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LG WebOS: Transcode despite Codec working #1190
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The built-in browser of the TV may not support all the codecs available on the TV. We do support HEVC 10bit on WebOS, but only with the app for that platform (which you currently have to build yourself and install through developer mode). It plays content in HDR10 and Dolby Vision just fine on an LG B8. We detect compatibility with formats in a standard way, so if it doesn't work in this case, it's because that browser doesn't support it or reports something wrong. |
No thats not the case. As I mentioned the video plays without transcoding when I disable transcoding in the browser. |
Issues go stale after 90d of inactivity. Mark the issue as fresh by adding a comment or commit. Stale issues close after an additional 14d of inactivity. If this issue is safe to close now please do so. If you have any questions you can reach us on Matrix or Social Media. |
Can we reopen this? I have the same problem on Jellyfin Tizen with the built app. (Built with master web and master Tizen repos 2 days ago) Two of my HVEC coded film is completely unplayable, when I enable transcoding for myself. (I don't have H265 transcoding support on my server hardware, and the CPU is too weak for this) Edit: maybe it is related to #1419 |
@thornbill thanks for reopening it. |
I doubt there is a global fix for this since browser support varies. |
I don't know if the problem still exists or why it went stale. |
Ill test tomorrow and will report back |
Alright, I tested now already and the problem still exists for me. The Info screen is exactly the same except for the Attribute "Streamtype" which now is Video instead of HLS. Edit: Oh I just saw. The PR you mentioned isnt merged yet. |
#2313 will only fix Tizen. repost from Matrix According to
Generated here: jellyfin-web/src/scripts/browserDeviceProfile.js Lines 499 to 506 in 331295e
If webm supports other codecs, we probably should add them to arrays.
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Thanks dmitrylyzo. |
I have the exact same issue. |
Also I noticed since I am running my LG with a seperate account that has transcoding disabled, that DTS Audio doesnt play. The Video plays but the audio is silent. Is this expected? Should there be an error message or does the C9 support DTS? |
Audio works fine for me. |
Logs with current jellyfin version. Same video file as first post in this issue:
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Looks similar jellyfin/jellyfin#5576 (comment) |
This thread helped me diagnose why 4K HEVC 10bit content kept getting transcoded to H264 on my LG C2. SO frustrating. The TV has the codecs to support this; does this just need to be resolved in a profile within the Jellyfin app itself? Are these profiles stored client side or server side? |
Describe the bug
When playing back HEVC 10bit media via the browser on LG WebOS the stream is being transcoded despite the Codec being available on the TV. Jellyfin shows: VideoCodecNotSupported
To Reproduce
Expected behavior
No transcoding as the Codec is being present on the TV
Logs
more
Screenshots
System (please complete the following information):
Additional context
When disabling transcoding for the user the movie plays just fine without transcoding
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