does not support external subtitles while using external player

[frankyifei]

external srts cannot be found by external players, I tried kodi and mx player. If I set subtitles option to always play subtitles, the external player will fail to load and the internal player will trigger a transcode to embedded the subtitle into the video. Embycon with kodi works with external subtitles well and not transcoding and I dont know why. I attached my log, at [09:03:32] I played a video with embycon and then I switched to jellyfin client and played the same video and another video with external player, both failed to load.
jellyfin.log.txt
Edit: The videos I tested played without transcoding via internal or external player if I disable subtitles in subtitle option.

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[chain710]

same issue in latest version

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[bartlomiejborzucki]

same issue in latest version

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[Tau5]

I can confirm this is still happening on version 0.11.5

[e68862230]

It's a serious problem and still happening at latest version...

And it's funny to find that external subtitles can indicate after choosing subtitles and playing it on other playform...The subtitles is just burned into the video...

[chicungunya]

Hi guys, did someone find the solution? Thanks!

[nielsvanvelzen]

External subtitles are not supported when using an external player.

[sunrisela]

This issue is still happening in 0.12.3 version. Jellyfin for Android (not TV) client works fine when using an external player (like mx player), which identified whether internal or external subtitles, maybe be you could refer to its implementation.

[chicungunya]

External subtitles are not supported when using an external player.

Is it considered for a new feature or it's technically impossible? Thanks!

[nielsvanvelzen]

It's technically possible, our mobile app does it too. But the way to do it is a bit of a hack. There is no standard way to send additional information (like extra subtitles) with a video to an external app, same as receiving information back (playback progress).

[shenwii]

Using ffmpeg to add subtitles into the stream, but not changing the encoding I don't know if this is possible.

ffmpeg -i xxxx.mkv -i xxxx.ass -c:v copy -c:a copy -c:s mov_text out.mkv

PS: This command is not tested

[hhhien2903]

It's technically possible, our mobile app does it too. But the way to do it is a bit of a hack. There is no standard way to send additional information (like extra subtitles) with a video to an external app, same as receiving information back (playback progress).

So does Android TV app can do it? Thanks

[jellyfin-bot]

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

[Dukemon-X]

same issue in latest version

[RealGreenDragon]

Still not implemented v0.15.3 (specifically with VLC external app).

[jellyfin-bot]

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

[mquan86]

It is still an issue, please reopen it.