Title : Intel Chipset Device Softwar - 10 (1909 or Later)/11 (21H2 or Later)
Type : Driver
Success : False
FailureReason : INSTALLER_EXITCODE
PendingAction : NONE
ExitCode : 13312
StandardOutput : {}
StandardError : {}
LogOutput : {}
Runtime : 00:00:03.7725961

Thanks for your Time here!

Additional context

No response

The text was updated successfully, but these errors were encountered:

jantari · 2022-11-14T17:57:22Z

Hi,

to troubleshoot problem 1, please run Get-LSUpdate -Verbose -Debug after the driver has already been installed once.
With -Debug this will produce a lot of output, but it will detail exactly why each driver package is considered installed/not installed so if there is something wrong with that detection we can see it.

For problem 2, that package uses DPInst.exe as its installer:

$20sy_updates | Where-Object ID -eq 'n2uic02w' | Select-Object -ExpandProperty Installer

Unattended     : True
InstallType    : cmd
SuccessCodes   : {0, 1}
InfFile        :
ExtractCommand : n2uic02w.exe /VERYSILENT /DIR=%PACKAGEPATH% /EXTRACT="YES"
Command        : %PACKAGEPATH%\DPInst.exe /sa /se /sw

which is an (older) official Microsoft tool, and there is some documentation around it. For example this website explains what the return codes mean.

You are getting 13312 which, translated to hexadecimal, is 00003400.

If the information in the above link is correct this would mean 34 drivers were added to Windows successfully, but none of them could directly be used for a connected device.

I think it could be possible that the drivers are installed but not used because they aren't really applicable to your machine. Maybe this is a similar problem to problem 1, where a package is being mis-detected. If you could run Get-LSUpdate -Verbose -Debug on this model as well that would be helpful to see if that's the case.

Thanks!

SynMaki · 2022-11-15T07:18:15Z

LSUDEBUG1_20SY.txt
LSUDEBUG_21C8S0MX00.txt

Hi Jantari,

Thanks! Just added both DEBUG logs:)

Matching device HardwareIDs with wildcards was added in f59ea57 and e4e28bc, but maybe mistakenly so. HardwareIDs can contain * when I thought it was a wildcard added by Lenovo https://learn.microsoft.com/en-us/windows-hardware/drivers/install/generic-identifiers

jantari · 2022-11-22T21:45:16Z

I have had some time to look into this and have a few ideas on what could be the cause of it, but have to do more testing to verify.

I also identified the same issue in some logfiles from model 20X1 deployments with a similar Quectel WWAN driver r1kwq15w so I should be able to reproduce it on those computers to find out more. Will keep you updated.

SynMaki · 2022-11-23T06:20:43Z

Great, thank you!

Just let me know if i can help here anyhow.

…hed exactly (#59)

jantari · 2022-12-13T22:46:55Z

So, I had an idea how to fix this and implemented it in dbee40c but I couldn't validate the fix on any 20X3 anymore because Lenovo has superseded the package that originally exhibited the problem for me with a newer version that works differently and doesn't have the issue anymore.

However I just realized I could manually download the old package and add it to an offline repository to test the fix and it did work, so I can likely include this in the next release of LSUClient.

Do your problem cases still reproduce the same as they did when you opened the issue or were your packages updated as well?

jantari · 2022-12-19T18:57:22Z

I could compare the results from the current release 1.5.0 vs develop on a 21C5 today with the exact driver package r1yfu05w you have too. I can now confirm the problem is fixed in develop.

1.5.0 results:

ID       RebootType IsApplicable IsInstalled Title
--       ---------- ------------ ----------- -----
fwnva58           5         True       False Lenovo NVMe Solid State Drive Firmware Update Utility - 10/11
r1yfu05w          3         True       False Quectel EM05-G Wireless WAN Driver - 10 (20H2 or Later)/11 (21H2 or Later)
r1yuj07w          5         True       False ThinkPad BIOS Update - 10/11

develop-branch results as of d595dcb:

ID       RebootType IsApplicable IsInstalled Title
--       ---------- ------------ ----------- -----
fwnva58           5         True       False Lenovo NVMe Solid State Drive Firmware Update Utility - 10/11
r1yuj07w          5         True       False ThinkPad BIOS Update - 10/11

with r1yfu05w now reporting as IsApplicable TRUE and IsInstalled TRUE.

jantari · 2022-12-21T17:47:09Z

Published Version 1.5.1 which includes this fix

SynMaki added the bug Something isn't working label Nov 14, 2022

jantari pushed a commit that referenced this issue Dec 5, 2022

only use wildcard-matched devices in _Driver tests if no devices matc…

dbee40c

…hed exactly (#59)

jantari added the fix-in-next-release label Dec 19, 2022

jantari changed the title ~~Driver Install Issues~~ Quectel WWAN driver always found again even after installing it Dec 19, 2022

jantari closed this as completed Dec 21, 2022

jantari removed the fix-in-next-release label Dec 21, 2022

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Quectel WWAN driver always found again even after installing it #59

Quectel WWAN driver always found again even after installing it #59

SynMaki commented Nov 14, 2022

jantari commented Nov 14, 2022

SynMaki commented Nov 15, 2022

jantari commented Nov 22, 2022

SynMaki commented Nov 23, 2022

jantari commented Dec 13, 2022 •

edited

jantari commented Dec 19, 2022

jantari commented Dec 21, 2022

Quectel WWAN driver always found again even after installing it #59

Quectel WWAN driver always found again even after installing it #59

Comments

SynMaki commented Nov 14, 2022

Version

Computer Model

Problem

Additional context

jantari commented Nov 14, 2022

SynMaki commented Nov 15, 2022

jantari commented Nov 22, 2022

SynMaki commented Nov 23, 2022

jantari commented Dec 13, 2022 • edited

jantari commented Dec 19, 2022

jantari commented Dec 21, 2022

jantari commented Dec 13, 2022 •

edited