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Client with same name, phone number but different email address marked as duplicate #4

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jeannetoh99 opened this issue Nov 13, 2020 · 1 comment

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@jeannetoh99
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jeannetoh99 commented Nov 13, 2020

Similar to previous issue.

Not sure if this is a UG bug or functionality bug, but functionality does not work as specified in the UG.

Steps to Reproduce:

Add 2 clients with the same name, phone number but different email address.
Expected: Both clients added (since UG states that 2 clients are considered different if they have different names OR they have the same name BUT have different email or phone number)

Actual: Error thrown, marked as duplicate client

Screenshots:
Screenshot 2020-11-13 at 12.32.02 PM.png

@nus-se-bot
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nus-se-bot commented Nov 18, 2020

Team's Response

Lowering the severity as this is just a minor inconvenience, does not affect the overall operations of the product
In reality, people with the exact same name and same phone number is also very rare

Items for the Tester to Verify

❓ Issue severity

Team chose [severity.Low]
Originally [severity.Medium]

  • I disagree

Reason for disagreement: [replace this with your explanation]


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