Ms Learning : Youtbe Link : [Dynamics 365 Marketing Tutorial] (Real Time Marketing / Customer Insights Journeys)](https://www.youtube.com/watch?v=13Cb7fIGxo8) T am going to take through sort of 3 keys points in the way that it's put together 1.Who are you sending to ? (Audience) - Segments & triggers Who are sending things ? Create Segments, trigger the journey
2.What are you send ? (Content) - Email - Text Messages the second thing that we're going to look at is what are we sending out and we've got within here emails
- How are you sending your communications ? Personalised journeys