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The UI doesn't appear at all #278

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denizonm opened this issue Mar 29, 2022 · 13 comments
Closed

The UI doesn't appear at all #278

denizonm opened this issue Mar 29, 2022 · 13 comments
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bug Something isn't working

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@denizonm
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The tray icon is present and works, but the main ui doesn't.

I wondered if this could have been a multiple monitor issue but it doesn't seem to be. I'm not sure but i think this happened when i updated to the newest version.

The window appears in the taskbar and upon hovering, everything looks normal. Pressing the window makes it active.

Love the program!

@denizonm
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I'm on windows 10, a clean install hasn't solved the problem.

@jeffvli
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jeffvli commented Mar 29, 2022

Can you try making the application active by clicking on it in the taskbar and the using the Windows Key + Arrow Key to try moving it? Maybe it got stuck outside of your monitor zones.

You can also try resetting your settings by deleting the settings.json file in %appdata%/sonixd and then restarting the app.

@slsnow
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slsnow commented Apr 9, 2022

I had this same issue, and for some reason deleting the settings.json file did fix it. Thanks.

@jeffvli
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jeffvli commented Apr 10, 2022

If this happens in the future for anyone else, please provide me your broken settings.json file so I can debug which setting is being corrupted. Though, make sure you sanitize the json file by removing settings like your token, password, username, etc. before posting here.

@jeffvli jeffvli added the bug Something isn't working label Apr 10, 2022
@bwat47
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bwat47 commented Apr 23, 2022

broken settings file attached
settings.zip

@jeffvli
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jeffvli commented Apr 23, 2022

@bwat47 Thanks, seems to actually just be the persisted window size/position breaking.

Modify those values to something like 0, 0 for x, y and 1280, 720 for width and height and I believe it should resolve it. I'll fix this for the next version.

  "windowPosition": {
    "x": -25600,
    "y": -25600,
    "width": 0,
    "height": 0
  }

@ghost
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ghost commented Apr 26, 2022

Just ran into this issue; as mentioned above, window size is brokey, either change the width/height/location (see below if you'd like) or delete settings.json in %appdata%/sonixd to fix ^^

Broken configuration reports:

  "windowPosition": {
    "x": -32000,
    "y": -32000,
    "width": 0,
    "height": 0
  }

'Unbrokey configuration':

  "windowPosition": {
    "x": 104,
    "y": 50,
    "width": 1024,
    "height": 728
  }

@jeffvli
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jeffvli commented Apr 26, 2022

I'll push a fix soon to remove this behavior since it seems to be breaking more often than it's working.

@132ikl
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132ikl commented Jul 6, 2022

When do you think you'll be able to make a release with the fix? This happens almost every day for me 😢

@jeffvli
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jeffvli commented Jul 6, 2022

@132ikl I can fix this in the next release (somewhat slipped my mind). By any chance, do you have minimize to tray or exit to tray enabled? That's one thing that I'm thinking may be triggering this issue.

@bwat47
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bwat47 commented Jul 6, 2022

@jeffvli in my case I do not have either of these options enabled

the issue seems to occur randomly (I've seen it happen on every machine that I use sonixd on), and I haven't been able to find any specific steps to re-create

@jeffvli
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jeffvli commented Jul 15, 2022

Fixed in 0.15.3

@jeffvli jeffvli closed this as completed Jul 15, 2022
@132ikl
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132ikl commented Jul 15, 2022

god bless you jeff

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