Backup is very... very... slow

[jebeld17]

The app takes a considerably long time to back up, even just SMS. It has taken from 10:56AM EST to now 2:27PM EST to get only 5649 SMS backed up, not including MMS.
Logs state the backup finished at 10:56AM EST as well, but I know that is not true.

I am running SMSBackup+ v1.5.10 on the HTC 10 (US Unlocked) with the latest software updates. Android version is 7.0 Nougat.

See below and attached for the app logs with extra debugging information:

---

07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished
07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished
07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished
07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished

---

Device info is below and attached:

---

Castro Information Report

Report generated: 15 July 2017 14:32:49

System
OS
Version: Nougat 7.0
Security patch: 01 June 2017
Build number: NRD90M
Tags: release-keys
Bootloader: 1.0.0.0000
SDK: 24
Font scale: Normal
Time zone: Eastern Standard Time
Uptime: 10:00:07
Uptime (w/o Deep Sleep): 06:27:04
Radio: Error

Miscellaneous
Virtual machine: ART 2.1.0
Heap size: 256 MB
SELinux: Enforcing
Root: Unavailable
BusyBox: Unavailable
Version ICU: 8.0
Library ICU: 56.1
ICU CLDR: 28.0
Version ZLib: null
Version OpenSSL: BoringSSL
Kernel: 3.18.31-perf-g931aebf53dd
Fingerprint: htc/pmewl_00617/htc_pmewl:7.0/NRD90M/932611.2:user/release-keys

Device
Model: HTC 10
Codename: htc_pmewl
Manufacturer: HTC
Fingerprint scanner: Present

Display
Resolution: 2560 x 1440 pixels
Frame rate: 60.000004 Hz
Density: 640 dpi
Format: xxxhdpi

Identifiers
(Deleted)

Processor

CPU
Model: Error
Name: AArch64 Processor rev 2 (aarch64)
Architecture: Error (0x211)
DSP: Error
Process: Error
Cores: 4
Supported ABI: armeabi
Governor: interactive
Frequency range: 307 MHz - 1593 MHz
Usage: 40 %

Power saving
Multicore saving: Disabled

Technologies
NEON: Not supported
SWP: Not supported
Thumb: Not supported

GPU
Name: Error
Frequency: Error
Minimal frequency: Error
Maximal frequency: Error
Governor: Error
Open GL: OpenGl ES 3.2

Battery
Capacity: 3000 mAh
USB Fast charging: Not supported

Memory
RAM Total: 3766 MB
Internal memory Total: 23.91 GB
SWAP memory Total: 2047 MB
SWAP memory Cached: 9 MB
Buffer memory Total: 12 MB
Protection: Not protected
Encryption: Decrypted

Cellular
Phone
Operator:
Operator code:
Standard: GSM
Country code:
Voice mail: Supported
World phone: Yes

Network
(Deleted)

Wi-Fi
Properties
(Deleted)

DHCP
(Deleted)

Technologies
Device-to-AP RTT: Supported
5GHz Wi-Fi: Supported
Wi-Fi Direct: Supported
Offload Scan: Supported

Back camera
Resolution: 12.0 MP (4000x3000)
JPEG quality: 90 %
Thumbnail size: 320x240
Thumbnail quality: 90 %
Focal: 4.58 mm
Auto exposure: Unlocked
Auto white balance: Unlocked
Vertical angle: 53.8285 %
Horizontal angle: 10
Horizontal angle: 10
Video stabilization: Error
Flash: Available
Zoom: Available

Color effect
Current: Not selected
Supported: Not selected, Monochrome, Negative, Solarize, Sepia, Posterize, Whiteboard, Blackboard, Aqua

Flash mode
Current: Disabled
Supported: Disabled, Automatic, Enabled, Torch

White balance mode
Current: Automatic
Supported: Automatic, Incandescent lamp, Fluorescent, Warm-fluorescent, Daylight, Cloudy day, Twilight, Shadows

Focus mode
Current: Automatic
Supported: Infinity, Automatic, Close-up, Continuous video, Continuous picture

Scene mode
Current: Automatic
Supported: Automatic, Landscape, Snow, Beach, Sunset, Night, Portrait, Sport, Steady photo, Candlelight, Fireworks, Party, Night portrait, Theatre, Action

Antibanding mode
Current: Automatic
Supported: Disabled, 60 Hz, 50 Hz, Automatic

Front camera
Resolution: 5.0 MP (2592x1944)
JPEG quality: 90 %
Thumbnail size: 320x240
Thumbnail quality: 90 %
Focal: 2.35 mm
Auto exposure: Unlocked
Auto white balance: Unlocked
Vertical angle: 57.9945 %
Horizontal angle: 10
Horizontal angle: 10
Video stabilization: Error
Flash: Unavailable
Zoom: Available

Color effect
Current: Not selected
Supported: Not selected, Monochrome, Negative, Solarize, Sepia, Posterize, Whiteboard, Blackboard, Aqua

Flash mode
Current: Error
Supported: Error

White balance mode
Current: Automatic
Supported: Automatic, Incandescent lamp, Fluorescent, Warm-fluorescent, Daylight, Cloudy day, Twilight, Shadows

Focus mode
Current: Automatic
Supported: Infinity, Automatic, Close-up, Continuous video, Continuous picture

Scene mode
Current: Automatic
Supported: Automatic, Landscape, Snow, Beach, Sunset, Night, Portrait, Sport, Steady photo, Candlelight, Fireworks, Party, Night portrait, Theatre, Action

Antibanding mode
Current: Automatic
Supported: Disabled, 60 Hz, 50 Hz, Automatic

---

Attachments:
sms_backup_plus-log.zip
DeviceInfo.txt

[djboge]

I also had this problem. I had ~50000 messages and I let it go for 15-20 minutes and only backed up several hundred. The progress pace was like 1... 2... 3... 4... and so on. Happy to provide more info if needed.

[rahulraj80]

+1: Anyway to speed it up?

(Another user with 50k messages - seems, I had restored from GMail once, and now I cannot choose to do a part upload :-( )